Thunderbird Community Forum

Since the most recent upgrade automatically pushed to my Ubuntu-like release of Linux, the menu bar of message composition is effectively invisible. If I hover over the bar I can faintly see the selections as white-on-pale-grey. I have not found where in settings to revert whatever was changed. It makes it hard to Send my messages!

Thunderbird did an automatic update late today and since then have been unable to send emails. Incoming emails appear to be working.

I am using a Gmail IMAP account

The error message is - " Login to server smtp.gmail.com with username stevematulick@gmail.com failed. "

When I then select cancel then get a further Error message -

"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.gmail.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. "

I get the following problem on two of my gmail accounts but other gmail acounts are somewhat working and I cannot send any emails. This started 08/08/2024 late evening UK. stat command did not succeed. error getting message number and sizes.mail server pop.gmail.com responded:[SYS/TEMP] Temporary system problem. please try again later.

I followed a prompt to compact the data in my Thunderbird email folders. After I did so, I found that the content of all the emails I sent after 4-16-22 was missing. The list of the sent emails was still there but the message box was blank for all those emails. I know who an email was sent to but not what was in the email. This was on my laptop. Surprisingly, these emails did not disappear from Thunderbird on my desktop computer. How can I recapture the sent emails in my laptop?

I've already submitted this question many time since many month, no answer apart an incorrect-one,

this problem happened after update to 115 version,

See the attachment

Thanks

giuseppe

Questions re Email Inbox and Reply window:

1) I can't find a list here showing the Inbox icons and what they mean, specifically this one. I can't delete it, nor do I see anything in the inbox list of column indicators that it might be. I'd like to know what it's for and if/how it can be removed.

2) I want to have more space for the message pane; the only way to do this is to have a smaller font size for the email List pane. I don't see where I can change this. Is it possible to decrease this font size? I've tried but haven't t been able to locate info on this website.)

3) Reply font: I keep changing it to my Preference, but it keeps going back to a default.

Also, find it annoying that I can't select a specific font SIZE. I've never seen a Windows desktop software of ANY kind, not just email, which doesn't give have choice of font size as well as the font itself. Is there a suggestion area on this website?

Thanks.

I'm on Thunderbird Nebula 128.1.0esr 64-bit. I use IMAP and I have multiple accounts in my Thunderbird configuration. I have Google Workspace for our business which I can received and read email by IMAP, but I cannot send. I also have a personal Gmail account and that can send and receive.

Yesterday Google experienced a global outage and as best I can tell it has somehow screwed up the OAuth2 Session / Tokens for some Thunderbird clients. Over on Reddit there are other users reporting the issue and it appears to be a bigger issue on Workspace accounts. It does not affect the entire Workspace domain. In our business, I have other users who are on Thunderbird and can still send/receive email on the same Workspace hosted domain that I am having issues with.

I have gone into Settings > Privacy & Security > Saved Passwords and removed the entries for the account that I'm having problems with. That did cause Thunderbird to spawn the browser window to Google to carry through with OAuth2 token approval. That got me back into receiving email, but I still can't send via SMTP.

When trying to send I get the following dialog, but clicking Enter New Password just does nothing and the Dialog just reloads again. I attempted to add a new SMTP Server in Thunderbird, but that never prompts a new OAuth2 dialog for that new server and same Dialog box appears.

I'm getting a message the following message each time I try to send an email:

"Sending of the message Failed.

Unable to authenticate to Outgoing server (SMTP) smtp.googlemail.com. Please check the password and verify the "Authentication method" in Account Settings | Outgoing server (SMTP)'.

Under SMTP Server I see the following: Description:Google Mail Server Name: smtp.googlemail.com Port: 465 Connection security: SSL/TLS Authentication method: OAuth2

How can I get my outgoing email working again? It worked yesterday. Thanks, Carla

I have 4 gmail accounts with Thunderbird. A couple of days ago, my granny account started getting the attached message. It's the only gmail account that gets this. All of the settings are exactly the same for all accounts. I tried sending a test text from one of my other accounts - twice. They finally came in about 10 minutes later, so apparently messages CAN get to the account eventually. However, when I try to get all messages - or even just for this account - I get the attached message. This has been going on for at least 2 days. I can sign in just fine to this account if I sign in through my computer and go to the account online. Also, if I try to SEND an email from this account through Thunderbird, I get the message that the login failed and to enter a new password. When I click to enter a new password, the email goes through without any further action by me. I get the same message when hitting reply to the test message that finally was delivered. I'm at my wits end! Please help!! Thank you!!!

