Firefox for iOS Support Forum

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset?

Thanks.

I'm getting bad request error messages when I try to sign into Firefox on my iphone. I would like to sync my iphone browser to my Macbook. Right now I'm not able to sync bookmarks or any customization.

For some reason, desktop FF keeps asking for syncing with mobile when I'm pretty sure it is, as I can still use some feature, though some dont work like sending tabs. So when I go to firefox on mobile, making a new tab and using the camera to scan the QR code. It doesn't work. When I tried it a few days ago, it told me something went wrong, and now it says that I'm using my iOS camera app instead of the FF app. Hopefully I explained it well.

Hello all, Am I missing something? I've been using firefox for more than a decade on my smart phones, but I just switched to an iPhone and I can't seem to find a way to get my logins and passwords to autofill within the browser. am I stuck doing it manually or am I going to have to switch to safari? any help is appreciated!

I lost access to my Firefox log in email. I need to change my log in and the primary address. It asks me to go to my list email to get verification before I can add the new email. I need another way to receive a verification. Do I start over completely with a new Firefox account?

My account was breech again please review my activity I can be from Elisabeth Arevalo. If you need additional information please reach out. I understand her new bff has software connection. Please review so I can use the browser with confidence

Neither using the QR code option or the email option work. Both result in a white screen.

By using the iPhone's camera to scan the QR code (instead of using Firefox) I can see that the QR code is point to https://mzl.la/MYCODE. This URL in turn is redirecting to https://app.adjust.com/somecode?campaign=firefox-desktop&adgroup=firefoxview&creative=CODE-123. Opening this URL in Safari gives me a white page with a "Download App" button to download Firefox (which I already have installed).

My Firefox account has the setting "Allow ⁨Firefox Accounts⁩ to send technical and interaction data to ⁨Mozilla⁩." set to off. So probably none of this tracking should occur.

In any case, I went to Firefox settings and turned on "Allow Cross-Website Tracking". I also went to Safari settings and turned off "Prevent Cross-Site Tracking", "Privacy Preserving Ad Measurement" and turned "Content Blockers".

Then I tried syncing again. The result was the same white page as before.

I lost the list of recovery codes before I could write any down. I clicked on the first key, can’t recall now what it was or what I was even thinking…I should’ve snapped a pic! They’re all gone. What can I do? Thanks for your efforts.