History of Fix common audio and video issues Category: Troubleshooting Revision history for: English Show Helpfulness Votes Chart Compare Selected Revisions Revision Status S Editor R Comment Sep 25, 2022, 12:18:52 AM Current M Marcelo Ghelman for win10,win11 Volume Mixer image Sep 10, 2022, 7:59:15 AM Approved M Mozinet Image of the mixer updated, Flashblock which no longer exists replaced, and a few corrections Sep 6, 2022, 8:31:35 PM Approved AliceWyman updated link to renamed article Aug 21, 2022, 10:12:26 PM Approved M AliceWyman {for win} separate section, "...Media Feature Pack for N versions of Windows" Aug 21, 2022, 2:13:06 PM Approved M AliceWyman {for win} Volume Mixer (reworded) Aug 21, 2022, 1:50:03 PM Approved M AliceWyman Volume Mixer is for win; added KB link Aug 9, 2022, 5:02:33 AM Approved M Marcelo Ghelman Volume Mixer / Reload the website May 23, 2022, 8:16:59 PM Unreviewed AliceWyman Added "Related links" article May 23, 2022, 12:40:34 PM Unreviewed AliceWyman Intro: Removed MixedContent template; added "Related links" at the bottom Jul 11, 2021, 6:13:14 AM Approved M AliceWyman updated example for (Advanced) hosts file section Jul 3, 2021, 9:53:05 AM Approved AliceWyman DRM: If have -> If you have Jun 30, 2021, 10:21:40 PM Approved M AliceWyman DRM: added other services, notes for mac and linux Jun 30, 2021, 10:03:12 AM Approved M AliceWyman added section on DRM-controlled video - see https://support.mozilla.org/en-US/questions/1342396 Jun 25, 2021, 4:36:16 PM Approved AliceWyman removed keywords, pre-fx78 content Apr 13, 2021, 3:39:57 AM Approved M AliceWyman Removed Flash Plugin, Plugin Container sections Nov 16, 2020, 5:48:16 AM Approved M AliceWyman fixed template name Nov 16, 2020, 5:26:50 AM Approved M Angela Lazar Replace warning with template Nov 14, 2020, 10:35:53 PM Approved M AliceWyman Flash Plugin for not fx85; {warning} Adobe Flash EOL Dec 7, 2019, 6:55:47 AM Approved M AliceWyman Fx71 now supports MP3 per release notes Jun 16, 2019, 8:08:44 PM Approved M AliceWyman "Activate Adobe Flash" is now "Run Adobe Flash" Jun 16, 2019, 7:43:54 PM Approved M AliceWyman {for fx66} media autoplay. Flash: removed Always Activate (to be removed in bug 1519434) Apr 5, 2019, 12:35:55 AM Approved M AliceWyman added info on History setting, resetting preferences (see discussion) Apr 5, 2019, 12:10:25 AM Unreviewed AliceWyman purged pre-fx60 and outdated PLugins content, other edits Mar 25, 2018, 3:10:05 AM Approved M AliceWyman Check some Firefox settings: (Cookies) updated for fx60 Mar 19, 2018, 4:35:33 AM Approved M AliceWyman Linked to new article "No sound in Firefox 59 on Linux in some configurations" for =fx58,=fx59; removed unneeded Plugins info for fx53+ Sep 28, 2017, 9:29:06 AM Approved M AliceWyman edits to last revision Sep 28, 2017, 9:16:12 AM Approved M AliceWyman Check some Firefox settings: updated for fx56 Jul 20, 2017, 9:03:13 AM Approved M AliceWyman removed reference to Plugin Check page. See https://support.mozilla.org/forums/knowledge-base-articles/712532 May 25, 2017, 8:59:39 PM Approved M AliceWyman Plugins: Win64-bit note is {for not fx52} May 25, 2017, 8:52:31 PM Approved M AliceWyman PulseAudio {for fx52, linux}; updated link to https://www.freedesktop.org/wiki/Software/PulseAudio/ based on Lithium's article Dec 15, 2016, 8:43:59 PM Approved AliceWyman expiry date changed to 01-24-2017 (need to set PulseAudio section {for fx52} when Fx 52 goes into beta - see discussion) Oct 20, 2016, 12:46:35 AM Approved M AliceWyman YouTube HTML5 Video Player issues: section removed (see discussion) Oct 16, 2016, 8:58:55 PM Approved M AliceWyman YouTube HTML5 Video Player issues: replaced add-on suggestion (see discussion) Oct 16, 2016, 7:02:16 AM Unreviewed kentuckyfriedtakahe Remove recommendation for people to try Flash on YouTube Oct 12, 2016, 11:13:34 PM Approved M AliceWyman PluginSupportEOL template added (bug 1269807) and other edits Oct 4, 2016, 12:07:19 AM Approved M AliceWyman fixed warning for Windows 64-bit Firefox to add Silverlight for Fx43+ Sep 22, 2016, 11:55:54 PM Approved M Chris Ilias PulseAudio: changed heading, put symptom before explanation, removed unneeded words, and set expiry date to 11/08/2016 Sep 21, 2016, 8:49:24 AM Approved M Gerald Squelart Draft for PulseAudio req on FF52/Linux, see bug 1247056 Oct 21, 2015, 6:58:16 AM Approved