On 31 July, a day before the Thunderbird update from V115 to V128, the emails in my inbox no longer had reply or forward options and were addressed as coming from me as well as to me.

A yellow message at the bottom of each email read: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Marcus Relton <my email address>"

My email provider thinks Thunderbird mistakenly believes these emails to be drafts. I have added on FolderFlags, which now has a V128 version since I first experienced this problem last week.

I am supposed to be able to right-click the inbox, go down the drop-down menu to properties then see another dialogue box but this isn't appearing.

I can only reply to or forward emails by right-clicking in the message in the inbox and I can't click on links in the email. I have to open the link then cut and paste them.

Mail.coop, here in the UK is trying to find a solution, having hoped FolderFlags would work, but if anyone has any suggestions, please share.

I saw someone had a similar problem with their drafts folder in April but the suggested fix didn't solve it.

Thanks,

Marcus

Tried several times to add a new contact to my address book. When I click on the Save button it briefly enlarges but that's it. The new contact is not saved.

I tried closing and reopening TB and it still won't save the new contact.

Would appreciate help with this. Hoping it's not technically complicated, as I'm not an expert at this.

Thanks, Marc

TB has been working well for a long time - but it seems since updating to v128.1.0esr I can no longer send emails from my Gmail accounts. I can send emails with my Yahoo email account however. So the issue is specific to Gmail. Incoming mail works - only sending emails is the issue (SMTP).

I've attached files of the outgoing warning messages and TB SMTP settings. FYI - I have three Gmail accounts and one Yahoo account. When I press the "Enter New Password" button in the "Login to account Gmail Account failed" dialog box, nothing happens - the screen quickly blinks.

What's interesting, is the failed email is saved in the Drafts folder with Gmail online. In other words, if I login to Gmail via a web browser, the message is saved in the Drafts folder and I can send it from the web browser Gmail account - but not from TB. Any help would be appreciated. I did make $$ Donation to TB awhile back.

I'm considering changing the location of my HOME calendar. I went to Home Thunderbird Calendar "Changing calendar preferences" in Mozilla support and looked at "Location". It said "Location: This is the location of your calendar. Do not edit this unless you know what you are doing."

I have not had much success in getting more detail. What do I need to know to be sure I know what I am doing.

cwc

I quit all and shut down my computer on 30 July 2024. On returning, ( 9 August 2024) and re-opening everything, I cannot get any emails newer than when I shutdown the system. Am I doing something wrong?

    -  Matt

Every time I restart Thunderbird it looses my tab settings, I use many open tabs one for each email accounts inbox and then a few more, after a restart, I am force to close all except the first and the calendar and chats which are fine, and then manually open them all again, this needs fixing

128.0.1esr and 128.1.0esr (64-bit) do not seem to compact folders or delete trash consistently. I delete trash and then compact folders and sometimes a little while later the trash folder comes back with the messages I deleted previously. I now seem to never get any thing on the bottom of the screen that says it compacted and how much was saved as pervious version did. Am I the only one with this issue? Thanks

Dear MZLA,

I donated to MZLA, looking forward to an "improved" Thunderbird. I am very frustrated by the result.

Downloaded and started new Thunderbird, and I have several questions:

This is a serious inquiry; I am desperate for information & help.

1. What happened to my address book? How can I get it back? A hundred or more addresses just disappeared.

2. What happened to all of my saved messages? How can I get them back? I used to have a neatly organized file of saved messages. If I was still using Tbird for my business, I would be looking for a lawyer. As it is, I am simply looking for something as useful as the old Tbird.

3. How can I save a message to a specific category or off line file? I used to have several hundred categorized files in my data base for saved messages.

4. Why does my effort to use a help request not respond to my mouse clicks? It seems to always want more donations.

5. Can I go back to the old version? It was easier to use and more straightforward.

6. What am I missing in this "new and improved" version? Is there another email application that would give me the nice features of the old Thunderbird?

7. Can I revert back to the old Tbird and recover the extensive lost addresses and saved messages?

8. If I decide the "new and improved" Tbird will not provide the features the old one did, how can I get a refund of my contribution?

Your early response will be appreciated.

Jon Wilson,

How do I delete multiple emails? I keep getting emails that say that I am at 95%. The only way I have figured out how to delete emails is one at a time! That will take a long time. I have tried clicking and selecting and that is not working! HELP!

Why does TB 115.14.0.. 32bit on Win7 occasionally not download an email that I can see and read when using the web site email program? (Currently.com AT&T on Yahoo)