Firefox Community Forum

All of a sudden when I open Firefox a dialogue box from Software Update appears and asks for permission to make changes to my computer-- never happened before. My preferences are set to automatically update and my app list says I have the latest version of Firefox (129.0.1). I've checked Firefox properties and there is nothing selected under compatibility mode (I read on the forum this could cause the pop up). I can’t figure out what changes Firefox’s Software Update wants to make if I already have the latest version (so I always say no). The Firefox update to 129.0.1 was 8/14 but this dialogue box only appeared a few days ago. Is Firefox just not working because it’s not getting the automatic update message sent to maintenance? Do I need to uninstall and reinstall the maintenance program? And if so, how do I do that? (Windows 10)

I'm running into an issue where FF just closes when internet connection is lost. It does not create a crash report. I use a VPN for work but this issue occurs with VPN on or off. I still get this issue in safe mode. Other browsers like Edge do not do this. Disconnecting from different networks still causes this. I can get this on the stable download of FF and the Nightly. I've done a fresh install where I deleted all FF folders in the appdata and Program Files directories. The crash can doesn't happen at a specific time, just while FF is running. I've already watched this issue with a resource monitor ope and there aren't any spike or anything of note during these times. I can reproduce this easily on my end. Can anyone help diagnose the issue?

My steps: 1. Open FF 2. Open the windows 10 network tab 3. Disconnect from current WiFi 4. wait ~10 seconds 5. FF will close (crash?) without any interaction needed

When Firefox is my chosen browser, I often follow a link in an email to a usual site, but get a message saying 'Network Protocol Error'. I've tried the instructions online; they don't work. If I copy the link address and paste it into a different browser, I have no problem at all... I'm at the point where I don't want to use Firefox! Can anyone help me please?

I can go to the https://www.newsmax.com website and I keep getting "Secure Connection Failed" message. I can then to to the address bar, click on the "lock" emblem (that is not locked) and choose "remove site data and cookies" Once I do that, and click on "Try Again" the website works. If I choose a new link from Newsmax, and choose open link, that link has a ! point in the tab, and go there and get the same message. Once I remove cookies and data that site and it's links work .... for a while. Then it is back to that same message "Secure Connection Failed"

Any thoughts on how to correct this? This does not seem to be an issue in Waterfox or Pale Moon, 2 other browsers I also have.

Vern

Tell me why version 129.0.1 is not allowing connection to "www.newsmax.com? This problem did not occur with previous versions.

Occasionally, after visiting a legit/non-questionable/non-sleazy website that I’ve never been to before, I'll get an email from that site immediately, after leaving the site. These have been just plain websites that are selling a product (roofing, windows, etc.). HOW ARE THEY GETTING MY EMAIL ADDRESS???!!! So, far this only happens when using Firefox.

Are they getting it thru Firefox AFTER I’ve used my email address (as a username) after having logged out of a previously visited website? (And yes, I know I can just delete my history after leaving those logged in websites, but I shouldn’t have to... However, when/if I do log into a financial institution, I ALWAYS CLOSE that browser window after logging out.)

OR, are they possibly getting my email address thru a Firefox extension, “Video DownloadHelper” (installed thru Firefox), where I CAN SEE my email address (and license#) listed in the extension’s settings for its Companion App? And, if it IS this extension, how can I get Mozilla to block that info from sites I visited??!!! (other than uninstalling the extension)

Using Firefox, v129.0.2, 64-bit. and Windows 10 Pro, 22H2, build 19045.4780 (although Firefox shows: "Windows_NT 10.0 19045"). Also, auto-fill is unchecked in Firefox settings and I NEVER save usernames/passwords in of thru my browser.

Hello - I've noticed lately that when I type a search, sometimes Firefox does nothing. It doesn't pull any results, it acts like I've done nothing, but I can see the search terms I typed in the address bar, separated by + symbols. It simply doesn't go anywhere and doesn't perform the search. I do a lot of searching when I'm working and this happens approximately 1 out of every 15-20 searches. I've attached an image where I opened a new tab, typed my search term and it remains on the homepage. You can see the search terms in the address bar.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Am on win10 -- FF 118.0.2

A strange thing has just occurred in the past two days -- Firefox will no longer drag and drop URLs to form a shortcut on the desktop; I get only the international "can't do that" symbol, the circle with a slash, as I drag.

When I make a shortcut within firefox, then copy it and paste to the desktop, instead of the FF icon, I get the blank sheet, but when I look at the file with Notebook, it shows all the expected content:

++ clip shortcut content ++ [InternetShortcut] URL=https://www.reuters.com/technology/nvidias-forecast-dampens-ai-enthusiasm-other-tech-stocks-2024-08-28/ IDList= HotKey=0 IconFile=C:\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\shortcutCache\B1_LfDoEyJumsj81b4UeTw==.ico IconIndex=0 ++ end clip=== Items between < > redacted ++ BUT! the shortcut doesn't work. no response, whatever, when clicked on. Same deal with shortcuts that once did work; they are now inactive. However, when dragged onto FF or Chrome, they magically link up as they ought to.

I've googled for answers, but found nothing worthwhile. One suggestion was to shift the default browser to something else. I chose Google Chrome. Did no good. The shortcuts remained inactive. I could drag and drop from Chrome to the desktop but the shortcuts were still of a white sheet and inactive.

So, I'm suspecting something in Windows needs to be reset, but what? Can't find anything about where and how url shortcuts are treated in the registry. It's an annoyance. Any help greatly appreciated.

Since the last update, websites (eg- Pocket) that use Captcha recognition as part of the sign-in proceedure aren't loading the Captcha page. Ive checked other browsers & Captcha sign-in works normally. It means I can't use Firefox to log into websites which use Captcha & have to use an alternative browser instead. I've turned off all add-ons such as privacy badger, uBlock, Trace etc

When I open https://www.bluemountain.com/ the login is a popup. Firefox remembers my log in and when I click "Sign In" nothing happens. This worked fine up to the last Firefox update. Blue Mountain tells me it is some sort of security issue.

Is there a problem with downloading from streaming services? I noticed that Chrome had a similar problem to mine. Since about last Saturday, I cannot download MSNBC and other programing on YouTube TV -new shows (Live or Recorded) from YouTube TV. Sometimes there is an error - "there was an error licensing this video". Sometimes it is just a revolving circle that never completes. The programs appear fine on my son's cable. The "about" says that Firefox is up to date and Windows 10 did a cumulative update on 8/13 but streaming worked fine at least through 8/22.

I don't like the default homepage provided by Firefox, so I found an extension that can offer better tabs. But when I open Firefox, my homepage doesn't show the page provided by the extension. It's still Firefox's default homepage. Only when I open a new tab will the page provided by the extension appear. Also, the settings don't offer the option to replace Firefox's default homepage with the page provided by the extension. I need to replace the homepage from Firefox's default homepage to the tab provided by the extension.

sign in wants code. my google authenticator not giving correct code to sign in. only can sign in with google acct to post to ask a question.

so need to suggest use a text as I am confused with phone google authenticator. like to turn off this step. so can sync. reinstall ff and old bookmarks show up.

I want to be able to click and drag the URL from the address bar into Excel. (I can do this on other browsers with no issue.)

I want it to display, e.g.: https://support.mozilla.org/en-US/questions/new/desktop/form and not Get Support | Mozilla Support

I can right-click, copy, paste, but it's laborious when I'm used to click and drag! Can anyone help, please?