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Emails not showing atall in RHS viewing pane

When I launched Thunderbird this morning the right-hand-side panel is completely blank. The left hand side panel shows my folders and if there are any unread emails in th… (read more)

When I launched Thunderbird this morning the right-hand-side panel is completely blank. The left hand side panel shows my folders and if there are any unread emails in them but the right hand side is just completely blank (as per attached image).

Asked by IvorTollah Duela 5 ordu

Last reply by Matt Duela ordu bat

cannot fetch mail except at startup (115.12.1)

So I've had Thunderbird for a few years. I've always had my (multiple) email accounts set to both check for new messages at startup, and check for new messages every 2 mi… (read more)

So I've had Thunderbird for a few years. I've always had my (multiple) email accounts set to both check for new messages at startup, and check for new messages every 2 minutes (I keep it open in the background so I can be alerted ASAP). However since the last 2 updates, I can no longer fetch messages either every x minutes, or manually (Get Messages does nothing), and the only way to get new messages is closing and restarting TB completely, defeating the point of having it open in the background.

I've tried: 1) unchecking both 'Check for new messages at startup' and 'Check for new messages every x minutes' = still can't manually pull in mail with Get Messages (the status bar says it's checking, but nothing gets pulled in unless I restart TB)

2) leaving ONLY 'Check for new messages at startup' OR 'Check for new messages every x minutes' selected = nope

3) starting and restarting both TB and my PC = nope

4) checking my antivirus isn't blocking anything = it isn't

5) checking all my email account server settings/passwords are correct = they are

6) testing out Betterbird with the same accounts and seeing if it's still an issue = this also affects Betterbird

7) checking my email accounts are working in other software like Outlook/webmail = they're fine, I can get email there normally

Any ideas as to how to fix this?

Asked by thelambking Duela 21 ordu

Last reply by Matt Duela ordu bat

\Answered flag sometimes not set on IMAP reply. VERY random.

Name Thunderbird Version 115.12.1 Build ID 20240618125055 IMAP account on HostGator. In the last 9 months or so, every once in a while (sometimes several times in a … (read more)

Name Thunderbird Version 115.12.1 Build ID 20240618125055

IMAP account on HostGator.

In the last 9 months or so, every once in a while (sometimes several times in a row!) when replying to a message, Thunderbird does not set the \Answered flag on the IMAP server.

I enabled IMAP logging and finally caught this happening. The reply is sent and copied to the Sent folder, as it should, but the original email is never flagged as \Answered.

I can't seem to see a pattern why Thunderbird skips this step, occasionally.

Asked by FCTR Duela egun bat

Last reply by Matt Duela ordu bat

Imap & Gmail

Can't use Gmail account anymore have cleared cookie's and caches removed permissions and account from Google and TB uninstalled then reinstalled then add TB account worke… (read more)

Can't use Gmail account anymore have cleared cookie's and caches removed permissions and account from Google and TB uninstalled then reinstalled then add TB account worked for 2 minutes then got the same error also some emails load while others are just a blank screen all windows 10 and TB updates are current Have attached error we are receiving anything else please just ask Any help appreciated



Bill

Asked by randgcommunications Duela egun bat

Last reply by Matt Duela ordu bat

I am getting notificantion from a site I visted on firefox on my windows

I visted a web site once and left after trying to watch a some movies without any success. Now my firefox are sending notification to my deasktop from this website. But t… (read more)

I visted a web site once and left after trying to watch a some movies without any success. Now my firefox are sending notification to my deasktop from this website. But the site is no longer opened in my browser. I tried to to run the antivirus but nothing was found. I checked for any extension and nothing as well. The notification are coming from the firefox itself and I dont know why. And I dont know how to stop it.

Asked by fernando100zxy Duela 3 ordu

Last reply by jonzn4SUSE Duela 2 ordu

firefox 115.12esr slow to startup

Firefox 115.12esr slow to startup takes up to 10 second to load the first time now Firefox was fine in version 112.esr. to bad Firefox forces updates, even when the updat… (read more)

Firefox 115.12esr slow to startup takes up to 10 second to load the first time now Firefox was fine in version 112.esr. to bad Firefox forces updates, even when the update make Firefox worse. https://snipboard.io/QF0ERT.jpg of course it works faster without extensions, that does not mean anything. I would reinstall the older version but Mozilla fixed so we cannot. I do not have time to reinstall all the extension so I am left with a useless Firefox. To bad Firefox does not allow reinstall of extension automatically, a reset of Firefox would also make Firefox useless; I am at a loss to how to continue to support Mozilla and not switch to another browser?

Asked by alannsandiego Duela egun bat

Last reply by alannsandiego Duela 3 ordu

Cannot SEND email - new issue

Starting 3 days ago: Cannot SEND email - receiving works fine. Error message: An error occurred while sending mail. The mail server responded: Please ensure your email a… (read more)

Starting 3 days ago: Cannot SEND email - receiving works fine. Error message: An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.

The other odd thing is that I get asked for a password before sending which never happened before.

I followed advice given someone in 2022 - I've messed with the account settings (unfortunately) and I've changed the SMTP settings to match what Comcast recommends.

I have 3 comcast accounts; two work fine on my iPad and iPhone - one doesn't

Also I have no problem sending emails using Xfinity/Comcast Mail... but I want to use Thunderbird.

Where do I start looking?

Thanks!!

I'm sure I've made the problem worse by trying to change the setup

Asked by Pat Walker Duela 8 ordu

Last reply by Matt Duela 3 ordu

Thunderbid is incredibly slow (doing almost anything)

Starting a few months ago Tbird suddenly became noticeably slower, and it's only continued/possibly gotten worse, despite several version updates (which I was hoping woul… (read more)

Starting a few months ago Tbird suddenly became noticeably slower, and it's only continued/possibly gotten worse, despite several version updates (which I was hoping would fix it). Currently I'm on version is 115.12.1 (64-bit)

I do have several accounts (all pop) and many folders, but nothing different than before the issue began.

