Firefox Support Forum

Ccleaner gives message of "Firefox needs to be closed. i though it was Ccleaner that was the problem. it's not Ccleaner's problem... I get the same message when I run advanced system care... when I click 'close for me' it just skips it over and over. i then run it after starting PC and it still tells me FF is running. the 1st time it lasted for weeks(summer-ish of 2023) and seemed to fix itself. and it also wasn't fixed with 1 or 2 FF updates because i was waiting to see after updates that it would be fixed but wasn't. And I can't find Firefox running in Windows or advanced system care task manager. which means i cant close it manually. so I'm pretty sure it's a Firefox system problem... somehow FF is still running hidden in the background. i run malware fighter and anti virus to see if something is using it but comes up empty.

Prior to updating to Windows 11 I was able to specify the bookmark folder that I wanted to save the bookmark in when I pressed "Bookmark Current Tab" or "Ctrl-D". Now it automatically saves the bookmark in the "Other Bookmarks" folder instead of allowing me to save it in my desired folder? I then have to find the saved bookmark and manually move it to the desired folder. Is there a fix for this or is this a permanent feature change? Thanks for your help.

I have set Firefox as my default browser. I can open it using a shortcut on my desktop. However, if I follow a link from an email, it does not open in Firefox. How come?

For the past two days, I am unable to log on to my iCloud account through a Firefox Browser. I've tried to do so on two different computers which have accessed iCloud through Firefox many, many times. However, I have no problem logging on to my iCloud account using an Edge Browser.

When I try to log on to my iCloud account using Firefox after entering my user name and password, I receive the two factor authentication from iCloud on my iPhone. However at this point, iCloud immediately gives me an error message (screen shot attached), and I am unable to enter the authentication code. I can only return to the log on page.

Since this problem occurs using Firefox on two different computers, but I have no problem accessing iCloud using a different browser, I have to assume this is a Firefox issue, but I do not see that this is a systemic problem. Any suggestions? I hate using Edge for anything, but I am on iCloud.com a lot, so this is inconvenient.

Hi all, Each time I open the browser Firefox opens in Turkish (most probably based on my location, I tried to change it but it did not accept) Then I have to switch manually or open my Google account. In settings I chose everywhere English like search results, but I goes back to basic. I dont want to see the search results in Turkish and I dont want to see the Turkish websites. Also when I write an email in English it checks against Turkish, so no help. I dont have the same problem with google products in Chrome ( the native browser) So I assume that the problem is with Firefox. I did not install anything in Turkish (I even do not use Turkish keyboard) Do I need to install English dictionary?? when I click to change the English manually each time, then it switches, but goes back to Turkish again. It is annoying, that is why I keep using Chrome. Can you pls help

Hi Recently my MS Windows Security app told me that I had malware which I'm very confident from was from using Firefox. The filename is: 3wabt6OY.htm.part and it went to a standard "download" folder on om win 10 PC.

Firstly I just wanted to flag this as a possible bug issue for Firefox?

Secondly I wondered if there was any thoughts on how to avoid this happening again and how to remove it please?! As Although MS Security identifies the file, it doesn't seem to be able to actually get rid of it!! Nor does SuperAntiSpyware.

Many thanks in advance

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password manager after sign in my all password was removed. sync system in not restoring my password please help.

Is there a way for me to retrieve my bookmarks? They have followed me through several macbooks, and reinstallations and this is the first time they've gone missing.

Hello

https://soulldn.com/ This is my website.

Firefox not loading the site properly . but when i try to mobile Firefox browser then work properly. I think the domain is blacklist from firefox database. I can ensure the website fully malware free. so please whitelist the website asap

Thanks

Artifacts on webpages when hardware acceleration is enabled. Disabling hw acceleration removes artifacts, but degrades performance of browser significantly. Using hw acceleration in Chrome has no artifacts. The error is not in the hardware or driver, but in the Mozilla software. By searching on this topic on Google, it's a common error in Firefox.

The last version where artifacts where not present was: pp_name: firefox build_date: 2020-01-15 build_file: C:\Users\tulle\.mozilla\mozregression\persist\2020-01-15--mozilla-central--firefox-74.0a1.en-US.win64.zip build_type: nightly build_url: https://archive.mozilla.org/pub/firefox/nightly/2020/01/2020-01-15-21-36-21-mozilla-central/firefox-74.0a1.en-US.win64.zip changeset: c35bb210b8ae793c844bd94c1848d246bf601293 repo_name: mozilla-central repo_url: https://hg.mozilla.org/mozilla-central

Intel® HD Graphics 620

Hello, sir my blog is new update. i use google chrome speed is normal opening blog. i try some firefox open my blog some speed down in opening.

121.0.1 (64-bit) on Windows 10 Professional. I'm a Leo and like long walks on the beach.

For months, I've experienced the Bookmarks menu collapsing (Bookmarks Toolbar, Bookmarks Menu, and Other Bookmarks headings appear but all bookmarks are just gone) and locking up (those headings cannot be opened and closed).

I have finally noticed that this happens when I am using Windows File Explorer to drag and drop files into my Google Drive opened with an entirely separate Google Chrome browser running concurrently with Firefox.

To be clear, I have Google Chrome and Explorer at the top of my desktop, with Firefox running behind them. When I drag a file from Windows Explorer over to the Google Chrome browser, the side bookmarks window in Firefox goes haywire. Close and reopening the bookmarks menu brings it back, but the issue remains.

I have tried everything I can think of to get rid of this BROWSER HIJACKER. It just seems that I can't get rid of it. When I try a simple search on the search bar, it redirects to "BING". I just tried searching travel, and this is where it took me: "https://www.bing.com/search?ptag=ICO-86655dbd68d344bb&form=INCOH1&pc=1AWL&q=TRAVEL"

I don't have anything against MIcrosoft, but don't want to always go to a BING site. Once I hit the enter button, it says "redirecting....." Anyone know of an answer for me?

Thank YOU! Ross L.

Yes, I know addons exist for it but many work places don't allow installing addons, security wise they can be a concern and these addons have poor UI/UX. I am genuinely considering using Edge over Firefox due to them having better tab groups which I never though I would say. Please implement a simple tab folder, literally just what current Edge has. It is a very useful basic feature and I would really love to have it included in my favorite browser I have been using for over a decade. Thank you.

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm having these problems happening on sites I've used for years. If I use another browser it will work with no problem. In fact after talking with some of the support people at some of the sites that won't work, the suggest trying another browser which works fine. I'm talking like American Express' website which I use a lot. There are other sites other than credit cards that are not working correctly and again, their support agent will tell me to use another browser. I have tried different remedies like clearing cache, history, etc. I only use few addons like AdBlock which helps to cut down on trackers and information gathers. I have set my preferences to clear out my history and cookies. I have used Firefox for so many years without problems and with the same addons without any problems. So what is causing this to happen? I do enjoy using Firefox but if I have to keep changing over to another browser so sites will work, then maybe it's time for me to stop using Firefox.