Unable to send emails with 128.0esr

When attempting to send emails from any of my email account using 128.0esr - after pushing send, the email to be sent just sits there and never goes anywhere. I know that… (read more)

When attempting to send emails from any of my email account using 128.0esr - after pushing send, the email to be sent just sits there and never goes anywhere. I know that all the settings are correct for my email client since they worked fine with 115 (wish I could get back to 115.12).

Asked by Big Bad Wolf 1 day ago

Last reply by Matt 1 day ago

On 64-bit linux (Zorin), can I make profile symlink to profile on 64-bit Win10?

I dual boot Win10 and Zorin Linux 17.1, and run Tbird on both of them, works great! I copied my profile directory from Win10 to Zorin, and then renamed it to the name o… (read more)

I dual boot Win10 and Zorin Linux 17.1, and run Tbird on both of them, works great!

I copied my profile directory from Win10 to Zorin, and then renamed it to the name of the profile directory that the Tbird installation on Zorin had chosen. So both systems access the same 10 IMAP email accounts. I keep messages locally, so the profile uses a fair bit of disk space on both systems.

In fact, the profile originally came from a different Win10 machine, so I had to copy it to a (large) thumb drive. And that took several hours and encountered numerous problems. The structure and content of the profile directory tree is bewildering. But despite the errors that caused a few thousand items (of the 302,000) not to get copied, it seemed to work just fine(!).

It turns out that Zorin seems able to read and write NTFS filesystems quite well. So now I'm wondering if I can copy the profile directory from Zorin to the Win10 partition on the same machine, and replace it with a symlink to that NTFS directory? Does Tbird do funky low-level things to the profile that might not work as expected with Zorin accessing it on NTFS? There would be no risk of race conditions since only one system can be booted at a time. It's just the problems I had copying to the thumb drive in the first place that make me worry that Tbird does some kind of magic with the profile that might not work with linux accessing NTFS...

I guess I'll go ahead and try it (and report back here), but I'm wondering if I should expect problems.

Thanks!

Asked by sootsnoot 3 days ago

Last reply by Matt 1 day ago

Trash showing wrong number of mails

Since this week, the trash folder doesn't show any mails anymore. It says there are eight mails inside, but despite having not filters active, none of them are shown. Wh… (read more)

Since this week, the trash folder doesn't show any mails anymore. It says there are eight mails inside, but despite having not filters active, none of them are shown.

When I log into the webmailer of my provider, there are only two mails in the trash (the most recently deleted mails), and they are shown properly.

I use Thunderbird on Windows 11 Pro and the mail provider is 1&1.

Asked by s.fichtl 3 days ago

Last reply by Matt 1 day ago

closing tabs after viewing messages

I sometimes get many replies to a posting. I then quickly go through messages, but this leaves many tabs open. I want to be able to set something so that when I run throu… (read more)

I sometimes get many replies to a posting. I then quickly go through messages, but this leaves many tabs open. I want to be able to set something so that when I run through many messages, the tab associated with a message closes automatically after I move on to the next message. Failing that, can I close all tabs with a single click?

Asked by george116 3 days ago

Last reply by Matt 1 day ago

how to remove unwanted screen

Just updated from version 60.9.1 to latest (don't ask why). Just spent hours putting things back the way they were, but cannot find a way to get rid of the screen contain… (read more)

Just updated from version 60.9.1 to latest (don't ask why). Just spent hours putting things back the way they were, but cannot find a way to get rid of the screen containing things like "Choose What to Set Up", "Import from Another Program", "About Mozilla Thunderbird" etc that shows when no folder is selected from any account (see attached screenshot). I would prefer to see a blank screen in this area when no account folder is selected as previously.

Any way to remove this? if not, how about taking this as a request. Thanks.

Asked by dogdogonholiday 3 days ago

Last reply by Matt 1 day ago

Thunderbird Inbox Draft Flag keeps rechecking

Thunderbird Inbox Draft Flag keeps rechecking on only one of my 3 email accounts. This problem started recently, probably after the latest update to Thunderbird, which is… (read more)

Thunderbird Inbox Draft Flag keeps rechecking on only one of my 3 email accounts. This problem started recently, probably after the latest update to Thunderbird, which is now 115.12.2 x64 on my Win 10 22H2 desktop.

I installed the add-on FolderFlags so I could see and change the flags, but after I clear the Draft flag on the one Inbox, the flag is checked again after I restart Thunderbird.

The annoyances generated from this problem are making me want to change email application.

Asked by rafisher3 2 days ago

Last reply by rafisher3 1 day ago

Inserting links in Thunderbird

In a mass email, I want to use a portion of a large graphic (.jpg) as a link to a web page. I do realize that I can use an individual graphic as a link, but is there any… (read more)

In a mass email, I want to use a portion of a large graphic (.jpg) as a link to a web page. I do realize that I can use an individual graphic as a link, but is there any way to specify a region, defined by pixel row/column, to be used as a link? Thank you.

Asked by doug.rice 1 day ago

Last reply by sfhowes 1 day ago

Thunderbird can't access email account with a '@' in the password

I changed the password for one of my gmail accounts and now Thunderbird can't access it. It kept asking for verification. When I realized the problem I changed out the '@… (read more)

I changed the password for one of my gmail accounts and now Thunderbird can't access it. It kept asking for verification. When I realized the problem I changed out the '@' but I can't change the password in Thunderbird. New emails are accessible in Gmail and Outlook but Thunderbird doesn't show then and nothing happens when I use 'get messages'. I need to delete the problem account to re-enter it, when I try to add the email address as a new account Thunderbird just says it already exists and does nothing.

