Alle produkter Support Forum

Hello, I use Duck Duck Go as a default search engine, with Google and others as alternatives. Since I switched my compter, Firefox resets the default engine back to ebay, which cannot be deleted in the list and also shows up in the address bar. Could you please tell me how to get rid of it? Thank you very much!

Hi I am currently unable to retrieve bookmarks and website passwords stored in your browser so please help me to retrieve them.

I request you to restore the password and bookmark from my browser last week

by Manivannan Tamilnadu

contact number [removed from public support forum]

Hi, Archived thread on this from 2023 has no answers. Why is this browser so slow now and why is it glitching with resizing my windows? Beyond a total reinstall - how completely inconvenient - I would like an EASY FIX.

NOTE TO MOZILLA - WHY DON'T YOU HAVE A SOLUTION FOR THIS, NO REASON TO GO TO COMMUNITY 'IN CASE' SOMEONE HAS THE SAME PROBLEM!!!

GET MORE REAL SUPPORT PEOPLE INSTEAD OF MAKING YOUR CUSTOMERS DO THE WORK!!

TAKES FOREVER FOR AN ANSWER, IF I EVEN GET ONE AND IN THE MEAN TIME I AM STUCK WITH PROBLEMS!!!!!

Copying text with the latest version of Firefox 127.0.1 (64-bit) does not catch all lines of a page and its text the marking of these lines are ignored the same page text works if using Chrome

Those marked grey (in attached file) are the only that are captured as all the rests are left out even if they was intended to be marked .

Any help would be appreciated!!!

For over a month now i have a problem with youtube. It loads videos very badly. I have good connection speed, but 0 network activity and 0 buffer health in Stats For Nerds on youtube and videos dont load. I can wait for 10-15 minutes (but sometimes they load almost instantly) before video load 40 sec buffer and after that buffer ends i can wait for another 10 minutes befor it load buffer again.

This problem persist only in my firefox on my computer. I tried deleting all the extensions, reinstalling firefox, "refresh firefox" future, changing useragent, reinstalling windows (it was the time anyways) but it doesnt solve the problem. I dont have this problem in other browsers (edge, librewolf, chrome) on my computer.

OS: win 11 x64 Firefox 127.0 x64

My laptop uses Window 11. On the web Bet365, I view live streams video by Picture in Picture mode of Firefox (hotkey: Ctrl+Shift+]) and see that the quality of video is very bad. I tested with Chrome and didn't see this issue. Is there any way to improve video quality of Firefox Picture in Picture mode?

Thanks!

Hello! I have the latest version of the Mozilla browser installed. The entire interface is installed in Russian. Mozila has a service for automatically translating website content into other languages. Unfortunately, the set of languages ​​does not include Russian, so that I could automatically translate information from sites, for example in Spanish, into Russian and read such information. In the settings I found a function to switch the language translation, but unfortunately there is no Russian language again. Please tell me how can I set up such a translation? Or is there no such service at all for the Russian language?

I'm getting this error when trying to access Instagram posts on here in the past few days:

Something Went Wrong

It opens regularly in every other browser I have.

Hi! I have more than one device for Audio connected to my laptop. Obviously the default device provide by laptop but also I have a Jabra Headset EVOLVE 20 SE MS and Jabra Speaker SPEAK 510 USB/ Bluetooth. Also my webcam Logitech C930e provide a microphone.

When I use Google Meet, in Chrome I can select on Meet Audio Device Select the different microphone or Speakers but in Firefox I can only select the Default System Speaker.

I would like to know how to change between my Audio Devices for the output or can switch between my different speakers.

Hi,

I'm switching from Edge and have a frustrating issue.

In Edge I am very used to having separate behaviour for links with left and middle click.

i.e. from Gmail, if I left click a link it opens in a new tab and switches to the tab, if I middle click a link it opens in a new tab but stays on the current tab

In Firefox both seem to be controlled by the single setting.

I have looked in about:config and tried changing a few flags but cannot seem to find a combination that works how I want it.

Can anyone help?

This is a real dealbreaker for me and I will switch back if there's no solution :(

TIA

I am trying to get rid of the fullscreen animation i have tried changing full-screen-api.transition-duration.enter and full-screen-api.transition-duration.leave to 0 0 but the animation still plays

Hi, Like many other people I have Firefox setup just the way I like it - a few windows open, some windows with 10 tabs open, my most common pages open as pinned tabs, other windows with stuff I want to remain at the front of memory at least temporarily. The last 3 times I have updated Firefox, it opens without restoring my pages. I look in the History menu and both the 'recently closed windows' and 'recently closed tabs' items are greyed out. I really, really don't want to move away from FF, but this behavior is beyond frustrating. I've already checked I have 2 profiles: default and default-release (default). I tried 'Launch profile in new browser' for the other profile but it's empty. Any ideas how to figure out what the problem is? I'm on Windows 11. Thanks!

Dear Sir,Mrs,

I have a problem with the import of my backup in FireFox. I made an backup with MozBackup (.pcv) with my old Computer, Now with the new one and new FireFox program I can't import it, as the import will not recognive the used format.

I have tried to solve it to convert it to .zip but then the import won't run, or quit's after about 25 to 30% import.

How can I resolve this problem, which also count's for the new Thunderbird. As I am now missing all the maps at both programs.

Best regards, Martin van Steenes

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

The website is https://groceries.morrisons.com/webshop/startWebshop.do

I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually.

I can access my account successfully using Edge.

For the last few days Firefox keeps dropping off as the default browser and seems to be defaulting to the Avast Secure Browser thats installed instead.

I keep changing it back via both Firefoxs settings and via Windows default settings but within 10 minutes it falls off again.

How can I make sure Firefox stays as my default browser?

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "Firefox" heading and allowed me to add apps in small boxes and click to start an app. That page has disappeared and all I get is the ad referred to in the title. How can I replace the ad with the page I can load with app icons?

Right now i love my HDR content in most scenarios, except on a few sites where its just bad. Is it possible to be able to block it on certain sites where you dont want to apply it?