Firefox Support Forum

Hello,

I have tried to find solutions to this and have not found anything to be a permanent fix. I recently have found my FireFox browser closing my first attempt to open and upon opening my second attempt Firefox will open but give me a pink address bar with a robot stating "browser is under remote control (reason: Dev Tools)" and the only thing that seems to get rid of this temporarily is going to my control panel (I'm a windows user) and toggling the remote assistance checkbox (I keep it unchecked since this problem has occurred). Then after re-opening Firefox again, it appears to work normally - no pink address bar with robot. Is there a permanent fix for this? Is it an OS issue or a Firefox issue? Maybe both? Any insight would be greatly appreciated. I am fairly tech savvy, but not too familiar with browser interfaces and solutions involving the command line.

Thank you,

as you can see in the screenshot it says the mic is only"allowed temporarily" and when i go to permissions it doesn't let me add a site to grant perms i can just search for sites and thats it. its annoying cuz on textnow i have to keep granting perms

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed

An error occurred during a connection to www.ralphs.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

For months, now, whenever I try to post a comment on a Yahoo! News article, it reads: "Your comment has failed to published." This only happens in Firefox. My "Privacy & Security" settings are set to "Standard," my "History" set to "use custom settings for history" with settings "Remember browsing and download history" and "Clear history when Firefox closes." so cookies and cache get cleared then.

Sometimes this works when starting a new session. But I shouldn't have to start another session and lose all of my logins just to post a comment on a Yahoo News article.

Anyone else having this problem? Is there an easy and permanent fix? What are you settings set at?

I have two questions regarding the usage of a private window. I am using 126.0.1 on a mac desktop (and laptop) using 13.6.7 ventura. Long time user of firefox, but new to private windows.

1) I am using a popup blocker on firefox (UBlock Origin). Its icon shows on the browser window, but in a private window the icon disappears and I am getting popups. Do pop up blockers work in a private window? Is there a setting for that? 2) on my main browser Firefox home page I have 4 rows of shortcuts. On a private window home page there are none, and no settings icon to address this. Are shortcuts allowed on a private window home page and, if so, how to add?

Thanks

Why is firefox not showing up in my authenticator app???

I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with all due respect to whoever suggested that, I don't think that should be the best solution. I'd like to keep 2FA enabled. I'd just like to know why Firefox doesn't appear in my Google or Microsoft Authenticator apps. I end up having to use recovery codes which makes the process a pain.

I keep getting prompted to sign into my Firefox account, but when I type my password and hit enter, the prompt clears out my password and nothing happens. I'm already logged in to post this question, so I'm confused as to why I keep getting prompted.

I've tried:

1. Numbered list item Removing the account, but the same unresponsive password prompt shows up
2. Numbered list item Reinstalling, but same issue
3. Numbered list item Resetting password, but same issue

Potentially related: I am successfully logged into my Firefox account on another laptop, and I'm seeing no prompts there. Any ideas what else to try?

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

For about 24hr now, every time I clear cookies and cache data, 20kB remain. I clear this data often, and the cookie and cache data always registers "0kB" after I click on "Clear Data", until yesterday. My OS is Ubuntu 22.04. Where can I find that file so I can delete it?

When I click on a dropdown the settings automatically open in a new tab. For instance when logging into something and choosing my password and/or username from a dropdown, when I click on my choice a new tab suddenly opens with the settings menu - specifically the autofill thru permissions area in the "privacy and security" submenu. Just started doing this randomly the other day so I rebooted the computer and that fixed the problem, but its now started doing it again. Please help?

Firefox provides the option to Remember search and form history under custom settings. I want the browser to remember search history but not remember form history. Is there a way to separate these two settings?

In my settings under Connected Services there is a list of devices that have signed into my firefox account. I do not recognize one of them. The Connected Service listed name is Firefox Mobile 126, Android 14. How can I find out where this is coming from?

Thank you

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Filled out a form on a Japanese Retail Store website to contact them and couldn't send the message. Message just hung up all day. I think the connection is secure (icon next to Firefox address bar does not have a slash thru it so I think connection is secure). That Firefox icon says it is blocking trackers and cookies on the website and "Enhanced Tracking Protection" is "On". And got message in bottom corner of website saying "ERROR for site owner: Invalid domain for site key". Using up-to-date Firefox browser, Windows 10 and Windows Defender Firewall. (Tried Windows Edge browser and it said connection was insecure so I followed steps to connect to it like changing Privacy settings and switching to a Private Window but it didn't help.) What else can I try to use this Japanese website? (Note: website does not have an email address listed anywhere.)

Hi there, It won't accept my primary password even though I know it is the right one,it has always been fine and has never changed. I have entered it so many times now still the same.I don't want to go through the resetting and loose all my info, I couldn't anyway as it will not accept my primary password to be able to. Thanks Henry

I have avg vpn. My firefox settings have a notice that "your browser is being managed by you organization. Can you please confirm this is avg vpn and not an unauthorized third party?