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Outlook online not working

Outlook.office.com not refreshing automatically anymore and requires browser refresh to show new e-mails, etc... Works in Edge and Chrome just fine. Had this issue years … (read more)

Outlook.office.com not refreshing automatically anymore and requires browser refresh to show new e-mails, etc... Works in Edge and Chrome just fine. Had this issue years ago and issue self-resolved, so unsure what resolution was then.

Asked by jlillis 1 week ago

Last reply by jlillis 7 hours ago

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion &l… (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Asked by gworgan 9 hours ago

Background tabs triggering master password popups

I have a lot of tabs open, and I don't know which are responsible for the popups. Previously, I'd get 2-3 unexpected popups per day (that were not triggered by navigation… (read more)

I have a lot of tabs open, and I don't know which are responsible for the popups. Previously, I'd get 2-3 unexpected popups per day (that were not triggered by navigation in visible tabs), but since yesterday, every ~10min I'm getting 2 popups right after each other.

How do I find out what tab is triggering them?

Besides the annoyance, I find it worrying that firefox apparently "intends" to input login details into background tabs - if I had entered my master password previously, I wouldn't even notice that the password store had been accessed.

It would be really nice if the master password popup had a button to view the triggering tab (and perhaps highlight the fields that would have been filled after unlocking), but until that happens, I really need some way to locate the problematic tab(s)...

Asked by sh4dow 19 hours ago

Fire fox disappers

After the last 2 updates, firefox will have over 50 processes open (only 3 tabs). The task manager shows high usage (red). Then firefox just disappears (stops running, … (read more)

After the last 2 updates, firefox will have over 50 processes open (only 3 tabs). The task manager shows high usage (red). Then firefox just disappears (stops running, no errors). I have to restart firefox and then takes forever to reload the previously open tabs

Asked by lawrence.neely 1 day ago

My Last Pass toolbar icon disappeared from Firefox toolbar and I can't get it back

Hello, I have Firefox 128 installed on Window10 Pro v. 22H2 fully up to date. I have LastPass: Free Password Manager extension in my Firefox. Up until 2 days ago I had a… (read more)

Hello, I have Firefox 128 installed on Window10 Pro v. 22H2 fully up to date. I have LastPass: Free Password Manager extension in my Firefox.

Up until 2 days ago I had an icon on my toolbar for the LastPass extension that I could click after opening Firefox to login to LP. It has worked fine for years. It was that way when I shut down my computer that night. The next morning when I opened FF, that icon was gone. LP still shows in my Add-ons manager as Enabled. To the best of my knowledge, nothing on my comp updated in that time period.

I tried clicking the 'Extensions' button in the FF toolbar, but all it did was to open the "Recommendations" tab of my Add-ons manager. Previously, clicking the 'Extensions' button in my toolbar would show a menu of extensions including LP. I would get an option to show an LP icon in my toolbar. That worked as recently as a few weeks ago when I wiped my hard drive and did a fresh install of Windows.

I tried removing and reinstalling the exension. It made no change. Next I fully removed Firefox with the Remove Programs option in the Windows control panel, then removed all traces of FF in my Windows user profile. Then rebooted. Then DL'ed Firefox fresh from the FF site and re-installed it. Twice. No icon shows up, and the 'Extensions' button continues to do nothing but send me to the 'Recommendations' tab of the add-ons manager.

I had a few other extensions installed as well as LP at the time this problem arose. But when I re-installed Firefox, I only installed LP and tried to get its icon showing before installing any other extensions, just to be sure there was no conflict.

Can you offer any suggestions to help?

Thank you.

Asked by cousinjoe 4 days ago

Last reply by cousinjoe 1 day ago

"This page is slowing down Firefox" new problem with a frequently used site

This problem is NEW ... I've been using Firefox with Bible Gateway for literally YEARS, and this problem has begun in the last two days. I tried to follow the advice unde… (read more)

This problem is NEW ... I've been using Firefox with Bible Gateway for literally YEARS, and this problem has begun in the last two days. I tried to follow the advice under other occurrences of this problem to others, and couldn't ... I don't get into code that way!

All I know is that I can no longer simply open a tab, go to that site, and use it; once that error shows up, no navigation on the page is possible.

Idk whether this is a problem for Firefox, or for Bible Gateway. I've contacted them, too.

But ... what can I do?

