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Archive folder has vanished

Yestterday I discovered I no longer have an archives folder in one of my accounts, It's the one I've saved subfolders of receipt emails and others I need. I've checked my… (read more)

Yestterday I discovered I no longer have an archives folder in one of my accounts, It's the one I've saved subfolders of receipt emails and others I need. I've checked my web mail and they are still showing there. My other account on Thunderbird still has all folders. I've checked the settings and they are the same in both. When I go to 'subscribe' by right click there's no archive folder listed there. Checking the server settings local directory it only has the inbox as the pic I'll post. How can I get my archive folder and subfolders back? Please understand I'm 69 and not real well, and although I do a lot of simple tech stuff I'm not really up with this sort of thing! Hope someone can help please. 🙏

Asked by CH 53 minutes ago

Last reply by CH 34 minutes ago

Access to pop.aol.com prevented by fake AOL pop-up

We access AOL/Verizon account using Thunderbird. The other day, when we hit the Get Message button or a periodic check is done to look for new mail. We get the attached… (read more)

We access AOL/Verizon account using Thunderbird. The other day, when we hit the Get Message button or a periodic check is done to look for new mail. We get the attached pop-up. It appears to be spoofing to be a an AOL page. We are no longer able to access our email. Has anyone else seen this problem and is there a fix? We are using the correct settings.

Asked by grybo 3 hours ago

OAuth2 is REQUIRED now for MS Outlook email, now I get prompts for passwords

I got an email from Microsoft saying my Live.com or Outlook.com email accounts won't be supported in Thunderbird UNLESS I change the settings to OAuth2 in incoming and o… (read more)

I got an email from Microsoft saying my Live.com or Outlook.com email accounts won't be supported in Thunderbird UNLESS I change the settings to OAuth2 in incoming and outgoing server settings.

I even REMOVED the email account and re-added it making sure it was OAuth2.

But for my live.com & outlook.com email accounts I continually get prompts for passwords from Thunderbird. Sometimes I can't even click the RED X at the upper right to shut the prompt down. I just happens over and over until I give it what it wants.

I am tempted to shut down all Microsoft email accounts and switch to Gmail.

I have Thunderbird version 115.12.2 (64-bit) I used Windows 11 23H2 build 22631.3810 Windows Feature Experience Pack 1000.22700.1020.0

Any idea how to stop these prompts?

I like Thunderbird much more than any other email program I have ever used, and would like to keep it

Asked by nicholasb55 2 weeks ago

Last reply by nicholasb55 7 hours ago

Restore logged in state on new device?

I stored my profile at a custom location (windows) and then ported to the profile folder over to ubuntu linux, when I start thunderbird with that profile directory thou… (read more)

I stored my profile at a custom location (windows) and then ported to the profile folder over to ubuntu linux,

when I start thunderbird with that profile directory though, I only restore basic information about the accounts, but none of the cached emails and also none of the passwords, I have to relogin which even prompts e.g. google to reask for 2fa.

So how do I port everything over, including cached messages and passwords so I don't need to relogin/redownload emails?

Asked by spma1 4 hours ago

Thunderbird Releases page not up to date?

Hello, it's been a while now that when I land here https://www.thunderbird.net/en-US/thunderbird/releases/ I only see version 115.0 as the latest Thunderbird version whil… (read more)

Hello, it's been a while now that when I land here https://www.thunderbird.net/en-US/thunderbird/releases/ I only see version 115.0 as the latest Thunderbird version while version 128 doesn't show up. Is this intentional or not? If not, what's the issue there and is this the right place where to report such issues? Thank you Best Regards

Asked by Ned89 4 hours ago

Thunderbird duplicated all messages

Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this? … (read more)

Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this?

Asked by marcikw 6 hours ago

Version 115.12.2 Not counting unread messages correctly

I had three unread messages and this showed correctly in my task bar icon. I click on one of the messages to read it and the counter showed no nread messages. How can I… (read more)

I had three unread messages and this showed correctly in my task bar icon. I click on one of the messages to read it and the counter showed no nread messages.

How can I fix this?

Thanks

Asked by david.abineri 20 hours ago

in box and sent show '3609' and '2201' but no messages appear in either screen, and no new in box emails are coming from aol

I changed setting for 'unsent message' from 'alert me' to 'no'. Suddenly 'in' for ljboland@verizon.net show no read nor unread 'in box' and the Sent messages do not app… (read more)

I changed setting for 'unsent message' from 'alert me' to 'no'. Suddenly 'in' for ljboland@verizon.net show no read nor unread 'in box' and the Sent messages do not appear as tho there are none but on top ' 2201 messages' is shown.

lawrence boland ljboland@verizon.net

Asked by ljboland 1 day ago

Can't copy email address from Search Results

Hello, I want to be able to highlight/copy an email address from the 'Results for:.. ' header at the top of the Search Results page in Thunderbird 115 (see attached scre… (read more)

Hello,

I want to be able to highlight/copy an email address from the 'Results for:.. ' header at the top of the Search Results page in Thunderbird 115 (see attached screenshot).

