Firefox Community Forum

my old computer died, but I was able to recover my hard drive to another dish, however I do not know what to search for on that disk to get my old firefox profile which has all of my bookmarks etc.

I cannot disable or delete the two websites that appear in my Autoplay list under Settings. I've tried everything but when I reopen the window, they still have permission to "Allow Audio and Video". Why can't I disable this?

since the last firefox update I cannot upload pictures to my blogs on blogger.com using my windows 11 computer. My Windows 7 computer with engineering software that won't run on Windows 11 still works fine with firefox and blogspot but I haven't allowed that computer to be updated by firefox. I did try blocking the shield to allow blogger to be exempted but that didn't help.

Hello. Periodically I need to connect to my employer's VPN. Whenever I do, all of the open tabs in Firefox will not refresh or connect to new websites. This is especially troublesome for pages that refresh periodically like when viewing email. New tabs open webpages fine. I have tried using a "hard reload" (Shift while using the Reload button) on the already-open tabs as well as clearing the cache through the Settings menu. I've also tried changing the proxy settings in Network settings (Configure Proxy Access to the Internet; No proxy, Auto-detect proxy settings for this network, Use system proxy settings, Manual proxy configuration)

Any ideas on how to prevent this problem in the first place or fix it when it happens?

Thanks

After the last ESR update to Firefox I am getting this error message when logged into my Google email account. I switched to MS Edge and not having any problems.

THIS IS THE ERROR MESSAGE I GET NOW...

Oops… the system encountered a problem (#001) - Retrying in 1s… Retry now Learn more

Lenovo Thinkpad X260 running Linux Mint 22. Firefox for Linux Mint mint-001-1.0 Version 128.0.3(64)

Hi, I'm having a lot of problems with forms, and also on commercial sites when I'm trying to purchase items. The buttons are not working, I'm unable to scroll through subsections of a form and drop down boxes are appearing behind other parts of the forms.

It's been doing this for about a month now, I was hoping that a patch would have been released by now to sort the problem. Even this form doesn't work properly. the contact me button doesn't work.

Regards Andy,

When i try log into office.com for example i get the attached error, i have troubleshot with MS support, they cannot resolve it, the websites works on newly installed browsers, but the two installed browsers, safari and mozilla do not work, cleared cache, history etc and also reinstalled, no luck, please advise re the issue happening on firefox and if you can resolve it we will contact apple for the safari issue

ms believe it is a browser problem which it could be but two browsers stopped working at the same time and only newly installed browsers that have never been on the mahcine work, reinstalled old browsers do not work

running on mac ios

When I use firefox for the first few minutes everything works great, but after about 5 minutes the browser stops refreshing old pages and will not load new pages. If I close the browser and reopen it the same thing will happen... works for a bit and then stops. I have cleared browser history and cookies and this did not help. Any advice?

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

Hi there,

I'm sorry to hear you're having trouble accessing [website name] on Firefox. Here are a few steps you can try to resolve the issue:

Clear Cache and Cookies: Sometimes, old cache and cookies can cause problems with loading websites. Go to Firefox’s menu, select "Settings," then navigate to "Privacy & Security," and under "Cookies and Site Data," click "Clear Data."

Check for Extensions: Some extensions might interfere with website functionality. Try disabling your extensions one by one to see if any of them are causing the issue. You can do this by going to the menu, selecting "Add-ons and themes," and then disabling each extension.

Update Firefox: Ensure you’re using the latest version of Firefox. Updates often include bug fixes and improvements that might resolve your issue. Check for updates by going to the menu, selecting "Help," and then "About Firefox."

Disable Hardware Acceleration: Occasionally, hardware acceleration can cause display issues. Go to the menu, select "Settings," then "General," scroll down to "Performance," and uncheck "Use recommended performance settings." You can then uncheck "Use hardware acceleration when available."

Try Safe Mode: Firefox’s Safe Mode can help determine if the problem is related to your current settings or extensions. Restart Firefox in Safe Mode by going to the menu, selecting "Help," and then "Restart with Add-ons Disabled."

Check for Known Issues: Sometimes, there are known compatibility issues or bugs with specific websites. Check the Firefox Support site or forums to see if others are experiencing similar issues with [website name].

Try a Fresh Profile: Creating a new Firefox profile can help if there are issues with your current profile. You can create a new profile by typing about: profiles in the address bar and following the instructions.

If you’ve tried all these steps and the issue persists, please provide more details about the problem you’re experiencing, such as error messages or specific parts of the site that aren’t working. This information can help further diagnose the issue. [[click here|https://beyondgroup.ae/]].

Regular UK Based Firefox user since long time. I changed my broadband provider from BT to Sky. Since then unable to connect to Internet using firefox. I was facing the issue with Firefox 128.0.3 and today I downloaded firefox 129.0 and the issue continues. When I put any URL I get a "Server not found" message. It is even there for firefox.com site

Firefox 129.0 (64bit) - Windows 10 (with current updates)

Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search field (next to the shield & lock) the website for the search appears, eg https://www.google.com/search?client=firefox-b-d&q=how+secure+are+android+phones or https://www.google.com/search?client=firefox-b-d&q=nsw+service+parking+meter+app there is no other response and no activity in bottom left corner of the window.

Simply clearing history (history, cookies, cached files, but not site settings) fixes the problem and the search can then be repeated and new searches done until the next time, when it's a case of rinse & repeat. No other action is required, which would seem to suggest that the problem isn't elsewhere.

This problem affects both my wife's and my PC (same configs), and has for several weeks, sorry can't be more precise as to when it started.

Thanks, Mike

I am constantly seeing this message on YouTube. I don't have troubles with any other website. I get this message yet other tabs will happily load different pages. I have a fibre connection, I am definitely connected! I have tried everything I can find to remedy this problem but nothing works, for example a flush DNS command. And yes, of course it absolutely still happens in troubleshoot mode.

This has been happening for over a year now and it is absolutely driving me insane. Whenever this happens I can open another browser and will have none of these problems with that browser. I have been using Firefox for over 20 years religiously, but I am getting so sick of this that if I don't find a solution for this problem soon I will be done with Firefox, I don't even know why I've persisted with this problem for so long. Please help!!!

My searches (regardless of Engine) are coming up in Russian. I don't speak Russian. It does not seem to be the search engine, and does not happen in Chrome, only Firefox.