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i can't click the upper icon on any websites

  • 4 replies
  • 28 have this problem
  • 7 views
  • Last reply by NewEDesigns

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I logged in to my Facebook account, unfortunately i can't click the upper icon on that page such as home, notifications, message, etc. The worst part is i cannot log out from Facebook webpage. Then, i try to surf other websites, same problems occur where i can't click the upper icon. Why is this happened? for your info, i am using company's desktop PC.

I logged in to my Facebook account, unfortunately i can't click the upper icon on that page such as home, notifications, message, etc. The worst part is i cannot log out from Facebook webpage. Then, i try to surf other websites, same problems occur where i can't click the upper icon. Why is this happened? for your info, i am using company's desktop PC.

Chosen solution

The Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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What happens when you try to click? Nothing?

Does the mouse pointer turn into a "hand" over the links/buttons? If not, a transparent element could be blocking access to the link. This can involve a number of steps to diagnose, so please advise if it seems relevant.

Does it make any difference whether you are using Zoom or have the page at its default size?

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Chosen Solution

The Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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it works!! thank you.. :)

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Yeeeaaaaa!!! It worked!!!