When I use the Search Bar, Thunderbird recognises the email address as being used previously, but does not bring up any results. It used to be possible to highlight/copy the email address from the 'Results for:.. ' header in previous versions of Thunderbird. I would much prefer to be able to do this save time and ensure that I have the email address correct - otherwise I need to type it out manually which is frustrating and can lead to errors.

I hope you can help!

Best wishes,

Ellie

Asked by Ellie Harrison 4 days ago

Last reply by Ellie Harrison 2 days ago

Sent email moved to "Local Folder/Sent-<email address>"

Was this email actually sent? It isn't in the "regular" sent folder. I believe there was an issue with imap, and I had not known about clicking on options/request receipt… (read more)

Was this email actually sent? It isn't in the "regular" sent folder. I believe there was an issue with imap, and I had not known about clicking on options/request receipt or delivery status notification before I sent it out. I would be embarassed if I resend this email and it had indeed already been sent.

Asked by wtsn 2 days ago

Last reply by wtsn 2 days ago

Update your sign-in technology before September 16th, 2024 to maintain email access.

Is Mozilla working on the below email I have received from Microsoft? "The safety and security of your information is top priority for Microsoft. To help keep your accoun… (read more)

Is Mozilla working on the below email I have received from Microsoft? "The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.


What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Privacy Statement

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA"

Asked by jackbarry 5 days ago

Last reply by jackbarry 2 days ago

Sending attachements from Google Drive

I use Thunderbird (64bit, 128.0) to check my gmail account. When composing an email I can not choose google drive when sending an attachment. I've tried installing the … (read more)

I use Thunderbird (64bit, 128.0) to check my gmail account. When composing an email I can not choose google drive when sending an attachment. I've tried installing the google drive desktop app on my computer but once selecting the file I want to send, I get an error that I don't have permission to access that file.

"Sending of the message failed. There was an error attaching Expenses 2020.gsheet. Please check that you have access to the file."

It is a file I own. I can however, send a pdf file that was stored in my google drive.

How do I send google drive files using thunderbird email? Thanks in advance for the help. Todd

Asked by todd.onsitepc 2 days ago

Contacts

I have my main Gmail account on 2 Laptops. On my Browser (Firefox) it shows I have 124 contacts. Laptop Asus 2 shows 144 Contacts. Laptop Asus 1 shows 136. Tried to synch… (read more)

I have my main Gmail account on 2 Laptops. On my Browser (Firefox) it shows I have 124 contacts. Laptop Asus 2 shows 144 Contacts. Laptop Asus 1 shows 136. Tried to synchronise but stayed the same.

Asked by George Brown 2 days ago

AUtomatically send message to folder when I star them

I want emails that I mark as important "starred" to automatically go to a separate folder when I star them. This would preclude the need to do it manually every time I s… (read more)

I want emails that I mark as important "starred" to automatically go to a separate folder when I star them. This would preclude the need to do it manually every time I star something.

Can I do this with filters or some other way? If so, how do I do this?

Thanks!

Asked by sguzik2 3 days ago

Last reply by sguzik2 3 days ago

Mozilla not working

My Mozilla was working and downloading emails yesterday and then last evening I checked for mail and then tried downloading mail and received a message saying that my acc… (read more)

My Mozilla was working and downloading emails yesterday and then last evening I checked for mail and then tried downloading mail and received a message saying that my account was being processed, please wait

hope you can help Karen M Rist

Asked by Karen Schmelzer Rist 3 days ago

i just losr everything

I tried to go back to an older version an it said i would not loose everything whiich i lost all my addess book have to start all over again and do not want to i … (read more)

I tried to go back to an older version an it said i would not loose everything whiich i lost all my addess book

have to start all over again and  do not want to
 i uninstalled it totally now  i a screwed and have no restore point everything is gone 

cryimg here

Asked by Mary 3 days ago

Last reply by Mary 3 days ago

transferring Thunderbird from Windows 10 to new Windows 11 computer

When I went from Windows 7 to Windows 10, I thought I copied my profile folder from one computer to the other and then edited the profile.ini folder to use my old profile… (read more)

When I went from Windows 7 to Windows 10, I thought I copied my profile folder from one computer to the other and then edited the profile.ini folder to use my old profile. That apparently doesn't work anymore. So, I uninstalled Thunderbird and restarted my computer. Reinstalled Thunderbird thinking I would have a fresh install. No, my old profile and edited profile.ini file are still there. How do I get rid of the changes that I made and transfer Thunderbird the correct way? TIA

Asked by zzolson 1 week ago

Last reply by zzolson 5 days ago

Frozen on "looking up configuration" while setting up thunderbird with existing email address

I am on the 'Setup your Existing Email Address" tab/section in Thunderbird however after inputting the details of my existing email address I want to link with Thunderbir… (read more)

I am on the 'Setup your Existing Email Address" tab/section in Thunderbird however after inputting the details of my existing email address I want to link with Thunderbird, at the bottom it just states "looking up configuration" but nothing happens. And yes, my email address details along with the password are correct.

Please help.

Asked by Tommy-j 5 days ago

Last reply by Tommy-j 5 days ago