Firefox Support Forum

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to close it either, and it seems bugged as it isn't going away even after updating the version of Firefox, it is still present on 125.0.2 version. Kindly assist regarding the same. I have attached a picture of the same herewith.

How can I get access to my own site again? I have been able to access joycefitch.com for years but today I can no longer access it from Firefox.

Hi.

How come there is no option to turn off "Firefox Translation"? I speak three languages and every time I visit foreign web site, Firefox suggest translation to me. It's annoying.

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) dictionary?

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

In Linux Ubuntu I created 4 different launchers for 4 profiles.

Firefox opens the different profiles correctly, but the name of Profile 4 is displayed in the title bar for all windows. This causes confusion when I'm using the different profiles. Furthermore, the icon displayed in the icon bar is also the same for the 4 profiles, although I have configured a different icon for each profile. I ask for help as I need each instance to have its own name and icon displayed correctly.

The launchers look like this:

firefox-profile1.desktop: Name= Profile 1 Exec=firefox -P profile1 --no-remote Icon=~/.local/share/icons/profile1.png

firefox-profile2.desktop Name=Profile 2 Exec=firefox -P profile2 --no-remote Icon=~/.local/share/icons/profile2.png

firefox-profile3.desktop Name=Profile 3 Exec=firefox -P profile3 --no-remote Icon=~/.local/share/icons/profile3.png

firefox-profile4.desktop Name=Profile 4 Exec=firefox -P profile4 --no-remote Icon=~/.local/share/icons/profile4.png

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

SAS booking site blocks me when I try to book flights because it thinks I'm a BOT. I was advised by SAS to use Microsoft Edge and I didn't have any problems. I've used Firefox for years and I don't want to change to Edge. Thanks Neil Tarbet

For about 6 months now, I've been having a strange problem with Firefox leaving behind ghost entries on the Win 11 taskbar.

I have a laptop attached to a dock which is connected to multiple monitors. If I have a FF window open on one of those external monitors and disconnect from the dock, all the tabs that were open in that FF window will become ghost entries on the taskbar. (see attached image).

It doesn't matter if I close FF entirely, these entries remain until I restart the computer. If I click on one of them, it opens up a brand new, blank FF window.

Has anyone else experienced this or have any idea what might be going on? I tried doing some investigating a few weeks back and I remember finding something in the task manager about COM Surrogate that seemed connected, but I didn't get beyond that.

My Firefox browser is up to date but I cannot log on to my Bank website. As soon I enter my Logon info I get logged out, however I can access the site using MS EDGE. This is a recurring problem. The website recognizes Firefox as an valid browser. Occasionally I have been able fix problem by clearing the browser Cookies/History but at present none of that works. Do you have any suggestions? My preferred browser is Firefox so this problem is frustrating.

I don't like getting recommendations in Pocket that you need a subscription to read. Why waste my time giving me the initial information on something, but then when I try to read it, I can't because I already have too many subscriptions. Seems like there used to be an option besides "Dismiss" to not show content from particular sites?

Many, many websites now have this behavior: at the top of an article or blog post is an embedded video. (Or sometimes, partway through.) Scrolling past the video causes it to jump to a sticky position in the lower right corner of the window. (See attached screenshot.) Also, even if various disable-autoplay boxes are ticked in my settings, the shifted video will always start playing.

Granted, most sites provide a little "X" to close the video. At worst, there is the pause option. But still, it's an annoyance to have to do this on soooo many sites, every time I visit to read something.

Key word there: read.

My point is: if I wanted to watch the video, I would have, when it was right there in front of me. Since I have scrolled past it, this ought to be an indication that I do not want to watch the video.

So, the request is some sort of option in Settings that would prevent this behavior. Enabling it would do nothing else to the page except prevent the behavior as described.

Thanks for listening!

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please?

It totally blocked me and shut me out of the game

What should I do?

Is Cloudflair a virus? Should I go into the registry and remove it?

The past two days Ive had about a dozen addons all updated with the same similarity, i.e.

visited-color picker 1.2resigned1

Every one has not been updated for 6-7 years. I don't see any release notes. Is this some sort of qualifying re-certification procerss?

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays just fine on Safari 16.6.1, macOS 11.7.10. Amazon says just to use Safari, but I want Firefox to work right.

Since the update to version 125 Firefox on Windows 11 (all updates installed), when I open a new tab and start typing to the address bar WHILE the VPN to the office is active, Firefox locks up and can not be used anymore.

In taskmanager, there is no spike in memory or cpu usage visible. All I can do at this point is to kill Firefox via taskmanager.

I can enter anything in the address bar of an already open tab with an other website open, I can open new tab from the bookmarks, but I can not open a new tab and start typing in the address bar while the VPN is active.

Once I disable the VPN to the office, everything goes back to normal.

I never had this issue on a previous version of Firefox.

Any ideas whats causing this?

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popups already in this browser so that is not the issue.