Firefox Support Forum

a few days ago, i encountered this weird symbol on my toolbar (check image). it basically looked like a blue keyhole, and this was the first time i encountered something like it, so i ran a gamut of virus scans from many different tools to see if it was a PUP virus or whatever, but nothing came up as a hit. I was puzzled on WHAT it was, but after i shut my browser down and rebooted it, the blue keyhole symbol vanished

so.....wat was dat?

Firefox crashed hard on me.

When I got it back it, all the add-on's were disabled, my bookmarks were missing, and my preferences destroyed.

So I need to delete Google as my default search engine and restore Yahoo as my preferred engine.

The button to add new search engine is missing.

Without using an add-on, how am I supposed to restore my search engine?

Two-step authentication can't turn it on? When I try I go to another site to get the a-code but when I try to setup a account there I'm blocked cause they need a mobile number well I do not have one Bad AREA very week signal.

Trojan:HTML/Phish!pz file: \Device\HarddiskVolumeShadowCopy15\Users\Dean\AppData\Local\Mozilla\Firefox\Profiles\2lamkcbc.default-release\cache2\entries\007C6A02D270A6BD3D63FB53453745ADFB1CD69A

I'll try to make this short. Old laptop crashed and burned, rebuilt new laptop, brought over places.sqlite files and all my bookmarks are there however I can't add to them, delete any of them, and on occasion they disappear and I have to restore the places.sqlite files just to get them back. HELP! This browser is driving me nuts!

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" nothing happens.

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Password with Firefox, and I have been using Firefox for many years. When I go to the Settings page, it says to confirm my current Primary Password in order to change it. But I need to know my current password to do that. I also unchecked Primary Password, and got a pop-up that said if I remove my Primary Password my information will not be protected if my computer is compromised. Obviously, I don't want that to happen. Is it possible I am being asked for a Primary Password because I am using a VPN? Please advise on how to resolve this problem. I can't change my password, and I can't confirm ever setting one so I am concerned. Thank you.

I have a folder with multiple files in a Google drive. I want to share the folder with a person in :View only mode" where he cannot copy or download the files (while he is using the firefox browser). How can I do that ?

Thank you !

After a session with many tabs open, I will close the browser. It doesn't matter if I open browser immediately or the next day, or after rebooting computer, the same tabs remain.

This is the message I get. "Please unblock challenges.cloudflare.com to proceed." I can do nothing.

Things I've tried. Adding exceptions in the privacy settings in 2 seperate areas. Resetting Browser deafults. Turning off all vpn's and addons.

Nothing works.

This is the site https://1337x.to/

I know this is an ongoing issue but it seems like nobody has mentioned it in a while so I figured I would stir it up again. I am fed up with the bookmark double spacing and having to scroll down all of the time.

If nothing else I would think that the Firefox team owes all of its loyal users an explanation as to why they don't seem to want to fix this probem.

Thanks my rant for this year :)

I keep being told on certain websites to turn off my ad blocker. I don't have one. I don't even have one in the Extensions that's disabled. I have no idea how to get past this. What's turned on that I don't know about?

Good afternoon:

Yesterday the youtube website loaded fine. Today, if I type youtube.com in the address bar & hit enter it doesn't load.

I thought maybe a corrupt add-on so I removed all youtube related add-ons then rebooted the laptop.

No difference. YT wouldn't load.

It loads fine on edge.

Any ideas?

Regards, Soul