Showing questions tagged: Show all questions

Thunderbird software update July 2024

I updated Thunderbird with software update on Friday July 19, 2024. When I open Thunderbird I get a 'blank' page saying "No Messages". Then mail is delivered as was nor… (read more)

I updated Thunderbird with software update on Friday July 19, 2024. When I open Thunderbird I get a 'blank' page saying "No Messages". Then mail is delivered as was normally done. When I try to delete unwanted messages the program seems to be working but doesn't delete highlighted message and doesn't open on the next message moved to. Also when trying to send a new message it times out, and I get an error message about SMTP. This is only since the new update was installed.

Asked by murray.arthur100 15 minutes ago

My firefox tabs keep crashing

I keep getting the error in the image and can't use my tabs at all . The search loads for 10-15 seconds and then I get the error. I have tried troubleshoot mode too … (read more)

I keep getting the error in the image and can't use my tabs at all . The search loads for 10-15 seconds and then I get the error. I have tried troubleshoot mode too !

Asked by Shivani Raheja 19 minutes ago

unable to get email from inbound.att.net

About 3 weeks ago, I stopped getting email from ATT in Thunderbird. I am able to go online to the ATT mail and see my email, so it is something with Thunderbird. I've l… (read more)

About 3 weeks ago, I stopped getting email from ATT in Thunderbird. I am able to go online to the ATT mail and see my email, so it is something with Thunderbird. I've looked online for other suggestions and have tried several. Between everything, I've really messed things up and not sure where to start now. Last thing I tried was to delete the certificate and now I can't seem to add a certificate. Not sure if I'm suppose to create a new one or if there is one on my computer.

This morning I found some steps on how to create one. It had me go to the End-to-End Encryption to generate a new one. I didn't see that option, so I created a new OpenPGP key (not sure why I thought that would help).

Maybe the best thing is to try and reinstall Thunderbird.

I'm open to any suggestions.

Thank you.

Asked by sjf7 6 days ago

Last reply by sjf7 1 hour ago

Email not syncing despte having correct settings and password.

Kia Ora Koutou from Aotearoa New Zealand. After several hours of sheer frustration, including reading a significant number of posts I am still without result. Thunderbi… (read more)

Kia Ora Koutou from Aotearoa New Zealand.

After several hours of sheer frustration, including reading a significant number of posts I am still without result.

Thunderbird keeps asking for my my password for both my SMTP and IMAP settings despite all of these being correct.

I have checked with my domain and email provider (mail.1stdomains.co.nz) and they inform me that it appears to be a thunderbird settings.

Checking the thunderbird settings they are correct including passwords, however, the mail client just refuses to download the mail providing a dialogue box with "login to account "<PRIVACY>" failed. Enter new password, Cancel, Retry.

Is there some way to fix this error?

Asked by Bryce Hamilton WFW 1 week ago

Last reply by Bryce Hamilton WFW 12 hours ago

no emails shown in inbox, read or unread, even though the count of emails, 3600+ shown on top

suddenly no emails shown in 'in box' and 'sent',,,,tho the count for each file shows how many are in each file. no emails download fro AOL either. Lawrence Boland ljbolan… (read more)

suddenly no emails shown in 'in box' and 'sent',,,,tho the count for each file shows how many are in each file. no emails download fro AOL either. Lawrence Boland ljboland@verizon.net

Asked by ljboland 13 hours ago

Hang at random times at random webpages.

As the title says, I got a problem with Android version of Firefox that sometimes on some webpages it just hangs and doesn't load the page at all. While it's hanging ther… (read more)

As the title says, I got a problem with Android version of Firefox that sometimes on some webpages it just hangs and doesn't load the page at all. While it's hanging there if i try to open extension settings it doesn't even load that, just opens blank page. Only way around it is to close tab and try again later. Sometimes i can just close tab and on next try it works, sometimes it just doesn't. I've had same issue with PC version of Firefox and it seems to be fixed after disabling HTTPS over DNS. On Android I've tried changing network.trr.mode to 5 but with no luck. Also ive tried disabling extensions and changing some options but whatever I do it just still keeps happening. Btw its a new install after years of not using Firefox, perhaps because of the same issue.

Asked by MandandM 2 days ago

Last reply by MandandM 13 hours ago

can send change password

bold textThis is for my dad he has 3 different accounts on his Thunderbird account his own my moms and a gmail account. it is a web based account through comcast/xfi… (read more)

bold textThis is for my dad he has 3 different accounts on his Thunderbird account his own my moms and a gmail account. it is a web based account through comcast/xfinity . he has it set up for pop3.. he is using 115 version. any way every time he would try to sign in to his account it would come up with my moms account he would put in the password he thought he had and it did not work. Had he was unable to send and receive from his own account. I had him go to Comcast/ Xfinity and change the password which he did and tried again to get into his Thunderbird account and it for the Primary password and he puts in waht he just changed in Comcast it did not /does not work. what can he do. He had gone away for a few days unplugged his computer but tht should not have changed any thing. thanks what can he do.

Asked by Mary 16 hours ago

My Last Pass toolbar icon disappeared from Firefox toolbar and I can't get it back

Hello, I have Firefox 128 installed on Window10 Pro v. 22H2 fully up to date. I have LastPass: Free Password Manager extension in my Firefox. Up until 2 days ago I had a… (read more)

Hello, I have Firefox 128 installed on Window10 Pro v. 22H2 fully up to date. I have LastPass: Free Password Manager extension in my Firefox.

