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Hi, I get a message "No video with supported format and MIME type" when I try to watch movies on my website : https://www.spiriferminerals.com/product,25270,produkt.html The same movie works on Chrome but not on Firefox. Can you help ? Thanks ! Joanna

Dear Firefox, I want to install any VPN app to access my Bank account, but my phone number is not available because I am outside the Americas. Can you let me know how can I install and use any VPN program you provide? Thank you so much for your help!

best, CAN

I am not now able to access the Macy's department store website. Here is the error message I receive when I try:

You don't have permission to access "http://waf-failover.macys.com/prod/WAF_Failover/WAF_error_page.html?" on this server.

Reference #18.cf94d817.1722504206.34c574ac

https://errors.edgesuite.net/18.cf94d817.1722504206.34c574acWhat does the following message mean?

How do I correct this problem?bold text

First of all, I have already changed my about:config browser.search.region preference to GB.

When I try to install the amazon search engine for amazon.CO.UK, via the magnifying glass on the search bar, I get this message.

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Please help.

How can I remove extensions? I'm blocked from Google with the same screen no matter what I do. It says search.funsafetabsearch.com thanks

How do I turn off those annoying "update available" notifications/reminders that keep popping up? I've gone into Settings, and in the Updates section firefox only let's me select auto updates or check for updates. I searched online but couldn't seem to find anything about how to disable the notifications all together with the newer version of FF. It's driving me crazy, thinking of switching browsers because of this. Thanks in advance!

I have installed the LastPass extension for Firefox, more than once, but the LastPass icon does not appear in my browser bar. It used to be there, but disappeared a few weeks ago. I have tried to reinstall the extension, but it has had no effect.

I have cancelled my subscription which you say you will return if I cancel within 30 days? Is that correct. Also I want to cancel the VPN on my desktop and phone now but I can't see how I can achieve this. I would be grateful for your help.

Thank you.

Hi,

My computer was wiped without a backup and my browser was thus deleted along with my logins and bookmark folders. I am now unable to log back in to that specific account and retrieve my bookmarks. I'd really appreciate help with this.

Thanks, Aman

I can log into KP.org ok. Often while clicking on an option the screen goes mostly blank. click refresh and I only get a flash of the Kaiser screen. If I use Chrome the site works as normal. Please see what you can do, Chrome is not my favorite

 Jerry Hirst

Hi, I love the new, little weather app/temperature icon in the upper left of the Firefox home page. HOWEVER, I really want to change it to a city closer to me. I looked up how to do it, but the directions seem WRONG. I cannot hover and find any way to change locations. Is it because I'm on a Mac? or ?

Can you help me? I'm using an iMac computer... everything works, it's updated, what could be wrong?

thanks, Kathy P.