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Firefox 36.0.1 on both Mac and PC, but won't sync

  • 1 reply
  • 2 have this problem
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  • Last reply by guigs

superman75
superman75
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I have Firefox 36.0.1 on both my Mac and PC, but they won't sync. I unlinked both and restarted a few times, and now they're both logged in, but won't sync. Please help.

I have Firefox 36.0.1 on both my Mac and PC, but they won't sync. I unlinked both and restarted a few times, and now they're both logged in, but won't sync. Please help.

All Replies (1)

guigs
guigs
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Superman are these on the same computer or the same profile? Please rename the device in the sync profile.

If not, in order to further investigate:

  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.

Thank you.