All Products Support Forum

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can do right now is right click on the file, save the file, then open with the 3D Viewer. I have gone to settings/General then down to applications and I can't add any files there. (Why not?) It doesn't matter if I choose to save or open files, the OBJ file still displays as text in Firefox. How do I get Firefox to send instead of display these files as text?

Figma and Google maps are rendering as black screens. I can see control panels, but not content. This has been the case for about a week now. I have tried switching from dark/light modes.

I just noticed that I can no longer re-arrange tabs by using drag-n-drop or create bookmarks in my bookmarks bar using drag-n-drop. Is this a new "feature" in 127.0?

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings.

How do I go about this?

Thank you!

Hello! Since as of last update to 127.0 (64-bit, ARM-version) Firefox looks like the attatched photos. White spaces all over which makes Firefox impossible to use. This only occurs on my Surface pro X though so a problem with the ARM-version?

So far I've tried switching to light theme, a refresh, deleting the entire Mozilla folder in APPDATA and a reinstall (using Revo uninstaller first) of Firefox but it still looks the same...

Is there anything more I can try or is this just my life now?

Regards, // Richard

I maintain application that uses OWIN Microsoft library for authentication. It uses .AspNet.Cookies to pass auth information. For unknown reasons I see that Firefox 127 rejects that cookie. I've tried with SameSite Lax/None/Strict and Secure param but no results. Previous versions and other browsers ( Chrome, Edge Safari ) woks fine. Any idea ?

I have an issue with Firefox 127 not accepting a session cookie that I use for user authentication. I have an ASP.NET application with a login form that includes fields for login and password, and a submit button. When the button is clicked, an HTTPS/POST request is sent to the server. The server responds and sends back a session cookie named .Cookie.Name with the parameter httpOnly set to true.

When I check in Firefox's Developer Tools under the Network tab, I can see .Cookie.Name in the server response. However, in the Developer Tools under the Storage tab, .Cookie.Name is missing, which prevents the user from logging in. This problem does not occur in other browsers like Chrome or Edge, nor does it occur in Firefox version 126. The configurations for Firefox 126 and 127 are identical.

Could you please assist with this issue?

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything works fine, but once I scroll down past the first two articles all of the links on the page stop working. The cursor that usually changes from an arrow to a finger does not change, the links do not change color as they should.

This only happens on NPR.org, and it only happens with Firefox (I can use Chrome at the site works fine.) Therefore I assumed that something changed at NPR.org so have reached out to them, however, I thought I would ask your team if they knew of anything going on?

Thank you tom balent

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

Hello!

I manage our browser configuration for our enterprise. We use group policy to restrict browser addons until they clear our internal security review.

I'm looking for a way to allow specific addons using group policy, while generally blocking everything else.

I've found the setting to enforce the installation of addons, but we'd like to avoid forcing every addon to install on every system as there would be overlap between things like password managers and such.

Is there a way to accomplish this?

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox config and bookmarks are gone!

Still have all the files just a new user profile and the old one is gone?

Any help how to get Firefox bookmarks back would be much appreciated

Hi!

I'm confused by the latest upgrade of Firefox (Version 127.0). It gave me the option to create a new profile or Exit when starting it. So eventually I went for creating a new profile and now my old one seems lost. This is not what I wanted.

When using my shortcut on the taskbar, which I've used for years, it suddenly complained I was using an old version of Firefox. This has not happened for me in decades. I've lived with the Firefox installation on this computer for a very long time and it has smoothly upgraded in the background until now. So what is going on now with this upgrade? Is it a major new version of Firefox that doesn't migrate a current profile?

rgds Christian

Using Firefox on an ancient Dell with XP to run one IP security camera, It may have succumbed to a software glitch. The message now on startup, after an initial failed attempt to load operating system is: C0000218 Registry File Failure. Registry cannot load Hive File, log, or Alt (Corrupt, Absent, or Not Writable)

What do you suppose can be done to de-glithch the os loading routine, so I can keep it out of the landfill.

