Showing questions tagged: Show all questions

Sync and save

When I try to sync and save from a firebox tab I get an error message that says it didn’t work and asks to reload. I try to reload and it doesn’t reload but keeps giving… (read more)

When I try to sync and save from a firebox tab I get an error message that says it didn’t work and asks to reload. I try to reload and it doesn’t reload but keeps giving me the same error. I am trying to sync to my iPhone 15. Please help and thank you

Asked by Peggy Janusz 10 hours ago

Sync out of date

Hi, I've got Sync on a laptop and phone. My phone will see all the current tabs on my desktop, but the desktop is out of date by about a week no matter how many times I … (read more)

Hi,

I've got Sync on a laptop and phone. My phone will see all the current tabs on my desktop, but the desktop is out of date by about a week no matter how many times I hit Sync Now.

I have signed out and signed in again on my laptop but this did nothing. I saved a new bookmark on my desktop to force a sync, nothing. I did the same on my phone, nothing. Short of signing out on my phone and possibly risk the one that DOES actually Sync, what else can I do?

My phone is an Android, my laptop is using Windows 11. My laptop has not reset recently.

Thank you.

Asked by Laura 23 hours ago

try to sync but code not work

sign in wants code. my google authenticator not giving correct code to sign in. only can sign in with google acct to post to ask a question. so need to suggest use a … (read more)

sign in wants code. my google authenticator not giving correct code to sign in. only can sign in with google acct to post to ask a question.

so need to suggest use a text as I am confused with phone google authenticator. like to turn off this step. so can sync. reinstall ff and old bookmarks show up.

Asked by greg b 2 days ago

Says my account is inactive

My account was fine all night and now I get an “inactive account” message when attempting to login. Emails hidden for privacy reasons Chuck Steiner … (read more)

My account was fine all night and now I get an “inactive account” message when attempting to login.

Emails hidden for privacy reasons

Chuck Steiner

Asked by CSIII 3 days ago

importing old ecrypted key4 and logins.json

Had to complete reset my PC after a bad hardware issue, everything completely wiped but I managed to get the older key4 and logins.json folders, unfortnately their encryp… (read more)

Had to complete reset my PC after a bad hardware issue, everything completely wiped but I managed to get the older key4 and logins.json folders, unfortnately their encrypted... Is there anyway to sync them back up? So I can import all the passwords back onto my profile.

Asked by robcooltikk 5 days ago

Bookmarks are being scrambled after a sync

Latest version of FF. Using Win11 on a modern desktop PC. This is the first time this ever happened; fortunately I keep an updated local copy of my bookmarks on my NAS. … (read more)

Latest version of FF. Using Win11 on a modern desktop PC. This is the first time this ever happened; fortunately I keep an updated local copy of my bookmarks on my NAS. Just started happening today. Both my W11 and W10 machines suffer the same malady. So it appears to be a FF issue.

I restore my corrupted bookmarks from my NAS, but as soon as my PC syncs, they are all corrupted again. It's like one of my bookmark folders absorbs all the bookmarks from sync as one long mixed up list.

Anyone else having this issue? If so, is Mozilla aware of the issue?

Asked by Clutch 5 days ago