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Links do not work on a particular site

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything… (lire la suite)

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything works fine, but once I scroll down past the first two articles all of the links on the page stop working. The cursor that usually changes from an arrow to a finger does not change, the links do not change color as they should.

This only happens on NPR.org, and it only happens with Firefox (I can use Chrome at the site works fine.) Therefore I assumed that something changed at NPR.org so have reached out to them, however, I thought I would ask your team if they knew of anything going on?

Thank you tom balent

Demandé par tbalent il y a 1 semaine

Dernière réponse par jesup il y a 43 minutes

YouTube link text overlaps with “Translate this page”

When I search for a Hebrew-language video on Firefox the resulting link text overlaps with the English text “Translate this page” for all YouTube videos. I don’t want any… (lire la suite)

When I search for a Hebrew-language video on Firefox the resulting link text overlaps with the English text “Translate this page” for all YouTube videos. I don’t want any page translated and my Firefox Translation settings include no languages. The overlap only occurs on YouTube video links. How can I get rid of the “Translate this page” text? Thanks.

Demandé par groucho43 il y a 3 jours

Dernière réponse par cor-el il y a 1 heure

Search Suggestions not showing up.

Hi, I have been having this issue for a while. The search suggestions in the address bar are missing. I mean that the entire drop-down box never shows up. There are n… (lire la suite)

Hi, I have been having this issue for a while. The search suggestions in the address bar are missing. I mean that the entire drop-down box never shows up. There are no search engine suggestions. There are no history based or bookmarks based suggestions.

The search suggestions is ticked in the settings. And I also disabled hardware acceleration.

Steps I took to troubleshoot: 1. Refreshed Firefox through troubleshoot mode. 2. Restarted firefox in add-ons disabled mode. 3. Tried creating new profile. 4. Tried using Firefox nightly and Dev builds. 5. Got fed up. Switched to Floorp. 6. I also tried a bunch of about:config modifications, that were suggested in earlier such support posts. None to any avail. 7. Tried it on an entirely different windows. And again, the minute I log in, the search suggestions are gone.

This is when I realized, the issue was popping up whenever I log in using my mozilla account. I tried any firefox alternative without logging in and the search suggestions work. The minute I log in with firefox account/mozilla account. The search suggestions stop. This has to be something due to sync is what I guessed. And I stopped sync. And reinstalled. Then the issue resolved. But the minute I log in it reverts back. And no search suggestions.

The search suggestions do not work on any windows based system. I checked my android device and suggestions are working. Sadly, I do not have access to any other platform.

So at this point I was very much frustrated. So someone please help me out. I will give whatever logs you need. But fix this. I need search suggestions. At least bookmarks and history. I believe it to be a core part of the experience.

Not even recently searched are in suggestions. That drop-down box itself is missing.

Demandé par Sai Sibi Suresh il y a 2 heures

  • Résolu

javascript

The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is n… (lire la suite)

The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address.

Im getting this message on my newspaper site. It will not let me open the whole page just one article at a time but only after clicking above message

Demandé par dhvas il y a 7 heures

Réponse de cor-el il y a 5 heures

Firefox Youtube Grey Boxes when loading page on new tab

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that … (lire la suite)

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that goes away after a long time waiting.

I have tried:

  • Refreshing Firefox
  • Reinstalling Firefox
  • Troubleshoot Mode, which the problem persist in troubleshoot mode so its not an addon
  • Tried creating a new profile
  • User-Agent Switcher which doesn't work all the time.

I want to avoid going chromium-based browsers but this is making me consider.

Demandé par allenjftipay10 il y a 4 heures

Dernière réponse par cor-el il y a 3 heures

I can no longer use my camera on firefox

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on… (lire la suite)

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on the site, that we use reularly. The camera icon on the address bar appears red, and I noticed that in Windows security, it lists firefox access requests, but shows no way to grant these requests.

I am not tech minded so please if anyone could keep it simple, I would appreciate it.

