Firefox Community Forum

I try to login to My Virgin Media. Enter my email address - OK. Virgin checks and then asks for password. Enter password, chek it is correct and press sign in. Absolutley NOTHING HAPPENS. O Google Chrome this dadta logs me in immediately. HELP

What does the following error message mean and how can the problem be corrected?

XUL Runner Error platform version '129.01' is not compatible with minVersion>=129.0 maxVersion<=129.0

Thank you.

Nora Jones

2 DAYS AGO I got an XUL error notice in my UP TO DATE Firefox. Tried turning on or off at times hours apart no use.

Getting by with other browsers in the meantime. But today At about 1:40 PM CDLST 15 August 2024

my computer locked up completely. Several dialog boxes stacked up and mouse and keyboard were ineffective it gave a virus name which I did not write down and a purported Microsoft number to call but I ignored it. Turned off my computer turned on and ran scan with Malwarebytes software NO INDICATION OF INCIDENT

The help page advice for XUL does not have the assurance NOTED AT BOTTOM.

IS THE FOLLOWING TRUE FOR ALL REMEDIES INVOLVING UNINSTALLING AND REINSTALLING FIREFOX? INCLUDING XUL ERRORS?

ASSURANCE The solution is to remove the Firefox program and then reinstall Firefox. (This will not remove your passwords, bookmarks or other user data and settings which are stored in a separate profiles folder.)

Lately I have been having low memory warnings, but still have some things I can dump to make room.

I came here to open a subject that I will address later, but the situation I just encountered here may be related in some way.

I clicked "Ask a Question" here, after which and the page opened to this.

https://i.postimg.cc/x8Tz35zd/FIREFOX-UPLOAD-2024-08-15-at-11-37-09-Get-Support-Mozilla-Support.png

I did not upload the two "uploaded" images you see at the bottom to this thread. They were actually used in my previous post, but immediately upon opening this post, they were already there.

I cleared cache and cookies, relaunched, but they still remain.

BTW. wasn't there a "Preview Post" option here before? Not now, at least for me.

EDIT: Now, after I just posted, the "Preview" button is there. But why, if there is no reply to preview? It's still not here in "edit" mode.

https://i.postimg.cc/6pmxWp0b/preview.png

I started this thread because I believe it may be related to these problems/failures I'm having with exporting /importing Bookmarks, uploading images (on this site and elsewhere), which has also on occasion led to crashing my pc. Images from my previous thread auto-uploaded to this thread. I felt it might be better to separate the conversations until we get motre info.

Thru trial and error, it seems all these symptoms I will describe seem to be linked to my sessionstore.jsonlz4 file.

About six months ago I was having major problems with Firefox, navigation issues, broken toolbar buttons, blank toolbar button spots. I first tried to revert to a good working backup profile, which was fine until I did the file transfers from the problem profile to the backup, after which all the symptoms resurfaced in the backup profile. . I do what I always do by transferring certain files, but only those that make the transition without creating problems/conflicts; sessionstore.jsonlz4; places, cookies, etc.

I eventually chose to build a fresh profile, but the same problems occurred after the file transfer. Thru trial and error, I discovered that sessionstore.jsonlz4 was the root of the problems. I eventually went back and used the sessionstore.jsonlz4 from the backup file, but it was a real ordeal getting my session back up to date.

A couple weeks ago I started having problem here uploading images. I would select the file, but nothing would happen, and I was getting all these strange side effects.

But a few days later, Once again, I swapped out the profiles, these sorts of things started happening is what started happening when I tired to export/import bookmarks

link text

If I move the cursor over the top of the screen, a bit more appears

link text

I'm writing in the backup profile now, because trying to upload from here or from Postimage, generates only these,

link text

or various distortions, i.e., but no ability to go any further in the process

link text

I didn't have any problem transferring the history, cookies, or bookmarks to this backup profile, but how do I go about fixing this without sacrificing the session. Is there a way to import only the session tabs without bringing in the corrupting elements?

BTW, still no "Preview Post" link on this page unless I submit this message first.

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

I've been running Firefox on my HP Pavilion desktop for many years >10+. Currently running Windows 10. After this latest update Firefox continually disconnects itself from the network. Searches no longer work but Chrome and Edge both work perfectly. I can get it to connect but it only works for a few minutes and then disconnects.

Dear Sir or Madam,

I have spent several hours trying to troubleshoot Firefox slowing my CPU/mouse cursor but have found no solution. I have only three tabs open and Firefox is taking nearly a GIGABYTE OF MEMORY! This is ridiculous and totally inefficient.

I made Firefox my main browser for faster loading times, which are faster, but then it trashes my efficiency by making my mouse cursor jump all over the place, lag, etc. I have 32gb of memory and a decently fast Ryzen CPU from only a few years ago. Gaming rig.

It makes no sense that Firefox slows down my Windows experience.

Please fix! I should not have to go through a bunch of troubleshooting actions to make Firefox not slow my PC down. I have seen many users complaining of the same issue.

Please fix.

Sincerely, McKay

hello Since the 129.01 update yesterday 14-08-24, internet access for the desktop died completely. I used Microsoft Edge (don't ask what release) as a back up browser, that failed citing a DNS error.

Not knowing what to do I found a really old version of Firefox and installed that.

Things are coming back to life but I need to install v129.00 because that worked.

I had to use another computer (laptop win11) for access.

Need help so I can cancel the order for the new desktop.

Got the following Error message today after update downloaded. "Error:Platform version '129.0.1 is not compatible with minVersion >= 129.0 maxVersion <= 129.0

After I accept updates for Firefox and all looks good, I must restart my laptop several times before I can use my bookmarks. Or sometimes I just have to turn the laptop on or off several times before everything gets back to normal.

This my website was workig until the last update, I have been tying to fix it for days, but I am unable to fix it. http://peterqwuiphotograp.wixsite.com/mysiten Can some body help me in plai english Thank you Pete Quinn

Firefox is refusing to open sites I am trying to access from links in my protonmail email account. It is giving me a message saying the sites are potential threats. "pdpwbj.clicks.mlsend.com" is what it tells me is the problem.

This is something I do everyday without issue. It isn't limited to one source of emails/websites - it is all of them.

I have cleared cache and history already. Help please as I need to access these websites for my work and having to go to all the individual websites and then to search for the linked content is taking a lot of time I don't normally use because I can just load using the links.

Thank you

Unable to connect An error occurred during a connection to download.library.lol. • The site could be temporarily unavailable or too busy. Try again in a few moments. • If you are unable to load any pages, check your computer’s network connection. • If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web. https://download.library.lol/main/1985000/ffbcccdfcd08213a3fd564843d4ec434/Joseph%20S.%20Valacich_%20Christoph%20Schneider%20-%20Information%20Syst ibrary.lol/main/FFBCCCDFCD0821

Good afternoon colleagues  have  a challenge when  visit website for library genesis http://libgen.rs/ to download a book  get the above response what can be the solution to get around this issue?Have tried in other browsers microsoft edge,chrome similar thing.

I have checked the "Always ask you where to save files" box in settings, but it is being ignored. I tried clearing the the "Save Files to" field, but that doesn't empty.

Firefox 129.0.1 (64-bit) running under Win 10 Pro on a Dell XPS 8910.

Please advise.

George Butch Plantation, FL gbutch@comcast.net