Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open Firefox the check plugin page automatically opens. How do I turn this off?

more options

Today when I started up Firefox an additional tab opened directing me to the plugin update page. I do not want this tab to always open when I start Firefox. How do I disable it?

Today when I started up Firefox an additional tab opened directing me to the plugin update page. I do not want this tab to always open when I start Firefox. How do I disable it?

All Replies (4)

more options

Modified by mikeclark

more options

Type about:config in the URL bar and hit Enter.
If you see the warning, you can confirm that you want to access that page.

Pref = plugins.update.notifyUser if it shows as True, double-click that pref to toggle it to False

If that pref was already set to False, try disabling the QuickTime Plugin and then restart Firefox, to see if that is the culprit.

Modified by the-edmeister

more options

I uninstalled Viewpoint Media Player (and the AOL IM client "AIM", since apparently that's what forced Viewpoint Media Player on to my system.)

Viewpoint Media Player is responsible for the plugin called "MetaStream 3 Plugin r4", and I believe this plugin is triggering Firefox to open the plugincheck page. It is not enough to disable the plugin, it must be uninstalled.

For me, after uninstalling Viewpoint Media Player, the "plugincheck always opening" problem then went away.

Modified by mikeclark

more options

Mike that only eradicates the problem for someone with that plug-in problem. Others are getting the page for different plug-ins. ;)