Knowledge Base discussions

[In KB] High Memory Usage

  1. I think it could be worth considering the possibility of updating High Memory Usage this being based on

    1. high interest subject in the Support Forum
      it is generating threads with 1000s of votes about problems as I mentioned in /forums/contributors/705277?page=2#post-36216
    2. a high number of unresolved bugs (& any fixes probably will not hit Firefox 4 ) summarised in meta bugs see https://bugzilla.mozilla.org/show_bug.cgi?id=657232#c7
    3. does not cover new or proposed new Firefox features. or improvements
    4. does not really mention page file/hdd use only RAM, and as Verdi pointed out many users do not know what values to expect, that could be included.

    These are only vague ideas. There is of course the argument that we already have too many KB articles, but I think that concern over memory use is indisputably a major problem and should be addressed better.

    Recommending users upgrade is probably going to be overtaken by events, given the fast release cycle and the proposed silent updates, but it could be pointed out if particular bugs are unfixed in one version but fixed in another, and that is minor change once listed that should not cause localisation headaches.

    The article mentions tools but no mention of about:memory, (then we have other forthcoming changes eg about:compartments & Electrolysis)

    Some users will be complaining about page file & hdd use, would there be any useful generic advice there (probably no need to manual defrag modern file systems, but would for instance using virtual drives for cache files help) all I am saying is could some links be added to some other potentially helpful advice - and if so suggestions please. (that may be useful in any event in answering questions)

    Where else can someone with problems turn, bugzilla is intimidating and unuseable to most of us. I note one of the bugzilla triagers is hoping to write a guide

    One thing I want to do is write a wiki page explaining how to submit a useful leak report, in an attempt to avoid the vague reports that never go anywhere. But the improved about:memory is a big part of that, and it won’t land until Firefox 6. Nicholas Nethercote
    I think it could be worth considering the possibility of updating [[High Memory Usage]] this being based on # high interest subject in the Support Forum <br/> it is generating threads with 1000s of votes about problems as I mentioned in [/forums/contributors/705277?page=2#post-36216] # a high number of unresolved bugs (& any fixes probably will not hit Firefox 4 ) summarised in meta bugs see https://bugzilla.mozilla.org/show_bug.cgi?id=657232#c7 #does not cover new or proposed new Firefox features. or improvements # does not really mention page file/hdd use only RAM, and as [/forums/contributors/705277/reply#post-36313 Verdi] pointed out many users do not know what values to expect, that could be included. These are only vague ideas. There is of course the argument that we already have too many KB articles, but I think that concern over memory use is indisputably a major problem and should be addressed better. Recommending users upgrade is probably going to be overtaken by events, given the fast release cycle and the proposed silent updates, but it could be pointed out if particular bugs are unfixed in one version but fixed in another, and that is minor change once listed that should not cause localisation headaches. The article mentions tools but no mention of about:memory, (then we have other forthcoming changes eg [https://bugzilla.mozilla.org/show_bug.cgi?id=625305 about:compartments] & Electrolysis) Some users will be complaining about page file & hdd use, would there be any useful generic advice there (probably no need to manual defrag modern file systems, but would for instance using virtual drives for cache files help) all I am saying is could some links be added to some other potentially helpful advice - and if so suggestions please. (that may be useful in any event in answering questions) Where else can someone with problems turn, bugzilla is intimidating and unuseable to most of us. I note one of the bugzilla triagers is hoping to write a guide <blockquote>One thing I want to do is write a wiki page explaining how to submit a useful leak report, in an attempt to avoid the vague reports that never go anywhere. But the improved about:memory is a big part of that, and it won’t land until Firefox 6. [http://blog.mozilla.com/nnethercote/2011/05/24/leak-reports-triage-may-24-2011-2/ Nicholas Nethercote] </blockquote>
  2. John99 said

    I think it could be worth considering the possibility of updating High Memory Usage <snip> The article mentions tools but no mention of about:memory

    The following is copied from the related bug report:

    Bug 515354 - Implement "about:memory"
    Keywords: dev-doc-complete, user-doc-needed


    Chris Ilias [:cilias] 2009-11-20 01:25:02 PST

    I think this would be an ideal addition to the support article https://support.mozilla.com/en-US/kb/High+memory+usage , but when I look at about:memory, I have no idea how to use this feature. Can someone tell me?

    Comment 29 Eric Shepherd [:sheppy] 2010-03-11 13:29:14 PST

    Added a mention of this here:

    https://developer.mozilla.org/en/Debugging_memory_leaks


    P.S. I also found: http://blog.mozilla.com/nnethercote/2011/05/02/a-better-aboutmemory-stage-1/

    ...which links to:
    Bug 633653 - (revampaboutmemory) revamp about:memory

    ''John99 [[#post-36325|said]]'' <blockquote> I think it could be worth considering the possibility of updating [[High Memory Usage]] <snip> The article mentions tools but no mention of about:memory</blockquote> The following is copied from the related bug report: [https://bugzilla.mozilla.org/show_bug.cgi?id=515354 Bug 515354 - Implement "about:memory"]<br> Keywords: dev-doc-complete, '''''user-doc-needed''''' <br> ----- Chris Ilias [:cilias] 2009-11-20 01:25:02 PST I think this would be an ideal addition to the support article https://support.mozilla.com/en-US/kb/High+memory+usage , but when I look at about:memory, I have no idea how to use this feature. Can someone tell me? Comment 29 Eric Shepherd [:sheppy] 2010-03-11 13:29:14 PST Added a mention of this here: https://developer.mozilla.org/en/Debugging_memory_leaks ----- P.S. I also found: http://blog.mozilla.com/nnethercote/2011/05/02/a-better-aboutmemory-stage-1/ ...which links to:<br> [https://bugzilla.mozilla.org/show_bug.cgi?id=633653 Bug 633653 - (revampaboutmemory) revamp about:memory]

    Modified by AliceWyman on

  3. I think we need features added the the KB before we include this kind of information. See: https://support.mozilla.com/en-US/forums/contributors/706519#post-39793 and https://wiki.mozilla.org/Support/Kitsune/KB/Priorities#Presentation_4

    I think we need features added the the KB before we include this kind of information. See: https://support.mozilla.com/en-US/forums/contributors/706519#post-39793 and https://wiki.mozilla.org/Support/Kitsune/KB/Priorities#Presentation_4
  4. The use of about:memory (Fx4, Fx5 or Fx6 version) might be restricted to advanced users, but maybe there are some basic stuffs to do other than the ones already listed in the article, without investigating hard. See what John99 said

    Some users will be complaining about page file & hdd use, would there be any useful generic advice there (probably no need to manual defrag modern file systems, but would for instance using virtual drives for cache files help) all I am saying is could some links be added to some other potentially helpful advice - and if so suggestions please.
    The use of about:memory (Fx4, Fx5 or Fx6 version) might be restricted to advanced users, but maybe there are some basic stuffs to do other than the ones already listed in the article, without investigating hard. See what John99 [[#post-36325|said]]'' <blockquote> Some users will be complaining about page file & hdd use, would there be any useful generic advice there (probably no need to manual defrag modern file systems, but would for instance using virtual drives for cache files help) all I am saying is could some links be added to some other potentially helpful advice - and if so suggestions please. </blockquote>
  5. Locking. Continue here: <s>https://support.mozilla.com/en-US/kb/High%20memory%20usage/discuss</s> https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram/discuss

    Modified by AliceWyman on