Firefox Support Forum

It started this morning (6/23/24) the page for a YouTube video will load but the video doesn't play. I have cleared the cookies and cache, shut the browser down, restarted the computer, turned off all the extensions, and have turned off hardware acceleration. Nothing has changed, I can watch other videos on Firefox and Youtube work as normal on other browsers. Last night (6/22/26) before shutting down may computer for the night I had an update for Firefox and shut the browser so it could update. The image is of what the video section is displaying.

There is a folder on my Google drive called "Personality-provider". It has about 30 .json files. When is search "Personality-provider" on internet the results indicate this folder and files are associated with Firefox. A. Why are these stored on my google drive? B. Can I delete them from my google drive? C. What are these files? D. Are they necessary for me to have backed up? See images. Many thanks. Will

I need working versions of Firefox not messes like I have been getting recently. 127.1 lost most of my passwords and won't link to websites I use every day. This version is a mess. I have had to go through and reset multiple passwords, and can't login to websites I use every day. Check your updates before you release them. I know have firefox set to not upgrade automatically.

When pasting text into Outlook Online the text removes the preceding space. A minor inconvenience but it does mean I have to double space before pasting.

Also after pasting text I get a paste box that locks out any controls unless I click out of it or press ESC. (image below)

Text being copied from inside Outlook doesn't pop up the box.

This problem is only happening with Firefox as using a different browser (i.e. chrome at office) does not do either of the problems. Anyway to fix either option?

My master password no longer accepted. every time I try to use it {recently} I get a response please put your master password. It keeps asking me over and over with no result. please help. Thanks.

For over a year, I've used my Firefox browser to read the Kindle books. In the top right corner there should be six icons representing 1. Table of contents 2. Search 3. Reader settings (size of font and one or two columns) 4. Annotations 5. Add bookmark 6. Reader menu - this should have five dropdown items including "go to page" which is missing. It now only displays the first and the last, and I want to use "go to page" which is missing.

Another failure of going to the right page - when I log into Firefox on my desktop after browsing Kindle on my Kindle reader, Firefox is meant to go automatically to where I have been reading on the table. Instead it goes to the beginning of the book. That looks like the same problem - failure to go to the right page.

It works fine on Opera but I have to look up my passwords and type in the URL, whereas my Firefox browser shows Kindle along the top, and my password manager works for Firefox. So Opera is very inconvenient.

I guessed that my version of Firefox has become corrupted, but couldn't find how to re-install it.

I am experiencing a significant issue with my website, which fails to load when accessed via Google Chrome. The website works perfectly on other browsers like chrome, Safari, and Edge.However, when attempting to Click here in mozila, the page remains blank and does not load at all. Additionally, I have noticed a persistent problem with reCAPTCHA. Even though I solve the CAPTCHA correctly, it repeatedly appears, preventing me from accessing the site. Details: Issue: Website not loading in Mozila firfox Browsers Tested: Chrome, Safari, Edge (All working fine)

Version: [26.0.6478.61/.62]

Operating System: [Windows 10] Additional Issue: reCAPTCHA keeps reappearing despite being solved correctly I have attempted the following troubleshooting steps without success: Clearing browser cache and cookies. Disabling all extensions. Checking the website on incognito mode. Ensuring Mozila is updated to the latest version. I would greatly appreciate any insights or suggestions on how to resolve these issues. Thank you in advance for your assistance! Best regards,

since the last update (firefox 127.0 or 127.0.1), i can't delete unwanted suggestion from autofil history anymore (the right search engine tool bar words with the clock icon or any website search bar) each time i want to delete the unwanted word, it reappear immediately after in the suggestion list.