M AliceWyman added warning for win64-bit Firefox, removed outdated content Oct 21, 2015, 6:25:36 AM Approved M AliceWyman updated YouTube section for win10, edit to new HTML5 section based on pending revision Oct 21, 2015, 6:03:46 AM Unreviewed kentuckyfriedtakahe Added updated information about HTML5 video Jul 2, 2015, 8:44:00 PM Approved M AliceWyman edited search summary and keywords Jul 2, 2015, 8:22:02 PM Approved M AliceWyman YouTube HTML5 Video Player issues: {for fx37,win7,win8} Jul 2, 2015, 5:14:02 AM Approved M AliceWyman {for win7,win8} "YouTube HTML5 Video Player issues" Jul 2, 2015, 4:17:18 AM Unreviewed AliceWyman added "YouTube HTML5 Video Player issues" - see discussion Feb 5, 2015, 10:01:40 PM Approved M AliceWyman WMP plugin: removed mention of Internet Explorer, midi/mp3 Feb 5, 2015, 9:55:46 PM Approved M AliceWyman Flash plugin: removed mention of YouTube.com, which may use HTML5 for video Jan 17, 2015, 3:45:44 AM Approved M AliceWyman removed link to outdated "Flash 11.3 doesn't load video in Firefox" article Dec 30, 2014, 4:39:10 PM Approved M Tonnes required -> needed Dec 18, 2014, 9:25:00 PM Approved M AliceWyman Added section on enabling or activating plugins, updates to last revision for fx35 - see discussion Dec 18, 2014, 5:38:45 AM Approved M Joni updated for fx35 Oct 3, 2014, 2:37:43 AM Approved ideato removed "Share this article" link Jul 12, 2013, 1:37:33 AM Approved M Michael Verdi added mixed content note Jul 1, 2013, 11:23:24 PM Approved M scoobidiver New way of disabling plugins in Fx 23 (bug 549697), removed JavaScript setting (bug 851702), fixed nits Oct 9, 2012, 9:01:14 PM Approved AliceWyman updated link: How to clear the Firefox cache Oct 8, 2012, 8:21:55 PM Approved M scoobidiver Mac OS X 10.5 up to fx16 Oct 1, 2012, 11:12:45 PM Approved scoobidiver reworded first section, example of ad-blockling sw, changed keywords Aug 4, 2012, 2:06:58 AM Unreviewed scoobidiver fixed links, added keywords, drop support for fx35 Jun 29, 2012, 3:44:33 AM Approved M Michael Verdi New 160 character search summary Jun 21, 2012, 7:36:41 PM Approved M Swarnava Sengupta added the Share this article template Jun 12, 2012, 5:37:48 AM Approved M Michael Verdi Added fx13 only troubleshooting section for breaking Flash 11.3 issue Feb 24, 2012, 7:24:42 AM Approved M Michael Verdi changed links to shockwave and realplayer to point to their websites Sep 20, 2011, 8:47:22 PM Approved M scoobidiver Allow Plugin Container, ad-blocking in Interfering Extensions section, sub-sections in Other solutions section, removed T:amo Sep 15, 2011, 2:19:19 AM Unreviewed scoobidiver reworded intro, PFS is OK, reordered plugins (see http://www.statowl.com/plugin_overview.php), dedicated section to update plugins, clear cache first (easiest) Apr 4, 2011, 8:23:13 AM Approved M AliceWyman added section on disabling extensions Mar 22, 2011, 11:22:56 PM Unreviewed AliceWyman mentioned OGG and WebM see https://support.mozilla.com/en-US/forums/knowledge-base-articles/705074 (still need more updates) Mar 17, 2011, 11:52:22 PM Approved M AliceWyman Other solutions: Verify that JavaScript is enabled, reordered Mar 8, 2011, 11:29:23 AM Approved M AliceWyman added pluginCheck template Feb 28, 2011, 9:01:08 PM Approved M AliceWyman more edits - see https://support.mozilla.com/forums/knowledge-base-articles/705074 Feb 24, 2011, 10:30:47 PM Reviewed AliceWyman edits to last revision Feb 24, 2011, 10:15:39 PM Reviewed scoobidiver add the PFS section for Windows, renamed sections, added links Feb 24, 2011, 6:42:23 AM Reviewed scoobidiver renamed and rewritten plugin disabling section, shorter description of VLC, added cache clearing Feb 23, 2011, 1:10:51 AM Reviewed AliceWyman added more information, including a "Disabling plugins" sub-section Feb 22, 2011, 11:12:21 PM Reviewed scoobidiver added VLC section, little cleanup with plugin article links, configured QuickTime media only on Windows XP and below, added TOC, summary, keywords Jun 6, 2009, 4:11:00 PM Unreviewed Chris Ilias applies to 3.5 Compare Selected Revisions You are about to mark this revision as Ready for Localization. Are you sure you wish to proceed? Submit Cancel Document contributors AliceWyman Chris Ilias Tonnes Michael Verdi scoobidiver Swarnava Sengupta ideato Mozinet Joni Marcelo Ghelman kentuckyfriedtakahe Gerald Squelart Angela Lazar