Firefox Support Forum

Similar to this post: https://support.mozilla.org/en-US/questions/1417523

This issue is only on two computers (24" iMac running Sonoma) - others at the client site work normally.

Client has up to date Firefox (127.0.2 - also tried latest ESR) full screen with multiple tabs - config set to use system print dialog by default. Print - print dialog opens, print is sent. Tabs are now greyed out, cannot type in text boxes. Changing context (opening and closing About Firefox) restores normal function.

set up a new profile - same issue.

Any suggestions?

When trying to login to my AT&T account from fire fox the page continually refreshes and will not load. Microsoft edge will login fine. Anyone know the solution?

I have been using sandrawhitfield@comcast.net as user name for Firefox account. I want to delete that email because I'm leaving comcast ASAP. I read instruction that say add a new email name as a secondary account and then delete the primary one above. I entered whitfieldsandra@gmail.com. I got a message that said that account already exists. Since I didn't know that or remember any password for it, I entered whitfieldsandra@gmail.com and said "forgot password." I changed it Now Firefox won't let me in using the whitfieldsandra@gmail.com account. Would appreciate any help you can offer.

I installed a dev version of Firefox to test a plugin.

Then I uninstalled the dev version, but now none of my profiles on the regular version work...

Please help me, I really need my old browser history and cookies.

When I try to use one of my old profiles, I get "You've launched an older version of Firefox" and it tells me to either Create New Profile or Exit.

I read online that people add "-allow-downgrade" to the Windows shortcut, but this does nothing for me.

Thanks you and please help!

Since downloading latest update, requested by the software, it takes 2 or 3 times longer to go to most websites, but it takes 10 times longer to go to a Youtube video. (Generally 10 to 30 seconds).

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/open-firefox-automatically-when-you-start-computer

The browser shows opt-in prompt for the user to easily setup this behavior. However, I do not want to do this.

When I click "No thanks", the prompt goes away, but couple days later, it returns. I guess that an update resets the prompt status.

Is there a way to permanently disable this opt-in prompt without allowing Firefox to start automatically with the computer?

Hi,

am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to those sites. Such sites include teamfaderpro, Coursera, and bandcamp. All logins fail as the captcha is required to be passed prior to logging in, but the captcha never appears and so when I try to log in, nothing happens and I cannot login.

I have tried the above same sites on the Edge browser and have no such issue, the captcha shows and I can login.

Just FYI, the agent switcher setting change recommended by others previously is not suitable. When I tried that fix I was unable to access a considerable percentage of the internet due to some cloudflare issue, so the agent switcher setting is not an option. So far, I have tried all recommended settings to fix this issue and nothing has worked.

I am surprised no one else is having this issue.

Any help is appreciated, or at least inform google/mozilla about this issue as it has been ongoing (on and off) for me for many months. And yes, this problem is persistent for me at the moment, it remains despite rebooting windows, despite clearing cookies and cache (which I have set to automatically delete when exiting firefox).

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal

searched the internet but so far have not found a fix

windows 11 and firefox both up to date

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast.

Things to know:

• I am posting here because I can't determine whether browsers may have settings unique to them that I need to change. This also happens in Chrome, but not Edge.
• I was recently forced to upgrade to Windows 11 - I can't say this issue happened exactly at that time, but fairly recently after the upgrade. I am running Windows 11 Pro.
• This does NOT happen when playing in a private browser window, either Firefox or Chrome.
• Having the Mozilla VPN on or off has no effect.
• I am sure the playback speed is set to normal. I have tried changing the playback speed to anything but normal and then back to normal and the current video runs correctly UNTIL I play the next video.
• This does not happen with Vimeo.
• It does not happen in FF for Android.

Any questions, thoughts, or advice would be appreciated.

About once per week, I'll be using Firefox and it will stop working. I'll close it and open it again and it gives me an error message "The application "Firefox" can't be opened."

If I download Firefox and reinstall it, everything will work fine for another week and then it will do it again. I'm not doing the same thing when it breaks. It does it on both my Mac Mini (macOS 14.5) and my Mac laptop (macOS 12.7.5).

It just started happening in May on both. Nothing has changed on both that I can think of.

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed windows' options are disabled. They are grey, and I can't click them (see image). Also, the 'reopen closed tab' when you right-click one of the tabs is disabled (grey). I have tried to search everywhere why it can happen and found nothing. Any advice on how to enable this option? Thanks

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.1 maxVersion<= 127.0.1

What is going on? The browser updates itself so I don't do anything. But now, it doesn't work. I use an alternate browser to send this message to you.

I recently switched from windows to Linux, and was using it for 3 months now. It was due to window recall Feature. But still i was using chrome as default and daily browser. I wanted to explore firefox, its great actually, except 2 things which might need me to switch back to chrome or brave.

1. it don't have fu**king Profile switch, I mean i use 11 Profiles On Chrome, most people still use 2-4 profiles, how can we move to a browser that dont support profiles. I know we can add profiles by "about:Profiles" I tried it. It worked but guess what? To switch profile i have to manually go to that page to launch it. So much time consuming and frustrating. Why not simply add a btn on profile pic like chrome to switch profiles?

2. Add-ons is good thing, but there should be a way to install things from chrome web store, i not found any.

If firefox can fix these two things firefox can simply grow back to 30+ % market share, but if not people will just test l;like me and go.

Since my last upgrade my You Tube starts up in the tiny right hand screen, fails to go to full screen or just disappear unless I close Firefox and restart often multiple times. This only happens on Firefox and only since the last upgrade.

Firefox is my favourite browser so I prefer using it in all my online activities. When I go to Adobe Firefly though, I consistently get a warning that this browser is not compatible and they suggest using Chrome, Safari or the latest version of Firefox !!! I am using the latest version available, 127.0.2 but Adobe does not detect it correctly. I have to switch to Chrome, that I'm not very fond of. I saw that a similar issue was posted 10 months ago but it's now archived and I can't even include a link to it here :( So, I hope this comment helps in case others have the same problem. I also hope Mozilla can fix the bug or whatever gets in the way. Lenovo laptop - Windows 10 updated Thanks!

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can new shortcuts be added now?

Hello, when in the library, pressing F6 is meant to "Focus Search Field". This is documented at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

However, since a recent update this no longer works. Instead, pressing F6 now switches the keyboard focus to the lefthand tree pane. A further press of shift+tab is needed to move to the search box.

My questions are: Has F6 stopped jumping to the library search box for anyone else? If so, was this a deliberate design choice? Does anyone know of an alternate keyboard shortcut to jump to the searchbox? Finally, is there anyway to revert to the old F6 behaviour?

Even if you can only answer the first question that would help, so I can determine whether or not it is just my Firefox. Although I have already tested in a brand new profile with the same results.

Thanks.