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Access

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This messag… (read more)

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This message shows:

'Firefox detected a potential security threat and did not continue to webmail.mercuryin.es. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.' AND tells me that there is nothing I can do about this.

Asked by costachum 13 hours ago

Last reply by cor-el 8 hours ago

August 6, 2024 Update

After the recent update I am no longer permitted to stream movies. How can I reverse this update, change it or will there be a patch to address this malfunction? I am not… (read more)

After the recent update I am no longer permitted to stream movies. How can I reverse this update, change it or will there be a patch to address this malfunction? I am not the only one that this has happened to. Every update changes my settings, I have learned to go back into settings and change back.

Asked by APureKindSoul 1 day ago

Last reply by jonzn4SUSE 1 day ago

Customization lost when restarting Firefox.

Good Morning, I would appreciate your support if anyone can give me any idea about how to solve this issue as I lost my parameters when restarting Firefox. Every time … (read more)

Good Morning,

I would appreciate your support if anyone can give me any idea about how to solve this issue as I lost my parameters when restarting Firefox.

Every time that I restart Firefox (115.13.0esr 64-bit), I lose most of my personalized parameters: download recording directory, toolbar customization, etc.

As an example, every time that I restart it, a new download recording directory is again customized related to a folder that I deleted 10 years ago.

I understand that I am doing something wrong or something must be wrongly in my system. Have you ever managed this situation? Could you please be so kind to provide me any guide about how to solve this issue?

Thanks in advance and kind regards, Enric

Asked by Enric Diez 5 days ago

Last reply by cor-el 5 days ago

change email

I installed mozilla firefox on my desktop computer 5 years ago At the time, my email address was davsue@myfairpoint.net This email no longer exists my new email address i… (read more)

I installed mozilla firefox on my desktop computer 5 years ago At the time, my email address was davsue@myfairpoint.net This email no longer exists my new email address is davsue123@gmail.com I signed out of firefox I want to sign in again It sends me a confirmation email to davsue@myfairpoint.net that doesn't exist Can't retrieve the email to verify my account Now what? haven't been able to set davsue123@gmail.com as a secondary email

Asked by davsue 6 days ago

Last reply by Ray Vermey 5 days ago

Youtube Stalls out in Win 10 and Win 7

1) Youtube stalls out. Seems to be preventing or blocking the front ad from running, ... but wait long enough, Youtube video will play. This happens on all my computers… (read more)

1) Youtube stalls out. Seems to be preventing or blocking the front ad from running, ... but wait long enough, Youtube video will play. This happens on all my computers, Win 7 and Win 10. Problem been going on the last 30 days.

2) In Win 10, Firefox browser never shuts down when I close it. Must go into Task Manager & do a "End Process" to kill it. I do make sure Microsoft Edge Browser is Disable. It wants to run all the time too. Thanks for your efforts. Been using Firefox since 2002.  :)

Asked by panda53478 1 month ago

Last reply by TyDraniu 1 month ago

cannot print maps from AAA triptik planner

Cannot print maps from AAA triptik planner. Secure Connection Failed An error occurred during a connection to ttp-map-print.aaa.com. The page you are trying to vi… (read more)

Cannot print maps from AAA triptik planner.

Secure Connection Failed

An error occurred during a connection to ttp-map-print.aaa.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Jim Horton 1 month ago

Last reply by cor-el 1 month ago

Cannot spellcheck an email before sending

Using Firefox for webmail, There used to be an option to spellcheck a "Composed" message before sending it. Probably after a recent "upgrade", that option seems to have … (read more)

Using Firefox for webmail, There used to be an option to spellcheck a "Composed" message before sending it. Probably after a recent "upgrade", that option seems to have disappeared. True? Can I get the facility back in some way?

Asked by ASBeesley 2 months ago

Last reply by cor-el 2 months ago

McAfee malware added several days ago

McAfee malware has entered the firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additiona… (read more)

McAfee malware has entered the firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additional warning follow and reoccur every couple of minutes. I don’t have McAfee Anti-virus software on my computer & have not installed any new software for some time. The anti-software I have works fine (Spybot & Microsoft Security Essentials) and detects no problems. The first application I initiate upon boot-up each morning is Firefox and that’s when the problem begins. It is somehow related to Firefox. I cannot find any processes in play.

I can open Chrome with no problems (however, Chrome no longer supports Windows 7. I’m using Windows 7 Pro. I tried all the free malware scanning programs suggested but nothing found.

I cannot find any link to Firefox Desktop Support as you suggested. Can you please forward this email to that support team.

Sincerely, [removed email and phone# from public support forum], Florida

Asked by roribe 2 months ago

Last reply by James 2 months ago

At some point browser back button stopped returning you to the same exact results page (order etc.)

I cannot begin to express how frustrating this change is... and I struggle to comprehend why anyone would introduce this by writing it into software, but I'm sure it has … (read more)

I cannot begin to express how frustrating this change is... and I struggle to comprehend why anyone would introduce this by writing it into software, but I'm sure it has something to do with money and profits.

There was a time when you could do a search and get a list of results, and then view a specific listing, and then return to your search page and view another listing. however, those days are evidently gone, as now when you return to your search page, it's slightly different results in a different order. Most are there, but some are missing entirely, and the ones that remain are varied slightly. Whaaaat for!? It is truly a form of torture.

Now in fairness I can't tell if it's the browser (Firefox), or the search engine (Duck Duck Go), because I am unfortunately not a developer. However, whatever is causing it should be fixed out of a sense of social responsibility to the greater good.

If anyone knows why this happens and knows how to fix it, I would be sincerely grateful if you shared the solution.

E

Asked by obhke4e3 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

website blocked by script execution error

Website loaded without any problems for months until I get this error message out of the blue; see screenshot below. Did try Java toggle on-off extension but the options… (read more)

Website loaded without any problems for months until I get this error message out of the blue; see screenshot below.

Did try Java toggle on-off extension but the options button is not displayed on the extension that would have enabled me to enter URL of site in blacklist text box.

Asked by J D 2 months ago

Last reply by cor-el 2 months ago