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my home page keeps doing this

I have news max as my default home page . it did this once before on Firefox and i thought i fixed it it works on Chrome. I tried clearing cookies and syill get t… (read more)

I have news max as my default home page . it did this once before on Firefox and i thought i fixed it it works on Chrome. I tried clearing cookies and syill get this why

Asked by Mary 8 hours ago

Last reply by Mary 53 minutes ago

how do I stop videos from repeating?

How do I either stop videos from autoplaying or auto repeating? Either one would be a blessing but I've searched and cannot find an effective way to do it. Blocking in F… (read more)

How do I either stop videos from autoplaying or auto repeating? Either one would be a blessing but I've searched and cannot find an effective way to do it. Blocking in Firefox is not effective. Mostly it seems in facebook, but I believe it repeats all the time on all sites.

Asked by Tim 2 weeks ago

Last reply by Tim 1 hour ago

When I use ZOOM, the Video does not work. I see the gray lock image not my face.

When I use ZOOM, the Video does not work. I see the gray lock image not my face. I have Windows 11, and a Lenovo DESKTOP-S7TI8GU. Intel(R) Core(TM) i5 . 64 bit OS. … (read more)

When I use ZOOM, the Video does not work. I see the gray lock image not my face.

I have Windows 11, and a Lenovo DESKTOP-S7TI8GU. Intel(R) Core(TM) i5 . 64 bit OS. How do I fix this problem? - Christine

Asked by christine41036 1 hour ago

Not receiving emails currently from previous sender

I was receiving emails previously from someone in my contacts until mid-summer. Now, their emails are not coming through. Today, was the latest problem. They said they… (read more)

I was receiving emails previously from someone in my contacts until mid-summer. Now, their emails are not coming through. Today, was the latest problem. They said they sent me a link for a Zoom meeting & I did not receive this email from their business. They had to send it from their personal email account. Want to correct this problem. Where do I start??

Asked by Joan 2 hours ago

Repeating Software Update popups but Firefox set to automatic updates

All of a sudden when I open Firefox a dialogue box from Software Update appears and asks for permission to make changes to my computer-- never happened before. My prefer… (read more)

All of a sudden when I open Firefox a dialogue box from Software Update appears and asks for permission to make changes to my computer-- never happened before. My preferences are set to automatically update and my app list says I have the latest version of Firefox (129.0.1). I've checked Firefox properties and there is nothing selected under compatibility mode (I read on the forum this could cause the pop up). I can’t figure out what changes Firefox’s Software Update wants to make if I already have the latest version (so I always say no). The Firefox update to 129.0.1 was 8/14 but this dialogue box only appeared a few days ago. Is Firefox just not working because it’s not getting the automatic update message sent to maintenance? Do I need to uninstall and reinstall the maintenance program? And if so, how do I do that? (Windows 10)

Asked by czk24 4 hours ago

Unsupported video pages.

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome… (read more)

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome or Edge instead. I'm using the latest version on my laptop. Firefox is my default browser so would like these sites to work.

Asked by santiago72000-tefl 4 hours ago

Firefox is closing when internet connection is lost

I'm running into an issue where FF just closes when internet connection is lost. It does not create a crash report. I use a VPN for work but this issue occurs with VPN on… (read more)

I'm running into an issue where FF just closes when internet connection is lost. It does not create a crash report. I use a VPN for work but this issue occurs with VPN on or off. I still get this issue in safe mode. Other browsers like Edge do not do this. Disconnecting from different networks still causes this. I can get this on the stable download of FF and the Nightly. I've done a fresh install where I deleted all FF folders in the appdata and Program Files directories. The crash can doesn't happen at a specific time, just while FF is running. I've already watched this issue with a resource monitor ope and there aren't any spike or anything of note during these times. I can reproduce this easily on my end. Can anyone help diagnose the issue?

My steps: 1. Open FF 2. Open the windows 10 network tab 3. Disconnect from current WiFi 4. wait ~10 seconds 5. FF will close (crash?) without any interaction needed

Asked by wcusack 6 hours ago

Network Protocol Error messages

When Firefox is my chosen browser, I often follow a link in an email to a usual site, but get a message saying 'Network Protocol Error'. I've tried the instructions onlin… (read more)

When Firefox is my chosen browser, I often follow a link in an email to a usual site, but get a message saying 'Network Protocol Error'. I've tried the instructions online; they don't work. If I copy the link address and paste it into a different browser, I have no problem at all... I'm at the point where I don't want to use Firefox! Can anyone help me please?

Asked by BTINAZ 1 day ago

Last reply by BTINAZ 6 hours ago

Mobile Bookmarks Hidden on Desktop

Up until a few weeks ago, I could see and access Mobile Bookmarks (I sync these to my Firefox Desktop) using the Firefox Desktop browser from the Bookmarks drop-down menu… (read more)

Up until a few weeks ago, I could see and access Mobile Bookmarks (I sync these to my Firefox Desktop) using the Firefox Desktop browser from the Bookmarks drop-down menu in the topmost toolbar.

Now, I can no longer find Mobile Bookmarks in the Bookmarks drop-down menu.

I can still find it by choosing Manage Bookmarks and, in the resulting pop-up, I can see it in its regular location there. However, this is significantly less convenient as it requires me to juggle another window and perform more clicks.

Is it missing due to a bug? Does Mozilla intend to fix/address this?

Thank you in advance for any help.

Asked by Mobius 6 hours ago

How can I stop Firefox from leaking my email address?

Occasionally, after visiting a legit/non-questionable/non-sleazy website that I’ve never been to before, I'll get an email from that site immediately, after leaving the s… (read more)

Occasionally, after visiting a legit/non-questionable/non-sleazy website that I’ve never been to before, I'll get an email from that site immediately, after leaving the site. These have been just plain websites that are selling a product (roofing, windows, etc.). HOW ARE THEY GETTING MY EMAIL ADDRESS???!!! So, far this only happens when using Firefox.

Are they getting it thru Firefox AFTER I’ve used my email address (as a username) after having logged out of a previously visited website? (And yes, I know I can just delete my history after leaving those logged in websites, but I shouldn’t have to... However, when/if I do log into a financial institution, I ALWAYS CLOSE that browser window after logging out.)

OR, are they possibly getting my email address thru a Firefox extension, “Video DownloadHelper” (installed thru Firefox), where I CAN SEE my email address (and license#) listed in the extension’s settings for its Companion App? And, if it IS this extension, how can I get Mozilla to block that info from sites I visited??!!! (other than uninstalling the extension)

Using Firefox, v129.0.2, 64-bit. and Windows 10 Pro, 22H2, build 19045.4780 (although Firefox shows: "Windows_NT 10.0 19045"). Also, auto-fill is unchecked in Firefox settings and I NEVER save usernames/passwords in of thru my browser.

Asked by BumbleBee 7 hours ago