Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

While in AKO, I can't open certain e-mails ERROR: blockedhttps?

more options

While in my AKO e-mail, I can't open certain links because I get an error that says blockedhttps. This has been going on for at least a year. Help. Very frustrating. I've asked other AKO user and they experience the same thing.

While in my AKO e-mail, I can't open certain links because I get an error that says blockedhttps. This has been going on for at least a year. Help. Very frustrating. I've asked other AKO user and they experience the same thing.

All Replies (4)

more options

If you float your mouse over the link and glance down at the status bar, does it show the word blocked run in with the URL like blockedhttp:// or blockedhttps:// (followed by the destination)?

I'm guessing that there's a script that is supposed to "unblock" the URLs and the script doesn't work correctly on Firefox. That's just speculation because I don't have an account so I can't test.

As a possible workaround, right-click the link and choose Copy Link Location. Press Ctrl+t to open a new tab, then press Cltr+v to paste the link into the location bar where you can edit it before pressing Enter to load the link. That's a hassle, but I'm reluctant to suggest hacking the page... don't want to get anyone in trouble.

Modified by jscher2000 - Support Volunteer

more options
more options

This also happens in Microsoft Outlook and Express... Is this block in Firefox or my computer?? How can I fish for it? I have an Insperon 6000 and 17r. Can it be a Dell issue? I really want to stop this problem??

Thanks, Arlene

more options

I found out how to fix this hover over link and right click, copy link, paste in new tab, then remove "blocked" from the address bar.