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Restore lost extensions (after using "Troubleshoot mode")

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved t… (lire la suite)

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved those problems (I believe "Troubleshoot mode" might be the same as "Refreshing" Firefox, from what I've read -correct me if I'm wrong) . I'm on Firefox 98.0.2 on a Mac.

Following that I quit Firefox and opened it again the normal way which I assume means it went into the normal mode as before, but I realized all my extensions were gone! Reading through some older postings I see they're in a profile named "legacy_BAK.profile", and in addition I have recent Time Machine backups, so any files aren't lost, but I guess the simplest way to fix this is to re-install my extensions -but most extensions (inside the "extensions" folder within the profile folder) only have a cryptic numbered name with and .XPI extension. So how can I find out which extensions I used to have, and better yet -is there a quick way to just install everything back again with a single click (installing it from the legacy profile folder, or just moving something over to the new folder etc.)?

Demandé par MLA il y a 2 ans

Dernière réponse par MLA il y a 2 ans

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My Firefox doesn't work with when I try to ear my radio

Hi, My Firefox doesn't work with when I try to ear my radio, while working with other browser without problems like Edge & Chrome. I hope someone can direct me for fi… (lire la suite)

Hi, My Firefox doesn't work with when I try to ear my radio, while working with other browser without problems like Edge & Chrome. I hope someone can direct me for fix a problem Thanks Cariboou

here the link: https://wsmradio.com/opry-nashville-radio/

Demandé par Cariboou il y a 2 ans

Réponse de Cariboou il y a 2 ans

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Firefox print app suggestion

The new Firefox print app controls have a default of print ALL. To print a specific number of pages requires three steps: clicking on the drop down, selecting Custom, and… (lire la suite)

The new Firefox print app controls have a default of print ALL. To print a specific number of pages requires three steps: clicking on the drop down, selecting Custom, and then entering the desired pages to print. This setup for pages to print is too time-consuming and not ecological either, in that users may often rely on the default and print all the pages when they are not needed or wanted. ''''What might be better is to place just to the right of ALL a box for entering the selected pages to print, eg. 2-3. ' Entering numbers into this box automatically deselects ALL, as it does on the Windows 10 system app. This way users could immediately enter the desired pages to print. If no page numbers are entered, then the default is ALL. This approach saves time and reduces waste of ink and toner. If ODD and EVEN options must be retained, then retain the Custom drop down, but put the box for selected pages just to the right of ALL for immediate entry of chosen page numbers. Perhaps a high percentage of Firefox users print web pages to selected page numbers--can't prove it, but very plausible.

Demandé par Quenchoo il y a 2 ans

Dernière réponse par Quenchoo il y a 2 ans

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clearing the cache

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all … (lire la suite)

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all but a select website? Thanks

Demandé par wolfdad il y a 2 ans

Dernière réponse par cor-el il y a 2 ans

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Firefox is being updated by another instance

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this p… (lire la suite)

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this problem that i many time reinstall and refresh(reset) the firefox

Demandé par MRA il y a 2 ans

Réponse de MRA il y a 2 ans

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Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, w… (lire la suite)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Demandé par randee1 il y a 2 ans

Réponse de randee1 il y a 2 ans

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Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (lire la suite)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Demandé par krismalbo86 il y a 2 ans

Dernière réponse par jscher2000 - Support Volunteer il y a 2 ans

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Firefox crashes when signing into Outlook webmail

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cooki… (lire la suite)

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cookies. I have completely uninstalled and re-installed Firefox. I have run it with my usual extensions, and completely clean, without any extensions and just the default settings.

The initial login page loads fine, and I type in the email address associated with the account. This takes me to the password page. If I type in an incorrect password, the site tells me so immediately. If I type the correct password, Firefox crashes--I get the spinning beachball cursor and (application not responding) in the dock. My only recourse is to force-quit Firefox.

Outlook webmail used to work fine in Firefox--I used it on this very machine nearly every day. The only change was that I recently had to update my email password. But again, I have had to do that every three months for years and have never had any problems.

Outlook webmail works just fine on this machine in Safari and Chrome. It's only Firefox that has any problems with it.

Any ideas about how to fix this would be greatly appreciated.

Demandé par Ambivalent il y a 2 ans

Dernière réponse par Ambivalent il y a 2 ans

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Firefox gives error message when launching on MAC

Every time Firefox is opened it gives an error message (see image). I have tried: Deleting and reinstalling. Deleting Firefox folder in //users/xxxxxxx/Library/Ap… (lire la suite)

Every time Firefox is opened it gives an error message (see image).

I have tried:

  • Deleting and reinstalling.
  • Deleting Firefox folder in //users/xxxxxxx/Library/Application Support & //Library/Caches then uninstalling Firefox.
  • Both above using older Firefox versions.