I only have 2 add-ons enabled; Remove Duplicate Messages & SmartTemplates. I've of course disabled them and restarted TBird but it didn't help at all.

I've compacted and repaired all folders.

I've created additional folders to reduce the size of larger folders.

The only thing that helped a bit was troubleshoot mode, which definitely made it a bit better going from email to email and folder to folder, and especially with moving emails from one folder to another (which is usually very, very slow and I see it on the bottom saying "moving email 1 of 10 to folder xyz...moving email 2 of 10 to folder xyz...", even if they are simple/small emails). However, sending emails still took over 5 seconds (see screenshot attached), so that might be a separate issue.

In terms of sending emails, whenever I try to send any email it sits on the sending screen for several seconds or more. My internet is fine (2gb fiber, previously 1gb cable), speed tests max out at the 1gb my laptop can handle. Laptop is 2-3 years old high-end Eluktronics, with no other issues.

Given the above, and that troubleshoot mode did seem to help a bit (but straight out turning off add-ons didn't help), what can I try to adjust (while not in troubleshoot mode)?

Thank you very much!

Asked by newbie9999 Duela egun bat

Last reply by Matt Duela 3 ordu

Firefox Crashes Even When Not Open/Running

I recently installed Firefox and I keep getting crash notices, even when it is not open/running... I have verified this through the task manager...Nothing named Firefox … (read more)

I recently installed Firefox and I keep getting crash notices, even when it is not open/running...

I have verified this through the task manager...Nothing named Firefox or Mozilla is running...

I don't have this issue with either Brave or Chrome, and I have, and keep updated ESET software, so I KNOW this is a Firefox issue...

Unless this issue can be corrected, I will have no choice but to uninstall it, as I don't need software that crashes even when it is not being used...

Asked by dcbslists Duela astebete

Last reply by cor-el Duela 5 ordu

gah. your tab just crashed.

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens..… (read more)

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens.... have to close whole firefox and open again. just started happening yesterday. I have used firefox for many many years never a problem. Something was not updated right. Please tell me how to fix this once and for all. if not I have to leave using firefox this is driving me crazy. terrible. Latest thing I tried was about:config - sandbox changed 2 items, 1 from true to false other from 6 to 0. as listed in this https://www.youtube.com/watch?v=_SIGynLjrjk

nothing has worked. Please help. thank you.

steve [email address].

Asked by moonfam Duela 13 ordu

Last reply by moonfam Duela 6 ordu

What if No Setting in Performance Preferences is Selected?

In seeking a way to reduce the CPU & RAM usage, I read that perhaps turning on the Hardware Acceleration might help. And to do that, you must first de-select the defa… (read more)

In seeking a way to reduce the CPU & RAM usage, I read that perhaps turning on the Hardware Acceleration might help. And to do that, you must first de-select the default setting which says FF will use the best settings for my computer. Well, when I opened that section, neither one was checked! So, should I first try the default setting, and if that doesn't help, then try HA? I'd always heard not to use HA, for some reason, but I'm ready for trying anything that might help use less resources, and open webpages more consistently.

Which is the best setting to use, or neither one?

Asked by StevenCee Duela 10 ordu

Last reply by cor-el Duela 7 ordu

Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (read more)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art Duela 7 ordu

Moved to a new PC, email takes forever when I delete more than one at a time

Its driving me crazy. When I select a group of Inbox emails, and delete them, it is taking forever. The window will display a "not responding" message, eventually clear t… (read more)

Its driving me crazy. When I select a group of Inbox emails, and delete them, it is taking forever. The window will display a "not responding" message, eventually clear that and then the emails are deleted. But it takes way too long. Windows 11, most recent update. Thunderbird, it just updated. I was on a Win 10 computer, same Thunderbird version and deleting took merely a blink to happen.

Win 10 has both VPN AND AV. Win 11 has neither. Help! Thank you,

Asked by ackerliz Duela 13 ordu

Last reply by christ1 Duela 9 ordu

Overdrive app stopped working with Firefox 115.0.3

Using Mac OS 10.13.6, Firefox recently updated to 115.0.3, and now the Overdrive app (from the public library) won't download audiobook files anymore. Have tried clearing… (read more)

Using Mac OS 10.13.6, Firefox recently updated to 115.0.3, and now the Overdrive app (from the public library) won't download audiobook files anymore. Have tried clearing cache, restarting, removing book files, restarting, and reloading the OD app, etc. The error message is that the app can't connect to the internet. My internet connection is fine - this is only happening with this app. It only started doing this when Firefox updated. I tried loading an earlier version of Firefox but it automatically went to this Beta update channel version. Can you help me go back to an earlier version of Firefox that won't automatically update? (I'm not able to upgrade this Mac, and this OS is the one that Overdrive works with. Firefox was the only browser that worked with Overdrive. Thanks - hope you can help!

Asked by pnhkhbpnt4 Duela 9 ordu

Mozilla and the site https://pixabay.com/

Hi, the site "https://pixabay.com/" is suddently extremely slow with mozilla. The pictures don't showup or take many minutes before you can see them. Normally only white… (read more)

Hi, the site "https://pixabay.com/" is suddently extremely slow with mozilla. The pictures don't showup or take many minutes before you can see them. Normally only white boxes show. The same site (pixabay) with the browser "Opera" works perfectly. I always use mozilla and since a short while it just doesn't work with pixabay (a site for royalty-free images). Can you please fix it? Thanks. Regards Elisabeth

Asked by e.backerdirks Duela 11 ordu

Last reply by cor-el Duela 10 ordu