Thank you, Tony H

Hi,

I factory restarted my computer and reinstalled Firefox. When I signed into my Firefox account, all my bookmarks showed up but none of my tabs were loaded. I figured out how to load my tabs up from my previous session but all my bookmarks then deleted. I tried to re-sync but none of the tabs showed up. When I try to restore my bookmarks from the manage bookmarks library, it does not appear. I do not have a backup file for my bookmarks.

I am running a dual monitor setup. My primary monitor's resolution is 3440x1440, and my secondary is 3840x2160.

The text on my Firefox toolbars and menus looks very clear on my secondary monitor (3840x2160), it looks as I would expect it to; however, on my primary monitor (3440x1440) it's smaller which makes it pixelated meaning it's much less clear. I've been using Firefox for about an hour and I'm already bugged enough to post here.

Due to the different resolutions I need to keep the layout.css.devPixelsPerPx in about:config to the default -1.0 so the windows scale as per my Windows 11 settings.

Until a few days ago, my Firefox would save all the tabs from the previous session. But now it does not, and I still have all the necessary settings enabled. I noticed that it will save the previous session IF I use the Firefox "EXIT" from the "File" menu. However if I use close the session using the upper right hand corner Windows close box (where the "X"), it does NOT save the tabs from the session. I also notice that when I close the Firefox window using the Windows close box, that Firefox (several) show still running under the Windows Task manager, but not when I use the "File:Exit". Running the current FIrefox version 127.0 (64-bit) under Windows 11.

Hello,

i am following instructions from here:

https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms#w_turn-address-autofill-on-or-off

but i don't see option to enable autofill on desktop. On mobile, autofill only shows USA ans Canada. Why Chrome allow me to use address autofill and Firefox not?

I am extremely frustrated with Firefox and it’s printing. This has been going on for quite some time. You’ve been playing around with what was a good and functional printer interface to one that is now a pice of junk! I have been using Mozilla since it was Netscape 2.0

I am running firefox Ver 115.3.1 esr 64 bit on a Dell Desktop running Win 7. In the past I go to a print preview and see how the print out would look on the page. I could also control, my printer functions, like color or black and white, and the quality of the printout.

Today my wife (not real computer savy) started printing several PDF files for compilation into a book/user help package. After she had printed out several articles and well over 20 pages she mentioned to me that the printer wasn’t printing correctly. I asked her what she ment. She showed me. She was printing double sided (to conserve paper). After she went to the printer and looked at the printout they were all wrong. The front side was fine, but the back side was upside down. So when she would put them in a binder, should could the 1st page fine, then flip the page, and you’d have to turn the binder over to read the 2nd page, then turn the binder around again to read the 3rd page.

This isn’t my idea of double sided. It would be fine if I was using a flip chart but not in a binder. So now I’m sitting on over 20 pages of scrap, not to mention how much ink I wasted at about $50/Black cartridge.

I sit down and try to see what she’d done. So I bring up a document, and want to print ONLY page 1 & 2 doublesided so I limit my waste of paper and ink. Sure enough it prints the backside upside down. So I change from flipping long side to flipping short side and try again. Same problem, 2nd page is upside down. I also notice that there is NO print preview, and I can no longer have access to “Printing Preferences” which allow me to change from black & white to color and vise versa, set the quality of the printout. All I can control is Black & White vs. Color, what pages I want to print and portrait & landscape.

I go over to my other desktop running Win 11 and Firefox V 119.0 (64 bit) and try printing double sided. It gives me the same options as Ver 115.3.1 esr 64 bit, AND it gives me a preview screen. So I select double sided printing and it prints the 2nd page upside down. UNSAT!

I’m in this fix because sometime in the past I did an update and you had changed the printer interface. I don’t know when it was changed, maybe before COVID. But it sure hasn’t helped me. So far I’m out over 20 pages of paper, don’t know how much printer ink, and over 3 hours in trying to figure out what’s giong on, then trying to get help, and then having you web sit drop the page I was working on so I lost this posting. Then I got smart and did it in my word processor. All in all a really frustrating day!!

Hope someone has some ideas.

JohnT jblair1948@cox.net