Demandé par sparrow08 il y a 5 jours

Dernière réponse par jonzn4SUSE il y a 4 heures

  • Résolu

Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (lire la suite)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Demandé par kenandhollywolstat il y a 1 jour

Réponse de jscher2000 - Support Volunteer il y a 1 jour

Captcha not working on firefox 127.0.1 yet again

Hi, am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to th… (lire la suite)

Hi,

am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to those sites. Such sites include teamfaderpro, Coursera, and bandcamp. All logins fail as the captcha is required to be passed prior to logging in, but the captcha never appears and so when I try to log in, nothing happens and I cannot login.

I have tried the above same sites on the Edge browser and have no such issue, the captcha shows and I can login.

Just FYI, the agent switcher setting change recommended by others previously is not suitable. When I tried that fix I was unable to access a considerable percentage of the internet due to some cloudflare issue, so the agent switcher setting is not an option. So far, I have tried all recommended settings to fix this issue and nothing has worked.

I am surprised no one else is having this issue.

Any help is appreciated, or at least inform google/mozilla about this issue as it has been ongoing (on and off) for me for many months. And yes, this problem is persistent for me at the moment, it remains despite rebooting windows, despite clearing cookies and cache (which I have set to automatically delete when exiting firefox).

Demandé par Justin il y a 1 semaine

Dernière réponse par lmacri il y a 8 heures

Print Firefox PDF Document and not have it shrunk to unreadable print size

I want to print a Firefox PDF document. It is a credit card statement downloaded off the issuer's website. The PDF file Properties dialog shows Page Size 6.92 x 14 in (… (lire la suite)

I want to print a Firefox PDF document. It is a credit card statement downloaded off the issuer's website. The PDF file Properties dialog shows Page Size 6.92 x 14 in (Portrait). The thumbnail preview of the document shows the pages in the 6.92 x 14" format. I want to print this document to 8.5 x 11" paper WITHOUT HAVING THE DOCUMENT SHRUNK TO FIT THE SMALLER PAPER. Shrinking the document results in a printout that I cannot read without a magnifier. This is unacceptable. I don't care if the bottom 3" of each page are cut off (mostly that 3" is blank anyway). All I want is to be able to print out a document I can read. NOTE: I have tried using the print dialog option "Size to [choose % magnification]," instead of "fit to page width." This does not work. The print image stubbornly refuses to magnify, the print preview still shows a legal sized document crammed into letter sized paper, and I'm still stuck with a shrunken document with teeny tiny text that I can't read. NOTE: I have also explored using the "simplified" print setting instead of "original." All that gives me is a text explanation and the original document itself disappears. So no joy there either.

Firefox 127.0.2 (64 bit), Windows 11.

Suggestions?

Demandé par smittydm il y a 9 heures

  • Résolu

firefox

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal searched the … (lire la suite)

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal

searched the internet but so far have not found a fix

windows 11 and firefox both up to date

Demandé par davidreidok il y a 1 jour

Réponse de davidreidok il y a 12 heures

  • Résolu

YouTube playing videos super fast and/or skipping to the end

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast. Things to know: I am posting here because… (lire la suite)

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast.

Things to know:

  • I am posting here because I can't determine whether browsers may have settings unique to them that I need to change. This also happens in Chrome, but not Edge.
  • I was recently forced to upgrade to Windows 11 - I can't say this issue happened exactly at that time, but fairly recently after the upgrade. I am running Windows 11 Pro.
  • This does NOT happen when playing in a private browser window, either Firefox or Chrome.
  • Having the Mozilla VPN on or off has no effect.
  • I am sure the playback speed is set to normal. I have tried changing the playback speed to anything but normal and then back to normal and the current video runs correctly UNTIL I play the next video.
  • This does not happen with Vimeo.
  • It does not happen in FF for Android.

Any questions, thoughts, or advice would be appreciated.