Up until 2 days ago I had an icon on my toolbar for the LastPass extension that I could click after opening Firefox to login to LP. It has worked fine for years. It was that way when I shut down my computer that night. The next morning when I opened FF, that icon was gone. LP still shows in my Add-ons manager as Enabled. To the best of my knowledge, nothing on my comp updated in that time period.

I tried clicking the 'Extensions' button in the FF toolbar, but all it did was to open the "Recommendations" tab of my Add-ons manager. Previously, clicking the 'Extensions' button in my toolbar would show a menu of extensions including LP. I would get an option to show an LP icon in my toolbar. That worked as recently as a few weeks ago when I wiped my hard drive and did a fresh install of Windows.

I tried removing and reinstalling the exension. It made no change. Next I fully removed Firefox with the Remove Programs option in the Windows control panel, then removed all traces of FF in my Windows user profile. Then rebooted. Then DL'ed Firefox fresh from the FF site and re-installed it. Twice. No icon shows up, and the 'Extensions' button continues to do nothing but send me to the 'Recommendations' tab of the add-ons manager.

I had a few other extensions installed as well as LP at the time this problem arose. But when I re-installed Firefox, I only installed LP and tried to get its icon showing before installing any other extensions, just to be sure there was no conflict.

Can you offer any suggestions to help?

Thank you.

Asked by cousinjoe 18 hours ago

Firefox sometimes ignore language setting and set to device language

I'm using Firefox latest version 128.0, device language was set to Japanese but I set Firefox 's language to English (United Kingdom) or English US. However, if I press h… (read more)

I'm using Firefox latest version 128.0, device language was set to Japanese but I set Firefox 's language to English (United Kingdom) or English US. However, if I press home button (the Android button) to go back to home screen (the Android main home screen), or rotaing firefox window, firefox will ignore set language (english) and now set to follow device language (Japanese) however, if you go to menu -> settings, language (言語 gengo, language) it was checked to english uk. I dont know what happened?

Asked by nquocbao63 4 days ago

Last reply by nquocbao63 18 hours ago

not receiving emails from other gmail accounts

I have been fighting this for a while but I do not receive emails from people with gmail accounts. My email service is from gmx.com that I access from thunderbird. Sever… (read more)

I have been fighting this for a while but I do not receive emails from people with gmail accounts. My email service is from gmx.com that I access from thunderbird. Several months ago I suddenly stopped getting my wife's emails. She now texts me if she needs to send me something. Now the same problem with my daughter's gmail account. I have not received emails from some others that are probably also gmail accounts. I don't seem to have a problem getting emails from accounts other than gmail.

If I go to the gmx site, the emails are there but they are not being downloaded by thunderbird. Thunderbird does download all the other emails, just not the ones from gmail accounts. I have checked my message filters and there are no filters that reference gmail. How can I fix this?

Asked by sole11 18 hours ago

my passwords have all disappeared.

I took no action to refresh or change my Firefox settings before saved passwords disappeared. Bookmarks and history are intact. I checked the data in profiles and the onl… (read more)

I took no action to refresh or change my Firefox settings before saved passwords disappeared. Bookmarks and history are intact. I checked the data in profiles and the only json file listed is within profiles:default release. Within this, root directory shows logins.json1.corrupt five times for 18th July. There is a logins.backup file added on 19th July. Can I use this to restore my passwords?

Asked by charlotte_bishop 1 day ago

Grr latest update 128.0 is driving me nuts!

Since the last update I have TWO major problems, one on the PC version and one on the Android version. On the PC versiion I am unable to upload pics to my Blogger site. I… (read more)

Since the last update I have TWO major problems, one on the PC version and one on the Android version. On the PC versiion I am unable to upload pics to my Blogger site. If I switch to Edge it works fine so it is a Frefox problem. On Android I am forced to use Bing as a search engine even though I have designated Google as the default. Even if I manually choose Google the search results are diverted to Bing. Both issues are incredibly frustrating and, to be honest, I am on the verge of ditching Firefox altogether

Asked by Paul Towers 1 day ago

Two e-mail address's but cannot send email from main one.

Hello I have a ntlworld.com email as my main email, I recently added a second email address on gmail.com When I try to send an email on ntlworld I am unable, yet I can se… (read more)

Hello I have a ntlworld.com email as my main email, I recently added a second email address on gmail.com When I try to send an email on ntlworld I am unable, yet I can send emails on gmail. Before I added the gmail.com I had no problems sending emails on ntlworld.com I am able to recieve emails on both ntlworld and gmail.

sorry for the trouble but I am an anologue in a digital world.

Regards Pau Geary

Asked by p.geary1 1 day ago

Thunderbird stopped downloading IMAP emails, and won't send e-mails

I have been using thunderbird without any problems for many years, but recently it stopped downloading emails from my two (IMAP) accounts (different domains, but both usi… (read more)

I have been using thunderbird without any problems for many years, but recently it stopped downloading emails from my two (IMAP) accounts (different domains, but both using the same host server). And sending emails fails as well with the following message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) send.one.com timed out. Try again."

I can still access my emails through the web but since my entire office procedure is designed around Thunderbird, I'm keen to get this sorted.

One.com - my hosting service - say that there is nothing at their end causing the problem. So I guess its some setting in thunderbird somehow stopping communications with both the incoming server and the outgoing one. I have gone through the obvious steps - checked numerous times the server settings (including changing these to alternatives suggested by One.com tech support) - they are all as they should be. Also I stopped my antivirus for a few minutes, just in case it was that.

All of this happened without any obvious update or change to the Thunderbird version, or any action of mine that could possibly have changed any of the settings.

Any ideas? And if no positive suggestions, does Thunderbird have logs which might give me more information as to why the contact be me and the servers are failing?

Asked by Tim Addey 1 day ago