Firefox Support Forum

I'm a long-time Firefox user (I probably came here straight from Netscape!) but lately, I'm starting to see tons of issues, often after every update.

Things that might help: 1. I'm mostly a Windows user, although I have a Mac. I have a LOT of Windows boxes (don't ask) - a couple of work laptops, some private laptops, a couple of micro-desktops that are connected to TVs and so on. This might be relevant, because they're all synced.

2. My profile is pretty old - over 10 years.

3. I've entirely disabled any ad-blockers or add-ons.

So issues happening on multiple machines in the last 24 hours: eBay. Over the last few days, when logging into eBay, if I do a search, I can't change any of the filters along the top Condition, Location, Sort: Best Match etc. I can click on them, but nothing happens.

GoFundMe. I tried to donate tonight and when it toddled off to Paypal, it came up with some kind of Localhost error after I clicked on Submit. Did it on Chrome, and it worked perfectly. Fortunately, the money didn't come out multiple times.

Oracle E-business. I'm sure many of you use this at work. I genuinely can't login to this using Firefox unless I use a private window. I've cleared my ENTIRE cache. Even went into the Folder and manually cleared it all out. If I try and login without being in a private window, I get "Your session is no longer valid or your logon information could not be reestablished from your session."

This is all since the last update to 127.0

I entered my Mozilla password in Firefox after signing into a Barnard College / Columbia University library computer. I do this several times a week. This time there was a new problem, which I think is a bug.

After I entered my password, I was asked for Duo verification. I made a mistake and entered the verification code for a different app. I was told to try again. I entered the correct code and got an error message that I had tried too many times and to try again later.

I made one mistake. On my second attempt I entered the right code. How is that "too many" times?

Question: Columbia and Barnard send a message for Duo approval when signing into their computers. I think that's easier. Can Mozilla and Firefox be set up that way?

thank you

Hello!

Started up Firefox today and these whited out boxes started appearing over my search bars and random part of the screen, such as the descriptions of different articles on my home pages, extension and theme information in my settings, and different tabs (see pictures 1 and 2). The text is also white, making it almost impossible for me to see what I'm typing or selecting in the search bar (picture 3).

I've already tried some tips that I found on the forums such as changing the hardware accelerator, making sure my extensions and add-ons were up to date, etc. When I go into troubleshooting mode, the boxes disappear and Firefox functions normally, but when I tried turning off all my add-ons and themes on the regular browser, the problem still wasn't fixed. I did a full refresh of the browser, hoping that would help to reset whatever was causing the issue, but that didn't help either.

Any advice or troubleshooting tips would be greatly appreciated!

Hi Team,

My laptop uses Window 11. On the web Bet365, I view live stream videos by Picture in Picture mode of Firefox and see that the quality of video is very bad. I tested with Chrome and didn't see this issue. Is there any way to improve video quality of Firefox Picture in Picture mode?

Thanks!

When I launched Mozilla, it asked for the system admin password to perform an update. I had never encountered anything like this before, but unfortunately, I entered my credentials instinctively. When I realized that the browser had never asked for credentials for an update before, I checked the update history. According to the history, the last update was the day before. Additionally, I checked the modification dates of the files updater.exe, maintenanceservice.exe, and maintenanceservice_installer.exe, and they match the date when Firefox requested administrator privileges. I would like to know what could have caused this situation and whether it could have compromised the security of my Windows system.

Hi, I'm a UK user and since this update dowloaded it is blocking the "cookie options" popup boxes on my email accounts and as a result I can not access my emails using Firefox. I have had to resort to "Google" but I would much prefer to use Firefox I am trying to see if I can make my email accounts exceptions, however it would be easier if I can just uninstall this update. Could you advise me how to do this. Thanks for your help and advice Mike

Dzień dobry, Po pierwsze chciałbym zapytać co mogło się wydarzyć- kilka dni temu po próbie otworzenia przeglądarki wyskoczył jakiś błąd, przez co musiałem zainstalować przeglądarkę jeszcze raz. Efektem tego jest usunięcie wszystkich zakładek i ustawień. Jeśli jest taka możliwość to prosiłbym o poradę w jaki sposób mógłbym przywrócić wcześniejsze ustawienia. Zacząłem ponownie dostosowywać przeglądarkę i napotkałem problem, a mianowicie po zainstalowaniu rozszerzenie nie pokazuje się on na górnym pasku jak miało to miejsce wcześniej. Jeśli nie ma możliwości przywrócenia wcześniejszych ustawień i zakładek to proszę o pomoc w dodaniu rozszerzenia do paska.

Pozdrawiam i życzę miłego dnia, Kacper Tokarz

My computer (Windows 11) crashed while I was using Firefox--for the first time that I've seen, it did a full disk check. When booting back up, I was unable to use Firefox, since it said that my profiles.ini file was lost/corrupted.

After renaming the old file, I went back to the folder. It was easy enough to reinstall the add-ons that I needed, but I'm trying to get my bookmarks back. However, I can't seem to find them--the "bookmarkbackups" folders that come up are too new, and only one (the current one) has a file in it.

Any help will be appreciated! I'm not sure what I can do.

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

Hi,

I think it would be nice sync-ing bookmarks would include favicons too.

When I bookmark a site from my work computer, the favicon would not appear in the bookmark of my home computer.

When I reinstall Firefox the bookmarks are restored, but not the favicons.

So, it would be nice to sync favicons too. Makes bookmark more aesthetically pleasing.

Henry

wise.com is a site I've used for a long time with Firefox. Now I can't log in. Access is still available from the Chrome browser, but I prefer Firefox

Hi, I would like to know which version of Mozilla used this setting of network.trr.excluded-domains: 'sbl-xbl[.]spamhaus[.]org, localhost.that.never.exists'. The default is 'undefined' as I checked in 127.0.1 and the older 124. I also contacted support of extensions that I used, no evidence of both excluded domains. Can anyone help me? Thanks a lot \!o!/

Hi, the site "https://pixabay.com/" is suddently extremely slow with mozilla. The pictures don't showup or take many minutes before you can see them. Normally only white boxes show. The same site (pixabay) with the browser "Opera" works perfectly. I always use mozilla and since a short while it just doesn't work with pixabay (a site for royalty-free images). Can you please fix it? Thanks. Regards Elisabeth

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

Twitch shows error 2000 when I'm trying to watch a video on it. When I watch lives, no ploblems happen. It loads the videos with VPN on. Also other browsers like Edge load videos without VPN.