Demandé par StopTheInsanity il y a 5 jours

Réponse de StopTheInsanity il y a 12 heures

Youtube videos load very slowly... if they load

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loadi… (lire la suite)

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loading videos in FF. We both have the latest version of FF. I went thru "Fix common audio and video issues" and did all those things, as well as trying to load the videos in troubleshooting mode. Nothing has helped (tho now that i cleared all the cache, i'm gonna have to log back into all those websites :( ). Nothing else is problematic. Our internet connection is fine. In fact, my husband has resorted to using MS browser to watch videos--they load fine in that browser. I have no other idea what to do. Searching your database for "youtube videos load slow" only resulted in a couple hits with no resolution. Hopefully this isn't the third. thanks

Demandé par rileth1 il y a 6 jours

Dernière réponse par rileth1 il y a 15 heures

  • Résolu

Pop-up confirmation for Protocol Handlers

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:ema… (lire la suite)

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:email@example.com," it directly opens my default email application without any confirmation prompt. However, when I click on any other protocol handler, a confirmation pop-up appears, asking me to confirm which application to use. I have attached an example of what I mean.

Is there a way to configure Firefox to always show a confirmation pop-up for all protocol handlers, including mailto links? I prefer to have the option to choose the application each time rather than automatically using the default one.

Demandé par Ale il y a 16 heures

Réponse de Ale il y a 16 heures

Random Firefox crashes

Hi! Every 10-15 days Firefox crashes on one of the machines. The only error I have is the "No mapping between account names and security IDs was done" in the Event View… (lire la suite)

Hi!

Every 10-15 days Firefox crashes on one of the machines.

The only error I have is the "No mapping between account names and security IDs was done" in the Event Viewer at the time of the crash.

Firefox and the system fully up to date. The system exhibits no other issues.

Windows 11 Pro, no domain, crashes happen on multiple accounts on that machine.

The user is not signed in at the time of the crash. They have been using the same add-ons for years, but just to rule it out, Troubleshooting mode was attempted to no avail.

AV has been completely removed temporarily to avoid any conflicts.

Demandé par mihaelwa il y a 1 jour

Dernière réponse par mihaelwa il y a 18 heures

  • Verrouillé

Firefox Browser

duplicate of /questions/1451035 thread. Hello, I cannot log in to Twitter/x.com with the Firefox browser. There is a constant loop when registering. Firefox browser does… (lire la suite)

duplicate of /questions/1451035 thread.

Hello, I cannot log in to Twitter/x.com with the Firefox browser. There is a constant loop when registering. Firefox browser does not connect Twitter/X.com.

Thanks for your Help.

Demandé par TrikerRF1G il y a 20 heures

Firefox Browser

Hello, I cannot log in to Twitter/x.com with the Firefox browser. There is a constant loop when registering. Firefox browser does not connect Twitter/X.com. Thanks for y… (lire la suite)

Hello, I cannot log in to Twitter/x.com with the Firefox browser. There is a constant loop when registering. Firefox browser does not connect Twitter/X.com.

Thanks for your Help.

Demandé par TrikerRF1G il y a 20 heures

Disappearing Bookmarks Sidebar

Everytime I load Firefox the bookmarks sidebar is not shown. Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for … (lire la suite)

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Demandé par IanM il y a 2 jours

Dernière réponse par IanM il y a 22 heures

Restore tabs from sync

So my firefox crashed, I had over 50 tabs with information I want to read later when I have time, so they usually pile up. I tried to restore when I got the error when st… (lire la suite)

So my firefox crashed, I had over 50 tabs with information I want to read later when I have time, so they usually pile up. I tried to restore when I got the error when starting up firefox. It said it was successful, but there were literally no tabs available.

Is there a way to access older syncs? Since I assume my now synced state is this empty hell.

br Andreas

Demandé par andreas.haugen il y a 22 heures

  • Résolu

Shortcuts: Button to add new ones no longer available

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can n… (lire la suite)

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can new shortcuts be added now?

Demandé par Martin Müller il y a 2 jours

Réponse de Martin Müller il y a 1 jour

Restoring Open Tabs

I signed into the web browser and turned on Sync, and I did a new windows installation. When I re-downloaded firefox browser and signed in, I lost all my open tabs. Under… (lire la suite)

I signed into the web browser and turned on Sync, and I did a new windows installation. When I re-downloaded firefox browser and signed in, I lost all my open tabs. Under connected services I can still see that my session from before I did the windows installation is still logged in, and I was wondering if there is any way I can retrieve my open tabs from that instance?

Thank you very much!

Demandé par darrellcold il y a 1 jour