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How do I reset Mozilla VPN?
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This article explains how to clear Mozilla VPN app data from your device.
This article explains how to clear Mozilla VPN app data from your device.
Contenido:
The VPN reset functionality is a feature that lets you clear all Mozilla VPN data and settings and returns it to the state it was when you first installed it.
==What is it for?==
A VPN reset can be used to troubleshoot your device when you’re experiencing instability or crashes with the application and other options fail.
==The Mozilla VPN reset deletes:==
Recent connections
Language app preferences
Enabled privacy features
Custom DNS preferences
Excluded apps
App notification preferences
{note '''Note:'''} Resetting Mozilla VPN will sign you out of your Mozilla account, so you will need to sign back in. Your account will not be deleted.{/note}
=How to reset Mozilla VPN=
To reset Mozilla VPN follow these steps.
#Open Mozilla VPN and sign in with your Mozilla account.
#On the bottom right side of your screen, select the Settings button.
#Select the '''Help''' option.
#;[[Image:VPN HELP BUTTON|width=350]]
#Go to the '''Reset VPN '''section of the menu.
#;[[Image:Reset VPN button|width=350]]
#Select the {button Reset VPN} button.
#;[[Image:Reset VPN click|width=350]]
#Confirm the reset by selecting the {button Reset and quit} button.
#;[[Image:Confirm VPN reset|width=350]]
#A loading screen will appear while clearing all settings and preferences.
#You will be signed out of your Mozilla VPN app and redirected to the sign in screen.
Congratulations! The VPN reset is done. You will need to sign back in to Mozilla VPN using your Mozilla account email and password.
=Related articles=
<!-- The UTM tag is only required for the en-US links. Localizers can use wiki links -->
*<!-- need to update and un-archive this article, or remove this link:-->[https://support.mozilla.org/en-US/kb/how-download-mozilla-vpn-your-desktop-or-mobile?utm_source=-vpn-related How to download Mozilla VPN on your desktop or mobile device]
'''Learn more:'''
*[https://support.mozilla.org/en-US/kb/how-do-i-update-mozilla-vpn?utm_source=-vpn-related How do I update Mozilla VPN?]
The VPN reset functionality is a feature that lets you clear all Mozilla VPN data and settings and returns it to the state it was when you first installed it.
=When should a reset be considered?=
A VPN reset can be used to troubleshoot your device when you’re experiencing instability or crashes with the application and other options fail.
=Mozilla VPN reset deletes following preferences=
*Recent connections
*Language app preferences
*Enabled privacy features
*Custom DNS preferences
*Excluded apps
*App notification preferences
{note}'''Note:''' Resetting Mozilla VPN will sign you out of your Mozilla account, you must sign back in to continue. Your account will not be deleted.{/note}
=How to reset Mozilla VPN=
To reset Mozilla VPN follow these steps:
#Open Mozilla VPN and sign in with your Mozilla account.
#On the bottom right side of your screen, select the ''Settings'' button.
#Select {menu Help}.
#;[[Image:VPN HELP BUTTON|width=350]]
#Select {menu Reset VPN}.
#;[[Image:Reset VPN button|width=350]]
#Click or tap the {button Reset VPN} button.
#;[[Image:Reset VPN click|width=350]]
#Confirm the reset by clicking or tapping the {button Reset and quit} button.
#;[[Image:Confirm VPN reset|width=350]]
#A loading screen will appear while all settings and preferences are cleared.
#You will be signed out of your Mozilla VPN app and redirected to the sign in screen.
Congratulations! The VPN reset is done. You will need to sign back in to Mozilla VPN using your Mozilla account email address and password.
=Related articles=
<!-- The UTM tag is only required for the en-US links. Localizers can use wiki links -->
*<!-- need to update and un-archive this article, or remove this link:-->[https://support.mozilla.org/en-US/kb/how-download-mozilla-vpn-your-desktop-or-mobile?utm_source=-vpn-related How to download Mozilla VPN on your desktop or mobile device]
'''Learn more'''
*[https://support.mozilla.org/en-US/kb/how-do-i-update-mozilla-vpn?utm_source=-vpn-related How do I update Mozilla VPN?]