Firefox Support Forum

Hi!

Every 10-15 days Firefox crashes on one of the machines.

The only error I have is the "No mapping between account names and security IDs was done" in the Event Viewer at the time of the crash.

Firefox and the system fully up to date. The system exhibits no other issues.

Windows 11 Pro, no domain, crashes happen on multiple accounts on that machine.

The user is not signed in at the time of the crash. They have been using the same add-ons for years, but just to rule it out, Troubleshooting mode was attempted to no avail.

AV has been completely removed temporarily to avoid any conflicts.

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can new shortcuts be added now?

I have been using [edited] @comcast.net as user name for Firefox account. I want to delete that email because I'm leaving comcast ASAP. I read instruction that say add a new email name as a secondary account and then delete the primary one above. I entered [edited[ @gmail.com. I got a message that said that account already exists. Since I didn't know that or remember any password for it, I entered [edited] @gmail.com and said "forgot password." I changed it Now Firefox won't let me in using the [edited] @gmail.com account. Would appreciate any help you can offer.

One of the add-in permissions is "Access your data for sites in the “named” domain". I looked at that and thought, "That certainly cannot include passwords"; BUT the explanation for this permission is: "The extension could read the content of web pages you visit in the specified domain, as well as data you enter into those web pages, such as usernames and passwords. "

I was stunned.

That means that addins that get this permission have access to my banking/medical/etc. usernames & passwords. This is not acceptable. Can a permission be developed that would be: "Access your data for sites in the “named” domain" (except usernames/passwords).

The permission "Access your data for all websites" is significantly worse in that it applies to all sites.

Hi there,

Earlier today I had to do a complete software reset on my MacBook Pro (running Sonoma 14.5). Prior to the reset, I had been running the newest version of Firefox and was signed in; I assumed that Sync was on and that it was storing my passwords and bookmarks.

After the system reset, I re-installed Firefox and signed in again, but none of my passwords or bookmarks are showing up. However, under connected services, I still see the old (pre-reset) name of my MacBook Pro, in addition to the MacBook Pro's current name.

Is it possible to retrieve my pre-reset passwords and bookmarks?

I opened Tbird to see what version the new Ubu 24.04 installed (115.12.0, which I discovered wouldn't be published, so I downloaded v.r.2. In this set of FF (127.0.1) pages now, the mouse wheel will not scroll. It works everywhere else in my installation (24.04).

Ideas?

FF settings have "smooth scrolling" checked; unchecked it did nothing to improve. mouse is a ~recent Logitech (M317c) which as noted, works in all other apps.

thanks!

I tried to change the font-size of address bar, tabs, sidebar and toolbar using the method given in The method given in: [https://support.mozilla.org/en-US/que.../1239467] gives no change at all of the font-size no matter the value I use. Any ideas? I'm using Windows 10 Firefox 127

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had to format my computer and didn't memorize my firefox password.

Is there any chance at all to have my data restored regardless? I understand I am at fault, but this outreach is my last hope, I guess.

I have a Yahoo email account and Firefox has the saved password for it. I've changed the password for my Yahoo email account recently. When Firefox prompted me if I want to update the saved password I must have chosen "NO", I don't remember. I stayed logged in the Yahoo email account for a few days after I've changed the password. I've logged out of the Yahoo account. Now I can't log back in because I don't remember the new password I've created.

I'm wondering if Firefox has the new Yahoo email account password saved somewhere in its cache.

OS: Windows 10. Firefox: 127.0.2 (64-bit).

After updating Firefox, when searching on Google, it no longer recognizes my location. I'm in Minneapolis, but when I bring up maps, it shows Austin TX. I did try to update my default location on my computer, but it still keeps showing my location as Austin TX. Maps works fine on Microsoft Edge

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP

Thank you

You haven't installed the plugin or it is not the latest version.

Please click download to download the latest plugin.

Please close browser before plugin installation.

When scrolling through online pictures or even while typing this note, Firefox dropdowns get really annoying! It seems to be triggered by right-clicking the mouse on a link, misspelled word or button. It really is a PITA! How to stop?

tomgauger@comcast.net

27 June 2024 17:41 MDT

the latest updates to firefox have ruined access to youtube videos causing extensive loading delays and in some cases not allowing the youtube article to load at all using DuckDuckGo youtube runs fine

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

When trying to login to my AT&T account from fire fox the page continually refreshes and will not load. Microsoft edge will login fine. Anyone know the solution?

Hello everyone, I have had a problem for a few weeks on the X platform. Some buttons no longer appear, notably the edit button on an image post or the "see" button for a hidden account (see images attached) Does anyone have a solution? I uninstalled ALL the extensions and restarted the app, but nothing works! Thanks in advance

Firefox : 127.0.1 (64 bits) Mac mini M1 2020, mac osx Sonoma 14.4

I need to create a pdf file to share with an agency in another country that does not have Firefox. I am unable to create a simple pdf - all of the files are automatically Firefox pdfs. All attempts to convert this file to a regular pdf have failed. Please help!