This issue is happening on all of the Macs in our org. We have no custom configurations. The pkg is installed via FileWave device management. It occurs whether installed through FileWave or manually.

Thanks

Demandé par twolf2286 il y a 2 ans

Dernière réponse par Mike Kaply il y a 2 ans

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coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (lire la suite)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

Demandé par triff il y a 2 ans

Réponse de jscher2000 - Support Volunteer il y a 2 ans

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NEED HELP WITH BROWSER

Hi, I did one of those updates you have and it really messed up my computer where it just won't allow me to open many of the website that I regularly use, such as my gmai… (lire la suite)

Hi, I did one of those updates you have and it really messed up my computer where it just won't allow me to open many of the website that I regularly use, such as my gmail or even the SSA.gov. Whenever an update is done, some issues come to mess up my computer. So, is it possible that someone can help me solve this issue?

Thanks!

IRIS

Demandé par BOOBOOOO il y a 2 ans

Dernière réponse par Terry il y a 2 ans

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ERROR 1005: ACCESS DENIED........ASN 9009

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses … (lire la suite)

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses which are blacklisted. This has been checked with blacklist services such as DroneBL. I am not using a VPN. I constantly clear cache & cookies from Firefox and then restart the computer. I am not ignorant or stupid. Why is Firefox using blacklisted ip addresses? Is it because of M247? Is there any way around this extremely annoying problem? Thank you for your response.

Demandé par opsec789 il y a 2 ans

Réponse de jscher2000 - Support Volunteer il y a 2 ans

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Saved log in not working on my sites

My websites for example AccuWeather log in information is not working. Other sites also having the same problem. This happened with you before, Please fix this problem.… (lire la suite)

My websites for example AccuWeather log in information is not working. Other sites also having the same problem. This happened with you before, Please fix this problem. I've already check with the websites and they have no issues.

I do not know why you keep having this problem. Please advise! Vicki F Konnecke

Demandé par vickikhi il y a 2 ans

Dernière réponse par Terry il y a 2 ans

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password issues

Hello, I just bought a new laptop, and am trying to sync my firefox account. The new laptop wouldn't accept my password. So I changed it to a new one. It doesn't accep… (lire la suite)

Hello, I just bought a new laptop, and am trying to sync my firefox account.

The new laptop wouldn't accept my password. So I changed it to a new one.

It doesn't accept the new password either. And now it seems like firefox isn't allowing me to logout of my account either. What is going on with the passwords? I can't afford to reset everything and lose all of my data and log ins. They have been generated by firefox and are all randomly alfanumeric.

What am I to do?

Demandé par roscoechapman il y a 2 ans

Dernière réponse par roscoechapman il y a 2 ans

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Addons

The addons on Firefox aren't showing up in the toolbar, even though it says that its enabled in the settings page. The only addon showing up is uBlock Origin, nothing els… (lire la suite)

The addons on Firefox aren't showing up in the toolbar, even though it says that its enabled in the settings page. The only addon showing up is uBlock Origin, nothing else appears on the toolbar. This started only recently, I'm on Firefox 98.0.2 (64 bit).

Thanks in advance!

Demandé par marcleok101 il y a 2 ans

Dernière réponse par marcleok101 il y a 2 ans

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Failed download: How to resume my 60+gig. It suddenly just went failed and I can't even see .part in the download folder

I downloaded a large filed in my Firefox Browser and it took me 2 days to download the file but when it's almost done, it suddenly failed download. Can you help me resume… (lire la suite)

I downloaded a large filed in my Firefox Browser and it took me 2 days to download the file but when it's almost done, it suddenly failed download. Can you help me resume the download? I think it stopped around 60 gig.

Demandé par michaelferrer2k18 il y a 2 ans

Dernière réponse par cor-el il y a 2 ans

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Recover old session before potentially accidentally deleting

I'm trying to recover a profile that has the most recent history, tabs and pinned tabs that I seem to have either lost or overwritten yesterday. I can try to reconstruct … (lire la suite)

I'm trying to recover a profile that has the most recent history, tabs and pinned tabs that I seem to have either lost or overwritten yesterday. I can try to reconstruct from my actual history but I don't remember everything I had open. I'm also not sure what to do with all the profiles that are associated with my browser. The version with my actual name is not the default and is an initial version I used on an older computer.A ny easy answers would be appreciated. It's frustrating that there is no way to contact them Mozilla directly.

Thanks

Demandé par ellenceegee il y a 2 ans

Dernière réponse par cor-el il y a 2 ans

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Login

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am… (lire la suite)

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am a senior and technically challenged and must make these corrections. Why did you upgrade and change everything?

Demandé par nypeders il y a 2 ans

Dernière réponse par cor-el il y a 2 ans