downloading latest version of Firefox

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox… (read more)

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox 78; update to..." Would love any help. Shan

Asked by jpgringo19 6 hours ago

Last reply by James 3 hours ago

Mac OS 12.7.5

Firefox will not run on my Apple Desktop any more. I have re-installed several times - still comes up "not responding" and I have to force quit. I am running OS 12.7.5 … (read more)

Firefox will not run on my Apple Desktop any more. I have re-installed several times - still comes up "not responding" and I have to force quit.

I am running OS 12.7.5

Asked by dr.sax 2 days ago

Last reply by jonzn4SUSE 1 day ago

broken profile.

I have used Thunderbird for years with automatic update. Got a Big yellow warning - something like: this is a test version, the profile must not work in esr version. I i… (read more)

I have used Thunderbird for years with automatic update. Got a Big yellow warning - something like: this is a test version, the profile must not work in esr version. I immediately stopped. Downloaded the esr version and started it. Thunderbird could now not read my profile an initiated install procedure. I saved the profile. Can I see in the profile which version of Thunderbird it can be used under ? You aught to give i clear warning in test versions when you change an user profile.

Asked by Verner 1 week ago

Last reply by James 1 day ago

Can not disable auto update on Firefox/Linux

Please advise how to disable automatic updates on Firefox running on Linux Kubuntu. Solutions posted on mozilla.org do not work because stated disable options are not av… (read more)

Please advise how to disable automatic updates on Firefox running on Linux Kubuntu. Solutions posted on mozilla.org do not work because stated disable options are not available(see screenshot). I have set app.auto.update to false in about:config but this does not disable updates. I have been repeatedly advised not to disable updates so I am aware of the so called risk. I am very tired of every update breaking a reliable browser and having to repair/fix/workaround each and every time. Please provide a viable solution.

Asked by martrw1 2 days ago

Last reply by James 1 day ago

Lost access to Firefox

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:… (read more)

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:

XUL Runner Error: Platform version '127.0.2 is not compatible with minVersion>=127.0.1 maxVersion<=127.0.1

My OS is Windows 10.

I would be most grateful for any advice on how to regain access to Firefox.

Asked by David 2 days ago

Last reply by cor-el 2 days ago

Installing TB 128

I am currently running TB on the Debian version of Linux Mint Cinnamon. Is there a written instruction for installing TB somewhere? Does this version install on top of t… (read more)

I am currently running TB on the Debian version of Linux Mint Cinnamon.

Is there a written instruction for installing TB somewhere? Does this version install on top of the old TB or entirely by itself? When done installing, do the menu selections appear where they should, or is placing them a separate job? JC

Asked by JC 2 days ago

Last reply by david 2 days ago

Thunderbird neu installiert auf neuem PC

Hallo, ich habe einen neuen PC mit neu Win 11. Da habe ich Thunderbird neu installiert. Alle meine Mails sind bei Web.de gespeichert. Durch die neue Installation sind all… (read more)

Hallo, ich habe einen neuen PC mit neu Win 11. Da habe ich Thunderbird neu installiert. Alle meine Mails sind bei Web.de gespeichert. Durch die neue Installation sind alle persönlich angelegten Ordner unter dem Ordner: "Lokale Ordner" verschwunden. Wo kann ich diese wiederfinden? Liebe Grüße Hans

Asked by hans_lembke 2 days ago

Last reply by david 2 days ago

Using Video Download Ultimate - cannot dwnld from: "https://yeahmovies.to/home" or "https://ww5.cmovies.co/movies/"

I use Using Video Download Ultimate add on in Firefox. It works great on most websites, but it will not connect and download from "https://yeahmovies.to/home" or "https… (read more)

I use Using Video Download Ultimate add on in Firefox. It works great on most websites, but it will not connect and download from "https://yeahmovies.to/home" or "https://ww5.cmovies.co/movies/". Will you rectify this, or teach a work around to me?

Many thanks. Roger Woods buckwoods@yahoo.com

Asked by buckwoods 5 months ago

Last reply by SkapsH 2 days ago

contacts

I use Google Calendar and contact functions and have done so for a long time so I have a large number of contacts set up already. Is it possible to import from Google int… (read more)

I use Google Calendar and contact functions and have done so for a long time so I have a large number of contacts set up already. Is it possible to import from Google into my new Thunderbird account?

Asked by jarutherford 3 days ago

Last reply by sfhowes 3 days ago

add-on import/exporttoolsng not compatibile with 128.0??

i just got a new laptop & installed the latest version of thunderbird mail on it but find the feature to select a bunch of emails & save them to pdf is missing ag… (read more)

i just got a new laptop & installed the latest version of thunderbird mail on it but find the feature to select a bunch of emails & save them to pdf is missing again, last year i got help from you with an .api file for the above (subject) & it worked perfect but i tried using it on this latest version 128.0 & it said it's not compatibile??? any solution??? thanks

Asked by Joan Lozier 3 days ago

Last reply by sfhowes 3 days ago

Can't Get Thunderfird to install

When going through the set up, I enter my email address (Xfinity) and my email password. I then get to this part where I have to sign into Comcast/Xfinity. Regardless of … (read more)

When going through the set up, I enter my email address (Xfinity) and my email password. I then get to this part where I have to sign into Comcast/Xfinity. Regardless of how many times I enter my username it will not take it and keeps circling back to the username entry. This is getting very frustrating.

Can you help me?

Asked by Ed Blake 3 days ago

Last reply by Toad-Hall 3 days ago