Thunderbird Support Forum

Why won't Thunderbird email work for me? It always wants password for "ricc on imap,shaw.ca" I phoned Shaw (my isp) but they don't support Thunderbird

I can no longer use mozilla thunderbird because Of all the password requirements. I don't know what all these passwords are. Can't I just delete all password requirements?

For the past 20 years FutureQuest.net has been hosting our website wilkoff.com. But FutureQuest has informed us they are going out of business. Our emails have been mark@wilkoff.com and linda@wilkoff.com. Also over the last 20 years we have used Thunderbird to access and store our emails. I have found a new host for our website so we can keep the email addresses but obviously the server settings are going to change. What do I need to do to make sure I do not lose all the stored emails on Thunderbird? Thank you.

Mark

Please can you help us, We have used thunderbird for many years. It updates automatically. We are sending email out to all different addresses, they are being received. However if we send an e mail to a G mail account it goes out and shows it gone but it does not reach the the g mail account . This is not just one person. this multiple g amil accounts. Our internet provider claims it is thunderbirds fault. Hope someone can help. John

Hi there.

I recently updated my Mozilla thunderbird email to the latest version 102.12.0 (32-bit). Now all my Mozilla thunderbird calendar entries have disappeared. How do I get these entries back please? I've had a look on the support pages and found this article:

Lightning disappears after a Thunderbird update (release and beta versions) This may happen if the update of the add-on is stuck. Don't worry about your calendar data, it is left untouched and will be available again if you follow these steps to restore Lightning:

Go to the Advanced section of Thunderbird Settings and click on Config Editor... Copy or start typing extensions.installedDistroAddon.{e2fda1a4-762b-4020-b5ad-a41df1933103} into the search box When extensions.installedDistroAddon... is listed in the preferences list, right-click on it and choose Reset from the context menu - the preference now isn't bold anymore and its value is empty Close the editor, leave the Thunderbird options, open Thunderbird's add-ons manager and switch to the list of installed extensions If Lightning is listed there, click on Remove to the right of the list item Restart Thunderbird After Thunderbird has been relaunched, Lightning will be back and you will have access to your calendar data.

However I don't have an "advanced section" of Thunderbird settings or a "Config Editor" section.

Any help you can give me will be greatly appreciated.

Kind regards Trevor

Everytime I open up Thunderbird to try to send an email, it says “Login to server pop.shaw.ca with username ricc failed”

It also says “Cannot get mail. The mail server “imap.shaw.ca” is not responding. Verify that you have entered the correct account info in Mail Settings.”

It also says “login to server pop.shaw.ca with username ricc failed” “Enter your password for ricc on imap.shaw.ca”

This on an IOS device (ipod 7)

My isp won;t help because they say they don’t support a third party application, so can you help?

My hospital phone doesn;t do toll free or long distance calls

Thank you

Thunderbird adds a double-space when you hit Enter in email messages. Is there a way to make it single-space? I've looked around on Settings, etc. and can't find one.

I keep getting this message when clicking Get Messages in Thunderbird : "Unable to establish TLS connection to POP3 server. The server may be down or may be incorrectly configured. Please verify the correct configuration in the Server Settings for your mail server in the Account Settings window and try again" I don't understand whats going on.

Hi, I have my emails working and ONE calendar only, why can't I see all of my Google calendars? Can only see one.....would love to know why. They are calendars that my colleagues have given me access to mostly. Pics below. Thank you!

I use a number of edresses, and I need Inbox, Sent, and Deleted subfolders. In some of the edresses I haven't been able to delete other subfolders (spam and Archive), in some I've deleted them and soon they reappear. I did not authorize automated spam detection, and I unchecked "Do [whatever it was] about archiving."

Emails arrive in duplicate, and when deleted they come back again, and again. This is a recent development although I recall having this happen several years ago, but I don't recall attempting to fix the problem, so it must have corrected itself. Assistance would be appreciated to correct this problem.

I need help finding a repair person who makes house calls in the Denver, CO area. I am having problems with Thunderbird mail, smtp, passwords and Microsoft. I have spent a long time trying to fix the problem but I have run out of time and need to get the problem fixed. I understand that this would not be a free service.

Thank you for your help. Doug

The yahoo mail/att.net account I'm having this issue with is set up using IMAP. The yahoo mail/att.net SPAM folder is not being pulled down into Thunderbird. This has caused me to miss deadlines because I was unaware that important emails were being marked as spam by yahoo mail/att.net. How do I fix this?

Since installing Thunderbird for windows v102.3.0 (32-bit), I can't dismiss a calendar event, which keeps looping to ask if I want to save or dismiss change for an "item changed on server" message. I rec'd the invite externally from Outlook. Neither option works; I can't delete the calendar entry either ... the event is stuck in an endless loop and will not dismiss. I'm now one day past the event date/time and still can't dismiss. Pls advise. Thank you.

edit: moved thread from Firefox to Thunderbird section.

Hi. I followed directions to open a Thunderbird account, [edited] @fencemail.com. As required, I paid for a Domain Name: [edited] @micalone.org, from Ghandi, including a VAT Tax. I got an intercept, that a problematical HTML(?) was missing, whatever it is, with nary a hint nor link to fix the problem. Horrors! Unfortunately, I am not a computer whiz, and most computer technical verbiage is like hieroglyphics to me. I am in a dilemma in that I do not have the proffered Internet address. Do to a nasty virus, I no longer have access to my old ISP address, [edited] @juno.com, hence the need to open the highly recommended Thunderbird account. So, I can not send or receive email to resolve this HTML problem. Is the U.S. Postal Service a viable option? If so. my postal address is: Nick Micalone, [removed address information from public]. If someone is intimately familiar with the Thunderbird enrolling process, I will gladly pre-pay for the postage and associated costs for a fix by simple instructions. If this helps, I do have the Thunderbird logo on my desktop. Hopefully, the Thunderbird wizards can fix this remotely, at their end. Best regards, Nick M.

my mozilla thunderbird client is blocking all emails from a sender "@loveadmin.com" This is a valid email sender, it is an sports admin based system. These emails are not even appearing in my Junk folder. I have added it to my address book but just seem to disappear down a hole somewhere. What specific settings need to be set to enable these emails to be accepted by Thunderbird.