Asked by thiessen1956 2 days ago

Last reply by thiessen1956 2 days ago

Search Box

1.)Firefox 128, pressing enter into an empty search box no longer loads the default search engine website? How to reset previous search engine settings? 2.) I also notice… (read more)

1.)Firefox 128, pressing enter into an empty search box no longer loads the default search engine website? How to reset previous search engine settings? 2.) I also noticed in firefox 128: I've noticed that you can no longer delete previous searches from the search field. Previously you could use the arrow keys to navigate, then press the shift or option key (varies by platform) in combination with Delete to remove old entries.

Asked by Damijan Bauman 3 days ago

Last reply by Damijan Bauman 2 days ago

Mozilla Firefox stops working time to time

Hi. What is the problem with my mozilla firefox? i have an updated version. From time to time, it just stops working. It might be when i open multiple tabs, or when i ope… (read more)

Hi. What is the problem with my mozilla firefox? i have an updated version. From time to time, it just stops working. It might be when i open multiple tabs, or when i open 1 tab. When it happens, it just stays on "loading" status, and shows blank screen, and the url im requesting does not open. But when i close mozilla, and start again, then it will work.

Asked by Juissi J 3 days ago

General issue with hyperlinks and completing boxes

I am increasingly finding that websites of all sorts load but I can't click on hyperlinks to other pages. Reloading the page or restarting doesn't help. I also can't ty… (read more)

I am increasingly finding that websites of all sorts load but I can't click on hyperlinks to other pages. Reloading the page or restarting doesn't help. I also can't type in boxes, which means I can't log in to a number of sites.

This problem does not occur in 'troubleshoot mode'.

In a linked problem, there is a webpage I use often which simply won't work properly - most of the content is absent. Again, if I use 'troubleshoot mode' it works fine.

Any ideas?

Thanks

Asked by harveybelovski 3 days ago

my passwords have all disappeared.

I took no action to refresh or change my Firefox settings before saved passwords disappeared. Bookmarks and history are intact. I checked the data in profiles and the onl… (read more)

I took no action to refresh or change my Firefox settings before saved passwords disappeared. Bookmarks and history are intact. I checked the data in profiles and the only json file listed is within profiles:default release. Within this, root directory shows logins.json1.corrupt five times for 18th July. There is a logins.backup file added on 19th July. Can I use this to restore my passwords?

Asked by charlotte_bishop 4 days ago

Html entity converted to unicode in firefox

We have used draft js editor in our project, there we replace the <div>&shy;</div> instead of <p><br></p>. Here the value is replaced bu… (read more)

We have used draft js editor in our project, there we replace the <div>&shy;</div> instead of <p><br></p>. Here the value is replaced but the &shy; is converted to \uad. This \uad is not rendering properly in Firefox. I saw this \uad in inspect edit. Team, Can you please help on this issue?

Please suggest some other solution for this issue.

Asked by Raghul Tlv 6 days ago

Firefox slowing system because a site is opening tabs that can only be seen in task manager

I use many tabs on various sites for business and recently went to a site that appears to keep opening tabs that can only be seen in Task Manager. I belive this has been … (read more)

I use many tabs on various sites for business and recently went to a site that appears to keep opening tabs that can only be seen in Task Manager. I belive this has been happening before as when closing Firefox and watching Task Manger there always seemed to be a lot more app lines than tabs open.

It happened again today with just a few tabs open so I was able to detect the real culprit. https://www.sharecast.com/

I have popups blocked in settings with a few exceptions ( does not include the site that I have found is causing issues) Example:

I had 15 tabs open. Opened a new tab for the above site. In no time at all Task Manger is showing 23 then jumped to 36.

the tab(s) can increase the firefox total memory used from .8GB to 2.6GB. CPU .7% to 70%+

I am sure this is not the only site doing this.

So my question: Is there a setting that will stop this happening whilst still using the site? Just tested using Edge and the same happens. Might just have to refrain from using the site. Thanks Peter

Asked by pbriscall 6 days ago

Subject: Issues with Axios Requests and Extended Timeouts in Firefox 128

Hi everyone, Since updating to Firefox 128, I've encountered problems with my Axios requests that have extended timeouts. These requests used to work perfectly fine in p… (read more)

Hi everyone,

Since updating to Firefox 128, I've encountered problems with my Axios requests that have extended timeouts. These requests used to work perfectly fine in previous versions of Firefox, but now they consistently fail sending status code = 0. I suspect there may have been some breaking changes in the latest update that could be affecting the way Axios handles timeouts.

Has anyone else experienced similar issues with Axios requests in Firefox 128? Are there any known breaking changes in this version that could be related to this problem? If so, is there a known solution or workaround to resolve this issue?

Thank you for your help!

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This should provide enough context for the community to understand your problem and provide relevant assistance.

Asked by Vismar Fernández Santana 6 days ago