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Sync is Offline

Sync is offline on my iPhone. I re-installed Firefox. I tried the trouble-shooting article provided; however, that is not working. Now I don't have my passwords nor an… (read more)

Sync is offline on my iPhone. I re-installed Firefox. I tried the trouble-shooting article provided; however, that is not working. Now I don't have my passwords nor any of my bookmarks. How can I fix this?

Asked by Photoparity 3 days ago

Blank screen on new home page on iPadOS

As the title says, after the last update I’m getting a blank screen when I delete the current tab, normally I would get the Home Page with all my favourites and things … (read more)

As the title says, after the last update I’m getting a blank screen when I delete the current tab, normally I would get the Home Page with all my favourites and things

Asked by UltraViolet 4 days ago

Last reply by Tomatoshadow2 4 days ago

tabs visible in grid on ipad ios, but when click, no url shows and webpage won’t open

I have a lot of open firefox tabs on my ipad (some are in ‘inactive’ mode, but many are open. The tabs look blank in regular view. But when I click the three lines, I can… (read more)

I have a lot of open firefox tabs on my ipad (some are in ‘inactive’ mode, but many are open. The tabs look blank in regular view. But when I click the three lines, I can see miniatures of the pages in grid form (and a very partial url above, but not enough to copy), so I can tell they must still be there in firefox’s memory, but when I click on any of the pages, a blank page with no url opens. Where are my tabs? Why can’t I get them back? I’m set to sync, but only tabs from iphone sync to ipad; the ones from ipad aren’t syncing to iphone. I’d be very grateful if someone knew what was happening and could help me resolve this. Thank you!

Asked by zakin1 4 days ago

Sync is unreliable with both history and tabs

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another proper… (read more)

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another properly. My history also doesn’t work. I just visited a site 2 minutes ago and all I see in my history is sites I visited 12 hours ago. I’m at my wits’ end and ready to find another browser. Please help if possible.

Asked by AS 1 week ago

Last reply by Tomatoshadow2 1 week ago

Updating Firefox

I have been trying to log in to Chase.com and it says my browser is not supported. I downloaded the newest version and it still didn’t work. I updated my IOS on my iPad t… (read more)

I have been trying to log in to Chase.com and it says my browser is not supported. I downloaded the newest version and it still didn’t work. I updated my IOS on my iPad to 15.8.3, powered off for a few and powered back up and tried logging in again to Chase and it said the same thing, browser not supported. What am I doing wrong?

Asked by midnightbluelg 1 week ago

Weather Channel Radar Map won't load

The Weather Channel won't fully load ... Just spins with some temp data when ask for Hourly or blank screen under the Weather Channel heading when ask for Radar... Rada… (read more)

The Weather Channel won't fully load ... Just spins with some temp data when ask for Hourly or blank screen under the Weather Channel heading when ask for Radar... Radar Map shows under Today but not under Radar .... running an older IMAC and Monterey... Radar OK in Safari... Only extension is Clock... Firefox up to date... Help? THANKS

Asked by spedprof 1 week ago

Unable to sync iOS device

When I try to sync my iOS, device, I am able to scan the QR code on my desktop machine, then I am asked for my two FA code from the authenticator app, and after I submit … (read more)

When I try to sync my iOS, device, I am able to scan the QR code on my desktop machine, then I am asked for my two FA code from the authenticator app, and after I submit that, I repeatedly receive the error screen noted on the uploaded image below. When trying the alternative method of signing in with my email password, my mobile Firefox app simply hangs and does not proceed after I enter my current password.

I have changed my Mozilla password. I have signed out and signed back into Mozilla account. I have restarted my iPhone. I have restarted my desktop. I am successfully synced between my desktop and laptop.

Any suggestions?

Asked by L Kendrick Mills 1 week ago

I’ve been hacked

I’ve already changed passwords but they have managed to delete a lot of my personal stuff including passwords. How do I stop this? Also the Firefox focus app keeps wantin… (read more)

I’ve already changed passwords but they have managed to delete a lot of my personal stuff including passwords. How do I stop this? Also the Firefox focus app keeps wanting to open an external browser even though I have it set as default as I am able to use it atm. But I know I’m still hacked. I have 0 internet connection on most apps and features. Also getting pages that when I inspect them they look like the photo attached….

Asked by N3WT0N11 1 week ago

Searching

why when i try to search a topic do i receive this response, advanced security blocked access to http when i search the same topic on 'duckduckgo' i have no issues. … (read more)

why when i try to search a topic do i receive this response, advanced security blocked access to http

when i search the same topic on 'duckduckgo' i have no issues.

Asked by donee3 1 week ago

"Sync" does not display on my iPhone

I am trying to set up sync on my iPhone. I tried to follow the instructions in the pop-up labeled "Sync FireFox on your phone or tablet. However, "Sync" does not display… (read more)

I am trying to set up sync on my iPhone. I tried to follow the instructions in the pop-up labeled "Sync FireFox on your phone or tablet. However, "Sync" does not display on the menu. However, "Sync now" displays in Settings. I tried clicking on Sync Now and it runs without stopping and nothing is happening.

Help!

Asked by RJL_web 2 weeks ago