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Тhunderbird failed to find the settings for your email account

Hello everyone! :) I'm using Thunderbird for many years. Today I had to reinstall my Windows and obviously to set up my apps including Thunderbird. Unfortunately an… (Lesen Sie mehr)

Hello everyone! :)

I'm using Thunderbird for many years. Today I had to reinstall my Windows and obviously to set up my apps including Thunderbird. Unfortunately an error is popping up after I filled all of the required information. I restarted my PC. I reinstalled Thunderbird. I'm using the most popular email client in Bulgaria.

Nothing works so far. Screen shots are attached including the provided settings from my email client.

Thanks!

Gefragt von danio5454 vor 1 Stunde

Beantwortet von david vor 32 Minuten

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Firefox opens "off screen"

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day af… (Lesen Sie mehr)

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Gefragt von nab.layk vor 3 Tagen

Beantwortet von jscher2000 - Support Volunteer vor 2 Tagen

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email

Thunderbird suddenly says "authentication failed" for my rocketmail email. Was working fine up til now. I can still log into the email directly via Yahoo. Any ideas on ho… (Lesen Sie mehr)

Thunderbird suddenly says "authentication failed" for my rocketmail email. Was working fine up til now. I can still log into the email directly via Yahoo. Any ideas on how to fix this.

Gefragt von clistforseattle vor 8 Stunden

Beantwortet von Matt vor 7 Stunden

  • Gesperrt

Frozen image

Fixed, see /questions/1450036 Solved 6/15/2024 problem of frozen screen Apologies if I'm repeating a previous request - couldn't tell if it was submitted. I'm running W… (Lesen Sie mehr)

Fixed, see /questions/1450036 Solved 6/15/2024 problem of frozen screen

Apologies if I'm repeating a previous request - couldn't tell if it was submitted.

I'm running Windows 10. While changing the startup screen somehow an image I thought was deleted appeared and now is frozen, apparently on top of a Firefox window. I've rebooted, restarted and followed the Windows help suggestions with no success. Right now I don't know whether this is a Firefox or Windows problem. I updated Firefox today to the newest version before this happened.


Any help will be appreciated. I can open new Firefox windows.

P.B.

Gefragt von brant_peg vor 1 Tag

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search for posting by a specific contributor

In this help forum, is there a way to search for posting done by a specific Contributor? I find some contributors are very helpful and would like to see more of that per… (Lesen Sie mehr)

In this help forum, is there a way to search for posting done by a specific Contributor? I find some contributors are very helpful and would like to see more of that person instead of reading thru a lot of posting. Thank you

Gefragt von OldBob2 vor 1 Tag

Beantwortet von david vor 1 Tag

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Update Broke Advanced Options for Undoing 2022 Private Window Visual Changes

Back in October 2022, changes were made to how private windows appear, separating their icon in the OS taskbar, giving it a new icon, and putting a badge on the top right… (Lesen Sie mehr)

Back in October 2022, changes were made to how private windows appear, separating their icon in the OS taskbar, giving it a new icon, and putting a badge on the top right of the window.

At the time, support threads (such as this one https://support.mozilla.org/en-US/questions/1393494#answer-1542568 ) suggested changing three options to revert these changes: -browser.privateWindowSeparation.enabled -browser.privatebrowsing.enable-new-indicator -browser.privatebrowsing.enable-new-logo I really dislike how these changes look, and so immediately followed this advice. In my advanced options, every one of these is still set to "false" to this day. However, after a recent Firefox update (my current version is listed as 127.0), these no longer seem to have any effect making the new look the only option.

I would strongly prefer to at least re-combine the taskbar icons for standard and private browsing into a single icon. Is there any way to do this in the current update, or is this change permanent going forward? If it is permanent, would reverting to version 126.01 risk losing my current Firefox profile?

Gefragt von f-v-k vor 1 Tag

Beantwortet von jscher2000 - Support Volunteer vor 1 Tag

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Email Accounts are gone...Thunderbird comes up with setting up a new account

I think Thunderbird did an update and now my email and my wife's emails are gone....including all of our saved emails. I believe we are using PoP accounts and not imap. I… (Lesen Sie mehr)

I think Thunderbird did an update and now my email and my wife's emails are gone....including all of our saved emails. I believe we are using PoP accounts and not imap. Is there a way to get back all our emails?

Gefragt von ti-ger1 vor 4 Tagen

Beantwortet von Matt vor 2 Tagen

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Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (Lesen Sie mehr)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Gefragt von wolfdad vor 1 Woche

Beantwortet von wolfdad vor 2 Tagen

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Some emails showing up as code

Hi folks! I use Thunderbird Beta (128.0b1 (64-bit)) for my email currently. I've been having a problem with some emails, mainly in my Sent folder, showing up as long str… (Lesen Sie mehr)

Hi folks! I use Thunderbird Beta (128.0b1 (64-bit)) for my email currently. I've been having a problem with some emails, mainly in my Sent folder, showing up as long strings when I try to view them. It looks like untranslated code put into plain text to me, but I'm not sure what would be causing it. I have no problem reading the email if I log into our webmail to do so. Example text from an email attached. Is this a known problem? Any ideas on how I might solve it? I like Thunderbird, but not being able to search and read through sent emails is a real problem. Thanks!

