This article has the steps to resolve this annoying problem: [https://support.mozilla.com/en-US/kb/Websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16; .NET CLR 2.0.50727; ffco7) Gecko/20080702 Firefox/2.0.0.16

Something that you installed has changed your User-agent. *For general information about User-agent see: http://en.wikipedia.org/wiki/User_Agent Your User-agent shows as follows. You can click on "More system details..." to the right of your original question and scroll all the way to the bottom of that display to see it for yourself. That '''''"ffco7)"''''' looks like it does not belong.<br /> <br /> Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16; .NET CLR 2.0.50727; ffco7) Gecko/20080702 Firefox/2.0.0.16 Follow the instructions in this article to see if that corrects your problem: *https://support.mozilla.com/en-US/kb/Websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser <br /> -------------------------- <br /> '''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question. *Adobe Shockwave for Director Netscape plug-in, version 10.2 #'''''Check your plugin versions''''' on either of the following links': #*http://www.mozilla.com/en-US/plugincheck/ #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/ #*'''Note: plugin check page does not have information on all plugin versions''' #*There are plugin specific testing links available from this page: #**http://kb.mozillazine.org/Testing_plugins #'''Update Shockwave for Director''' #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player. #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it). #*When the download is complete, exit Firefox (File > Exit) #*locate and double-click in the installer you just downloaded, let the install complete. #*Restart Firefox and check your plugins again. #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox ------------------------------- You show multiple Java Console versions in your Extensions list. You need to remove those in the list below by following the instructions in this artile: http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions *Java Console 6.0.07 {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} *Java Console 6.0.10 {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} *Java Console 6.0.12 {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} *Java Console 6.0.13 {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} *Java Console 6.0.14 {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} *Java Console 6.0.15 {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} *Java Console 6.0.17 {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} *Java Console 6.0.19 {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} *Java Console 6.0.20 {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} *Java Console 6.0.21 {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} *Java Console 6.0.22 {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} *Java Console 6.0.23 {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} *Java Console 6.0.24 {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

Thank you very much for the quick response and alerting me to the other issues. I've taken the recommended steps and everything seems to be working properly. Thanks again!

You are welcome.