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I think I, by mistake, hit never alow when firefox was trying to load someting,now firefox will not install. what can I do?

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  • Last reply by cor-el

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Firefox needs to update. When I try to install the bar just keeps going and going for hours. I think a plug in or something that I did not recognize wanted access and for the first time I hit never allow. I have tried to disable my McAfee firewall and that did not help. Is there anything that I can do at this time to install update?

Firefox needs to update. When I try to install the bar just keeps going and going for hours. I think a plug in or something that I did not recognize wanted access and for the first time I hit never allow. I have tried to disable my McAfee firewall and that did not help. Is there anything that I can do at this time to install update?

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If you have problems with updating then best is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Do not remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.