Gefragt von Thomas Brinzer vor 2 Tagen

Beantwortet von david vor 2 Tagen

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Private browsing window appearing in taskbar

The icon for private browsing has recently re-appeared on my taskbar despite having browser.privateWindowSeparation.enabled set to false in about:config. I've had this s… (Lesen Sie mehr)

The icon for private browsing has recently re-appeared on my taskbar despite having browser.privateWindowSeparation.enabled set to false in about:config.

I've had this setting configured ever since the update which completely changed the appearance/behavior or private browsing and it has worked correctly up until today (14/06/24).

Is there a new setting that I have to adjust in order to "merge" the windows together as I'm not a fan of having the private browsing icon on my taskbar.

Gefragt von danh132345 vor 3 Tagen

Beantwortet von TyDraniu vor 3 Tagen

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Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (Lesen Sie mehr)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Gefragt von jp.levy vor 3 Monaten

Beantwortet von cor-el vor 3 Monaten

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shortcut keys on mac

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I notice… (Lesen Sie mehr)

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I noticed this was identified as a problem back around 2019 in a search. I now cannot move fluidly within text, nor highlight a word at a time quickly. Either it's whole line or simply a letter at a time... which results in a pretty incompetent, crippling experience. PLEASE FIX!!

Gefragt von BodhiBen vor 3 Tagen

Beantwortet von jscher2000 - Support Volunteer vor 3 Tagen

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Feature Request: Integrate Task List with Email List

My email inbox is really a task list. I find that I email myself items that I need to work on so that they are in the inbox. It's a tiny thing, but it would be so much … (Lesen Sie mehr)

My email inbox is really a task list. I find that I email myself items that I need to work on so that they are in the inbox. It's a tiny thing, but it would be so much more convenient to be able to view/edit the task list alongside the email inbox. I organize my emails with the listing of emails full-height on the screen with the preview window to the right of that. I would like to be able to see the Task List to the right of the preview pane. At this point, it appears that only the Today pane can be shown there. This requested feature is supported in Outlook, but the Outlook "task list" is not as nice as Thunderbird's because their "tasks" are just emails that have been flagged - not very useful. Thanks for your consideration.

Gefragt von dan251 vor 4 Tagen

Beantwortet von sfhowes vor 4 Tagen

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Particular Images not Shown with FF on Linux

Hi, more Details concerning the problem you can see here ! It should be great if you could help us with some diagnostics, for example why the problem only appears … (Lesen Sie mehr)

Hi,

more Details concerning the problem you can see here ! It should be great if you could help us with some diagnostics, for example why the problem only appears with FF on Linux, not with FF on WIN.

STR:

  1. Launch Linux FF
  2. Visit this page "Potential issue with plugin PITM" (Preview here
  3. Because you will need an Account for visiting account please follow "Konto eröffnen" (Create Account) instructions).
  4. After my approval for the account please visit again "Potential issue with plugin PITM"
  5. Click "1.png" Below heading "Attachments", that should work without problems.
  6. Close image view
  7. Move Mouse pointer to image below heading "My test with a screenshot" – should become magnifier
  8. Now Click that image
  » Expected (and so it does with WIN): Big image opens in new TAB
  » Actual:  New TAB opens, but without image view.

What are your results? FF Linux Problem or something else?

Gefragt von Rainer Bielefeld vor 5 Tagen

Beantwortet von Rainer Bielefeld vor 4 Tagen

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My Inbox Email List doesn't start by showing the latest emails

My Thunderbird Inbox is set up to order the emails so the oldest emails are at the top of the list, and the part of the list that is showing in the window on the screen i… (Lesen Sie mehr)

My Thunderbird Inbox is set up to order the emails so the oldest emails are at the top of the list, and the part of the list that is showing in the window on the screen is the bottom of the list, therefore the most recent emails. However, when I open Thunderbird to look at the emails in the Inbox, while the list is in the order as just specified (oldest at the top, newest at the bottom), what I see on the screen is the section of the list of the emails that arrived about 6 weeks ago. To see the most recent emails I have to move the list up the window. It has been doing this for about 2 months.

Any idea why it is doing this, and how to 'fix' it, please?

Thankyou

Gefragt von graham65 vor 4 Wochen

Beantwortet von graham65 vor 1 Woche

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IP Address Temporarily Blacklisted

Cannot receive or send emails via Thunderbird account. Window popping up stating IP Address Temporarily Blacklisted. This happened once before (about 5 months ago) and it… (Lesen Sie mehr)

Cannot receive or send emails via Thunderbird account. Window popping up stating IP Address Temporarily Blacklisted. This happened once before (about 5 months ago) and it corrected itself after 10 days of being down. The last email received on laptop was May 22nd, 2024. Last email received via Droid phone was yesterday, June 8th, 2024. Have tried a reset of modem and router. Have had this email account with Thunderbird for over 10 years. After reading the Community comments, it's unclear whether it's a server issue, a Comcast issue, or a Thunderbird issue. Please help get my IP Address UN-Blacklisted... again.

Gefragt von M.J. Bolin vor 1 Woche

Beantwortet von M.J. Bolin vor 5 Tagen