Forum der Gemeinschaft Thunderbird

While away from my computer for a few days, Thunderbird stopped retrieving new emails. I noticed this when I returned. I'm using imap to download from the server. Logging in to the server via browser shows that there indeed new emails. Quitting Thunderbird and restarting results in showing old emails and a spinner (slider?) on the Inbox tab that never stops. I have not changed configuration recently (I was away when this started). I followed a suggestion to delete cert9.db, key4.db, and logins.json. Doing this and restarting changed nothing. My understanding is that this should have deleted my server password information, but I was not prompted for a password on restart. I have uploaded a snapshot of the "Troubleshooting information" tab to pastebin:

https://pastebin.com/fsB64yiu

Hey Team,

This is a problem that I have seen a few times over the years but is causing me some real headaches at the moment for one specific customer who uses TB.

The computers in question are fully patched windows 10 with TB 115 installed.

When clicking on an email header / selecting an email from the message list, sometimes, a different email body is loaded into the message pane. Sometimes moving the message to a different folder seems to resolve the issue but I'm not sure that this works 100% of the time. We have also had instances where an email has been replied to but the wrong email body has been included in the reply (bit if a data security concern...)

I am assuming that somewhere along the lines the link between the downloaded headers and the message bodies is getting out of sync. My current "fix" is to remove the account, remove the data then add the account back. This seems to fix things but doesn't seem like the right way to do it.

Can anyone offer any advise on either;

1. How to prevent this from happening in the first place
2. More efficiently re-sync all of the headers to bodies (assuming that this is the issue)

Help and advice, greatly received.

I have to use MSN now for my email server since your software no longer works!!! I can't send anything through your software now that you "upgraded" your TB software without my permission. Not sure why, but MSN is now saying that Outlook won't work with TB. So, good luck with that.

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct name, correct email address and password (also tried with no password) finds set up on Mozilla ISP sever. Select 'Done' brings up message "Cannot log in to server.Probably wrong configuration, username or password".

This unsolvable for me now as I have tried everything I know and suggested in Help.

Just this week I can no longer access email via Thunderbird. My ISP (CenturyLink) warns that my account is being "processed" and please stand by. This has persisted for several days, with no change. I have twice contacted CenturyLink (Help Chat) - They tell me everything is fine on their end, and that I need to follow up with Mozilla. So, here I am. Any ideas for a fix? Many thanks for your help!

Hi, I've upgraded to 115 a few days ago, and: - the Archives, stored in "Archives" folder are disappeared - the Sent mail, whose folder now is another respect to the past, doesn't show ALL the sent mail of years ago, but only a selected - how ? - set of these messages

Of course, I've saved all the files of profiles, but i don't know how recuperate my old archives only ...

Thanks in advance for help Andrea

i have version 115. this is what i expected and its still not possible to adjust : 1. I only need one address book instead of these three:1.all addresses,2.personal ,3.?collected I don't like/wish having this group of 3. Can I install to have just one book? 2.i close tb with opened items. when i open tb these items are still opened. can i install this way: tb opens without these items and goes directly to inbox? 3.I can not drag down from an opened mail - customize toolbars- items that I see in general such as archiving ,unwanted, ? all reply ...Why not? regards

Sorry, but since you're stubborn and don't support German, you'll have to be satisfied with the Google translator

So, what's with the version 115 of TB? It constantly asks for the passwords of the accounts, although they are all present and working in the profile folder.

If the developer now thinks that I am creating everything again just because the 115 version no longer wants to read the old profile, he has cut it. WE users are the ones who work with it every day and the developer can't just decide what's better, WE users are the ones who have to deal with it, so make sure you get your Schrottige115 version up and running, because NO ONE will want to use it that way.

Sorry if it sounds harsh, but I'm pissed off, Mozilla has been driving TB and FDF more and more against the wall for years. NO improvements just crap.