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Recently closed tabs and windows is disabled

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed win… (read more)

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed windows' options are disabled. They are grey, and I can't click them (see image). Also, the 'reopen closed tab' when you right-click one of the tabs is disabled (grey). I have tried to search everywhere why it can happen and found nothing. Any advice on how to enable this option? Thanks

Asked by nadavamd Duela egun bat

Last reply by cor-el Duela egun bat

error message Platform version 127.0.2 is not compatible with minVersion >=127.0.1 maxVersion <= 127.0.1

After auto update this error message came up and will not allow Firefox to open. Earlier in the day it had also updated ( not sure to what version) and was working fine. … (read more)

After auto update this error message came up and will not allow Firefox to open. Earlier in the day it had also updated ( not sure to what version) and was working fine. Laptop was then shut down and turned off for aprox. 1 hr. I then turned it back on and tried to open Firefox and it again asked to allow Firefox to make changes to my computer to which I clicked Yes. It then would not open and this error came up. error message Platform version 127.0.2 is not compatible with minVersion >=127.0.1 maxVersion <= 127.0.1

Asked by Louie Oster Duela egun bat

Last reply by TyDraniu Duela egun bat

"You've launched an older version of Firefox" Help! I can't get any of my data...

I installed a dev version of Firefox to test a plugin. Then I uninstalled the dev version, but now none of my profiles on the regular version work... Please help me, I … (read more)

I installed a dev version of Firefox to test a plugin.

Then I uninstalled the dev version, but now none of my profiles on the regular version work...

Please help me, I really need my old browser history and cookies.

When I try to use one of my old profiles, I get "You've launched an older version of Firefox" and it tells me to either Create New Profile or Exit.

I read online that people add "-allow-downgrade" to the Windows shortcut, but this does nothing for me.


Thanks you and please help!

Asked by tentacoolstuff Duela egun bat

Last reply by jscher2000 - Support Volunteer Duela egun bat

Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (read more)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art Duela astebete

Last reply by East Coast (Gregy) Duela egun bat

crash

why do i get a message that firefox has crashed. what has happened. i am not satified with firefox. it is very slow and sometimes crashes. but the main question is: wha… (read more)

why do i get a message that firefox has crashed. what has happened. i am not satified with firefox. it is very slow and sometimes crashes.

but the main question is: what can i do right now.

Asked by m-op Duela 2 egun

Last reply by Paul Duela egun bat

Firefox Screenshot Title Issue

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no r… (read more)

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no reason I can discern, it now saves any non-English screenshots with something like this "Screenshot 2024-06-23 a[...].png" instead of "Screenshot 2024-06-22 at 08-02-28 Politics Policy Polit[...].png" (usual for English text and what I used to get with all languages).

Which means I have to manually rename screenshots. Does anyone know how I can fix this because I am working on a project with lots of screenshots for topics from different languages?

Asked by AA Duela 6 egun

Last reply by cor-el Duela 2 egun

ALL Bookmarks unresponsive and dont work!?

I just noticed today that none of my various folders storing important bookmarks work anymore and they have all lost their own indiviual logos. Instead there are just glo… (read more)

I just noticed today that none of my various folders storing important bookmarks work anymore and they have all lost their own indiviual logos. Instead there are just globe logos!? This is very recent so i can only imagine so kind of update has done this?

Can i get these fixed?

Asked by Bradley Thomas Duela 2 egun

Last reply by cor-el Duela 2 egun

Menu bar "lost" after fresh install of Firefox

I recently suffered from the "127.0.1" not compatible error. Eventually I was persuaded to reinstall firefox from the Mozilla oficial site using Edge, despite having rese… (read more)

I recently suffered from the "127.0.1" not compatible error. Eventually I was persuaded to reinstall firefox from the Mozilla oficial site using Edge, despite having reservations about losing my passwords etc. which has happened before. Fortunately, the installation routine included an update option which preserved all of that. However, my menus bar (File ...... History, Bookmarks...) is missing and I cannot find any way to get it back. I rely upon it to restore previous sessions, because I routinely have the same 7 tabs open and want to be able to get them back after an update or laptop shutdown, and also use it to search history and find bookmarks that are not in the bookmarks bar. Any help welcome.

As an asside, my pet hate is updates to any application that remove, move, or hide a very useful feature without explanation or warning and claim to be to "improve the user experience". Take it from a long standing user, they don't. Quite the contrary.

Asked by Chris Duela 2 egun

Last reply by cor-el Duela 2 egun

unwanted shortcuts on "new tab" in firefox browser

how are shortcuts created on my "new tab" home page in firefox browser. I used to be able to create the shortcuts I wanted, not random shortcuts that I might have visited… (read more)

how are shortcuts created on my "new tab" home page in firefox browser. I used to be able to create the shortcuts I wanted, not random shortcuts that I might have visited once. Now shortcuts appear that I don't want. I know I can remove them by dismissing them but I should not get them in the first place. Please help.

Asked by mdsjsb Duela 3 egun

Last reply by cor-el Duela 3 egun

Need to know what is this update.exe

When im starting my computer, suddenly this program with old firefox logo auto starting on windows taskbar, i cant open(maximize) it....when i hover to that old firefox l… (read more)

When im starting my computer, suddenly this program with old firefox logo auto starting on windows taskbar, i cant open(maximize) it....when i hover to that old firefox logo, it just shows random text......

