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When I open Thunderbird, it now shows me this screen for chat conversations. I am unable to go to the mail screen, and the options in the menu bar don't work. How can I resolve this? I only need to use the email functionality and not the chat functionality.

This issue is now closed. I had to reinstall Thunderbird and restore emails through backup.

Every so often the firefox icon pinned to the taskbar becomes blank. Selecting the icon results in file not found message and asks if I want to delete.

There's a lot of articles on internet about this problem. The fix always seems to be "just re-pin to taskbar"

I can re-pin Firefox to the taskbar but should not have to.

Long time Firefox user using Windows10 latest updates. Please advise a permanent fix.

Regards, Dennis

The site told me to sign up to firefox to have my question answered for Thunderbird emails.

My emails from March 2018 to most of 2024 have disappeared. Then they started coming through again from June 6, 2024. Where are they?

Thank you, B. Schulze

All of a sudden I keep getting notifications that I have an email, but when I click to check, there is no new email there. These keeps happening across several of my accounts on several devices, most often on my 2017 Macbook Pro. Seems to be less of an issue on my phone and my newer mac desktop. What could be the cause?

I have been running firefox as my default browser for years. However, it has recently become difficult to get it to open (had to press the start tab several times), and now won't open at all. when I clicked on the app tab, the little icon begins to spin then stops. I have restarted my computer and just now uninstalled and reinstalled the program. No change. I have tried the tab on my desktop, and from the app page but it just won't kick in. I am at a total loss. I have a VPN, but turning it on or off makes no difference. what is wrong?

Keep getting a problem with Gmail, since it went to the new security login OAuth2, it works for a little while with all the permissions granted etc, then I come back a little while later, I get gmail popups (see images) asking to give permission for TBird to access gmail mail/contacts/calendar etc. I was getting a bit fed up with it so removed the gmail account on TBird - BUT I still get the popups even though I deleted the account... It's driving me nuts (win11, desktop etc). I haven't got a lot of hair left, so any help would be gratefully received!

I noticed today that there's a small blue cube appears at the tip of the mousecursor inside a firefox window , I guess it's some keyboard shortcut I accidentally activated but can't find any info on where to disable

I suppose the best place to start is when/where I think this problem started. Approx three to four weeks ago my thunderbird program stopped downloading emails from my server (Spectrum/RR). I say Approx because the problem sort of sneaked up on me without me realizing it was there.

I was using W7 and my hard drive was pretty much full and I was constantly getting messages that my email could not be downloaded due to lack of space. I started deleting stored emails and emptying the trash, which sort of kept me up and running for the past couple weeks. All this time my Gmail account continued to work as it should, downloading every email that was sent to me, but the Spectrum/RR account was spotty at best.

So today I fired up a new W11 computer for the first time. One of the first programs I installed was Thunderbird. When I attempted to set up an account using Spectrum/RR the process failed. I typed in all of the correct information, Name, Email, and Password but the account will not finalize. Instead, I continue to get the same message that the Configuration, Username or Password is incorrect.

I have since successfully logged into my Spectrum/RR web mail, so I know the username and password I am using is correct. I have also talked with Spectrum Technical support, and they have verified that what I am using to log in is correct.

I hope I didn't ramble on to much and someone can help me !

Hello, i have a problem to set up my A-Mail-Account (yahoo.de). I can fill the necessary fields (name, E-Mail, Password) and can choose imap-protocol. When i click on "done" a new window ist open. There i can fill the e-mail and password in the fields, then is shown "i prove if you are a robot". This will don't stop over a few of hours. Nothing goes on. I can only close this window. a screenshot shows the last status.

For about 2 weeks now my Firefox Desktop v. 128.0.3 (Mozilla-Flatpak - 1.0) freezes within 30 mins of use.

No good waiting, nothing responds except the exit button.

Clearly, there's a flaw in a recent update.

I'm on Ubuntu 22.04.4 LTS and my Firefox is from Flatpak.

While writing this I got a Flatpak update for Firefox and Firefox.Locale - whatever that is.

So I'll park my question till I close and reopen Firefox - hopefully with a release from the big freeze-up.

Every now and then, TB decides not to show anything on the main tab. Please see the attached screenshot.

I restarted in troubleshoot mode, and I can see the folders and the messages in them. However, if I restart in normal mode, I get the blank main tab.

Sometimes it will sort itself out if I restart enough times, but sometimes it doesn't.

I don't have any add-ins.

Anyone any ideas? Thanks

Hello.

We are using Thunderbird ESR v128 32bit. Windows 10 64bit.

Had some 14000 emails since 2012, all working good, incl. recent compacting 2m ago. Today there was another folder compacting running, possibly it didn't end as usual (no message, no error).

Since then we can see for about 6000 most recent emails only header, not the body nor attachments. Tried to repair the folder, it made 6000 headers disappeared completely.

When we checked Inbox and Sent mbox files in profile via text editor, last bottom entry/email there is from 2018 and the files are exactly 4 GB in size.

Is it possible that some 4 GB 32 bit Thunderbird limit was hit and that truncated the large mbox files?

Is there any way to find somewhere on local disk (some temp folder or files) the most recent missing 6000 emails?

Account is using POP and the files are not stored on mail server.

Thank you for any advice.

So, I'm currently testing the EWS integration and my email requires OAuth2. Unlike the 128 flatpak (which is all I can use on my main PC since it's immutable) where it would get stuck on Checking Password. My second machine has Ubuntu and I'm running the Daily from today.

It allowed me to create the account but will not pull down any emails, likely due to the lack of Oauth2. I've tried all of the other options for SSL/TLS Auth methods on the security settings for the incoming server. The only options are Normal Password, Encrypted Password, Kerberos/GSSAPI, and NTLM.

Does anyone have any suggestions?

I have latest version of Firefox on Windows 11 PC (fully updated). It initially opened full screen and subsequently started minimized (small). I have tried deleting or renaming xulstore.json multiple times through about:support. This works for a few openings and then the issue recurs. Running in troubleshooting mode with extensions disabled makes no difference. Getting very frustrated. Have also tried changing opening mode in Windows file properties without success.

When I first open my Thunderbird account in order to look at my mail account, I get a first page that says "No Message Found". This message holds for about 3 - 4 seconds and then switches to my mail account. Is there and way to eliminate the page that says "No Message Found.?

When I first open my Thunderbird account in order to look at my mail account, I get a first page that says "No Message Found". This message holds for about 3 - 4 seconds and then switches to my mail account. Is there and way to eliminate the page that says "No Message Found.?