Asked by tom.loewen.sk 2 months ago

Last reply by sfhowes 1 day ago

can't send email

I am suddenly (without having changed anything knowingly) unable to send emails or reply to emails. I get the following message: ELNK003_308 - https://postmaster-earthl… (read more)

I am suddenly (without having changed anything knowingly) unable to send emails or reply to emails. I get the following message: ELNK003_308 - https://postmaster-earthlink.vadesecure.com/outbound_error_codes/#_308. Please verify that your email address is correct in your account settings and try again. I have checked and the email address is correct. As I said I had not changed anything knowingly. I did go into settings and changed the outgoing to no authentication. After restarting, I still get the same error. I have no idea what to do.

Asked by ghnlcspivey 2 days ago

Last reply by Matt 1 day ago

my emails are coming in but not out, Turn on SMTP authentication on reference: OB315

For no apparent reason I can receive but not send emails from yesterday. The message below tells me to check my SMTP settings. I have checked and rechecked, nothing has c… (read more)

For no apparent reason I can receive but not send emails from yesterday. The message below tells me to check my SMTP settings. I have checked and rechecked, nothing has changed, but somewhere it think it has. Any suggestions please? Regards Ilio Pieroni

Asked by Ilio Pieroni 2 days ago

Last reply by Ilio Pieroni 1 day ago

Configure email account failure

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a co… (read more)

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a couple of years ago. But now it has ceased to function after I migrated TB profile (successfully apart from this issue) no matter what I try. I’d be grateful for any suggestions. As is the case with many non-profits, there’s little tech support, but others can use the email account ok. I think it may be a TB issue as I have been able to set up the account ok with MS new Windows Outlook app (lame, but better than Mail…low bar). I’d rather have this account on my TB client along with the others I use. And the issue is replicated on two of my PCs. TB account set up reports “can’t detect settings from host server”. I found a support thread link text, which says “The failure to detect settings is rather common where hosted domains are concerned. Mostly because everything is done to a price and most of the things around encryption are done in a halfhearted manner. As is the server setups for mail. However by faithfully copying the settings from the provider as to domains server name and ports it should work.” So I did manual configuration – copied the settings from the successful Outlook set up, but no dice – all I get is server time out message. Settings are: IMAP server: mail.XXXX.org.uk Port 993 Security SSL/TLS [earlier working settings were STARTTLS port 143] SMTP server: mail.XXXX.org.uk Port 465 Security SSL/TLS [[earlier working settings were STARTTLS port 587] And using Normal Password for both; I tried Autodetect too but no good. I’ve see a suggestion that turning off the firewall (Norton) might work, but I’m reluctant to do that and doesn’t seem to make sense that would cause the issue. I found another suggestion that apparently works for some people - leaving password blank on setup. https://support.mozilla.org/en-US/questions/1399690. Before I try, are there any other suggestions or ideas? Trivial matter in the long run, but bugging me. Thanks

Asked by hectorio 1 month ago

Last reply by Matt 1 day ago

  • Solved

Email folder has a .msf but no actual file, but the emails are there in TB

In anticipation of exporting a subfolder to pdf I moved and renamed it, then ended up moving it back. Not sure what happened in that process but... My 98 emails are in t… (read more)

In anticipation of exporting a subfolder to pdf I moved and renamed it, then ended up moving it back. Not sure what happened in that process but... My 98 emails are in the subfolder when I view it in TB, but when I view it in explorer there is a .msf file but no actual file with that name. Looking through, it appears some other subfolders are missing too (in some cases the file and the .msf) but all the emails are there when I view through Thunderbird. I tried repairing the folder but that didn't help, and it won't seem to compact. I deleted the foldertree.json and that didn't help.

I am looking in Users/NAME/AppData/Roaming/Thunderbird/Profiles/XXXXX/ImapMail/imap.ionos.com/FOLDER/SUBFOLDER/SUBFOLDER (this is the path with files that have today's date).

What's my next step? Thanks

Asked by qofmiwok 1 day ago

Answered by qofmiwok 1 day ago

Microsoft Exchange Shared Mailbox Support?

Can you configure Microsoft shared mailboxes, as outlined in https://learn.microsoft.com/en-us/microsoft-365/admin/email/about-shared-mailboxes?view=o365-worldwide, in Th… (read more)

Can you configure Microsoft shared mailboxes, as outlined in https://learn.microsoft.com/en-us/microsoft-365/admin/email/about-shared-mailboxes?view=o365-worldwide, in Thunderbird. If so, can you tell me how? If not, is it on the roadmap?

Asked by brucejparks 2 days ago

Last reply by Matt 1 day ago

  • Solved

Thunderbird 128 oauth fails with gmail

I have Thunderbird 128 installed and just tried to get my gmail account set up. Everytime I try to add it, the Oauth window comes up, I log into Google, and then get a … (read more)

I have Thunderbird 128 installed and just tried to get my gmail account set up. Everytime I try to add it, the Oauth window comes up, I log into Google, and then get a "malformed url" error and the oauth fails.

Anyone else have this problem with 128? Is there a workaround?

Asked by Bob 1 day ago

Answered by Bob 1 day ago

Can't send email

When I try to send email I get this error message Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your ema… (read more)

When I try to send email I get this error message Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.

Asked by qtfrv6rpfz 1 day ago

Last reply by Matt 1 day ago