Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to sync firefox Android with Desktop due to missing Sync Menu Item

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Paul

more options

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

I am using the current version of fire fox and am using the same smail on both devices.

I tried using using the QR scanner from the dialogue box in the firefox keyboard, however that only brings up a "Did you use the system camera? You must pair from within the Firefox app." display.

The option is still missing from the menu.

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found. I am using the current version of fire fox and am using the same smail on both devices. I tried using using the QR scanner from the dialogue box in the firefox keyboard, however that only brings up a "Did you use the system camera? You must pair from within the Firefox app." display. The option is still missing from the menu.

All Replies (3)

more options

Hi

If you open the Firefox for Android menu from the home screen, do you see your name or email address listed in the menu options?

Helpful?

more options

The issue was resolved; the problem was not the browser but my impatience. Thank you for responding regardless and sorry for wasting your time.

Helpful?

more options

No problem, glad to hear it is okay.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.