If i'm opening task manager, that program or something is in C:\Program Files (x86)\Common Files\AlphaPress under the name update.exe.....i alrd close that program, delete that, and running malwarebytes, but didnt find any threat.....If u can reassure me that it wasnt dangerous malware or anything....maybe some real firefox update?

Asked by strayerwolf Duela 3 egun

Last reply by jonzn4SUSE Duela 3 egun

Can't open G-mail account on Firefox

I have several g-mail accounts that I used to open on Firefox - until yesterday. Now I'm getting a silly message below: We've detected a problem with your cookie settin… (read more)

I have several g-mail accounts that I used to open on Firefox - until yesterday. Now I'm getting a silly message below:

We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more

I'm working on ASUS, on Windows 86bit. If I reboot my PC g-mail works again for a couple of hours. I have no problem accessing my g-mail accounts from Chrome.

Any help? Thank you all Marina

Asked by Marina Kimak Duela 4 egun

Last reply by jonzn4SUSE Duela 3 egun

Keep losing open sessions!

Often, when I go to history and try to restore session..it is greyed out. it occurs randomly, but It ALWAYS occurs after an update. This is so frustrating! It never happe… (read more)

Often, when I go to history and try to restore session..it is greyed out. it occurs randomly, but It ALWAYS occurs after an update. This is so frustrating! It never happened on Edge or Chrome, not once. I know it might seem Karen-like fuming about it, but when you have dozens of important tabs open and they don't restore you too will become a karen. I'm almost about to uninstall Firefox because of it

Asked by rsmirnoff Duela 4 egun

Last reply by jonzn4SUSE Duela 4 egun

No Video with supported format and MIME type found

I am trying to view uploaded videos in to my work portal and when I try to view the video this is the error message I receive. I am running WIndows 10 on my desktop. My … (read more)

I am trying to view uploaded videos in to my work portal and when I try to view the video this is the error message I receive. I am running WIndows 10 on my desktop. My Windows is up to date and I have cleared all cookies and still not working. Please help. Thank you

Asked by estertravels Duela 4 egun

Last reply by cor-el Duela 4 egun

deleting multiple copies of bookmarks

trying to restore previous settings i have accidentally created multiple copy's of bookmarks and folders. many have more than 10 copy's and i now have over 400 000 bookm… (read more)

trying to restore previous settings i have accidentally created multiple copy's of bookmarks and folders. many have more than 10 copy's and i now have over 400 000 bookmarks. is there any quick way to delete the copys of bookmarks?

Asked by robertpinner Duela 5 egun

Last reply by cor-el Duela 4 egun

In Firefox, after a reboot, how can I re-open my previous sessions?

In Firefox, after a reboot, how can I re-open my previous sessions? Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've … (read more)

In Firefox, after a reboot, how can I re-open my previous sessions?

Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've lost those previous sessions.

Usually I just open Firefox, and this opens one browser, and then all of my previous browser, and tabs reopen, but this time Firefox crashed, and its popup said it needed to restart, but it would re-open my previous browser and tabs, but it didn't.

After following the usual Firefox help guides, it still wouldn't re-open my previous sessions. Now if I ask it to open my previous sessions, it just opens the recent help guides, and not anything before the crash.

So is there a backup file of my missing sessions that I can roll back to?

Asked by macmac Duela astebete

Last reply by NoahSUMO Duela 4 egun

can't open Firefox - error message

I can't open Firefox browser. I get an error message, "Error: Platform version '127.0.1 is not compatible with minVersion > = 127.0 maxVersion < = 127.0" I can o… (read more)

I can't open Firefox browser. I get an error message, "Error: Platform version '127.0.1 is not compatible with minVersion > = 127.0 maxVersion < = 127.0"

I can only get Google Chrome.

Please advise

Asked by Marguerite Felts Duela 4 egun

Last reply by jscher2000 - Support Volunteer Duela 4 egun

Development: Very specific problem with getting the caret position in a contenteditable div

Hello, I'm a web developer. I'm using the Firefox Developer Edition and currently working on a project that requires caret manipulation. I have this function right here t… (read more)

Hello, I'm a web developer. I'm using the Firefox Developer Edition and currently working on a project that requires caret manipulation. I have this function right here that fetches the caret's client rect: ``` function getCaretRect(): DOMRect | null {

 const sel = window.getSelection()
 if (!sel || sel.rangeCount === 0) return null
 const range = sel.getRangeAt(0)
 const rects = range.getClientRects()
 if (rects.length === 0) return null
 return rects[0]

} ``` Here is where the issue arises. Suppose I have a contenteditable div with two line breaks (no new lines), and the second line is smaller than the first one. If the caret is positioned somewhere that is further than the end of the second line, and I press the down arrow key, then left, for some reason the caret rect I get has all values set to zero, like this: `{ x: 0, y: 0, width: 0, height: 0, top: 0, right: 0, bottom: 0, left: 0 }` I will add an image to explain further.

I don't have this issue on Chromium based browsers, but cross browser support is important for me.

There is one more issue to do with caret manipulation which is how contenteditable divs are handled. On a Chromium based browser, if I have a parent div that's contenteditable, then another div that's not contenteditable (contenteditable="false" explicitly), then two children divs which are both contenteditable (or more), I can navigate through the divs freely using the arrow keys and focus is managed better alongside event handlers. This is not present on Firefox, however.

If this is not the right place to ask for help then please guide me where is more suitable.

Asked by Rayane Benamre Duela 5 egun

Last reply by cor-el Duela 5 egun