Thunderbird Forum podrške

I am running 4 email addresses (3 hotmail.com and 1 live.com) on TB 102.15.1 (64 bit) - Windows 10. About a month ago I upgraded TB was unable to send anything no matter what Server settings I used - tried every combination - so I downgraded back to Version 102 and everything went back to normal. About a week ago, one of my hotmail accounts started giving me a "fail to log in" message. The other accounts work fine. The "fail to log in" will go from 2 or 3 times to 15 to 20 times in about an hour or so but every time, sooner or later will work and then it will be fine for a few hours and then start again. I have had these accounts running on TB for well over 10 years with no problem and I have not changed anything in the Server settings or anywhere else. The account I am having the issue with has been running on TB since TB started with no problems until now. I assume that TB may be having some issues with the Outlook platform but I have not changed anything there either and I have no problem logging into hotmail.com directly. I have spent many hours combing the internet for hints to no avail - everything I have tried has either had no effect or screwed things up so I had to back track to where I started. Any ideas???

Created several email mailing lists. Stored them in the Personal Address Book (PAB). I'm sorry, but Thunderbird doesn't seem to work like any other email client. How do I address an email using one of those mailing lists in the PAB. Tried typing the whole name of the mailing list in the To: field. Didn't work. I'm not entirely stupid but it doesn't make sense to me.

Thunderbird 115 included in 24.04 LTS installation.

My profiles are located on the SD card working well on other two laptops running ubuntu 22.04. Swap SD cards between two laptops is my way of working with Thunderbird since 13.04.

After installation 24.04 LTS (and Thunderbird 115 included). Following the instruction for adding old profile to the new Thunderbird. Help->thunderbird information->about:profiles. Creating new profile. 1) Using the function CHOOSE FOLDER indicated the path to the profile /media/VB/AB49-E208/Thunderbird profile 2) The path to the folder shown by Thunderbird is different (and strange): /run/user/1000/doc/58235/Thunderbird

When looking into the directory tree the folder is empty (obviously). Thunderbird therefore cannot reach the profile located on SD card and doesn't work.

QUESTION: Is there any way to overwrite the profile folder path in Thunderbird 115 ?

I am running Supernova version 115.5.2 and have a strange situation (maybe it's normal) when opening it.

If I have received any emails for any account in a previous session, then when I open a new session, the folders for these accounts open expanded and other accounts that did not receive any emails, remain collapsed.

I know there are others who have various issues regarding all folders expanded or collapsed but in Thunderbird before Supernova, I always collapsed all my folders and opened a new session with everything collapsed.

So can anyone tell me how to set-up Supernova so that when I collapse all my folders at the end of a session, a new session will open with all the folders still collapsed?

Thanks.

I’m running Supernova 115.11.0 (32-bit) on a Windows 7 desktop (64-bit), and – from the beginning – it has been freezing at least once every 24 hours. The only way to “unfreeze” it is to use Task Manager to close Thunderbird, and then reboot it. No troubleshooting reports are ever shown.

Is this a wide-spread issue, that may be addressed in updates?

This is basically the same issue as someone posted in https://support.mozilla.org/en-US/questions/1431097 I posted it there as the latest reply, but the thread is idle. So- I am receiving regular emails with jpg attachments from IP security camera, sometimes jpg is displayed, sometimes not, at the same time using mobile phone email app or on my win10 pc other email app it shows just fine. Also strange that when I try to open the attachment with faststone image viewer- nothing happens at all, if I try to save the attachment, it is saved, but the size is 0 bytes, though in a message view it shows as 241 KB. I have tried solution from https://support.mozilla.org/en-US/questions/1404538 and no difference, seems like a bug. Today I noticed that not only jpg, but also pdf files sometimes have the same issue. Email provider is outlook.com

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Since Thunderbird was upgraded to 115.10.1 (64-bit), it now fails to send SMTP messages with the following error.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) ***.mail.pairserver.com was lost in the middle of the transaction. Try again.

This affects all six(6) accounts in Thunderbird, all of them can receive and edit e-mail messages; however, all of them fail to send e-mail messages.

Prior versions of Thunderbird have worked with this configuration for many years.

Other e-mail clients such as Evolution do not have this issue and I have confirmed with my provider that Thunderbird is no longer sending e-mails.

Any thoughts on how to roll back Thunderbird until this issue is resolved?

Sometimes a mail comes in, a notification sound is played - but no notification pops up (Thunderbird notification).

How come?

The mail comes in normally and arrives in the inbox - it has no filter settings.

Thanks!

A few months ago

If I deleted an email or moved it to another folder - on my apple app for any of the accounts that I also have on thunderbird

The changes would sync seamlessly - a few seconds after I deleted or moved an email on my apple iPhone mail app - on my laptop - thunderbird would show the same changes.

The same worked the other way if I deleted or moved an email on thunderbird on my laptop - my iPhone would show the changes in seconds.

However now if I do the same on my iPhone The changes do not show up at all.

BUT if I do the changes on my laptop - they will show on my iPhone. It just doesn’t work if I do the changes on my iPhone.

Is there a reason for this?

Hello Thunderbird users!

Today my father lost all the sub folders below the folder Archives. Doe anybody know how to get them back?

I tried the following:

• Clicked on Folder Modes -> All Folders
• Tried the solution mentioned here: http://kb.mozillazine.org/Local_Folders

The strange thing is I also don't see any .sbd or .msf files, with one of the names he mentions, under the directory Mail (in the profile directory). How can they suddenly disappear or be deleted?

If someone knows how to get the folders (with the e-mails) back, that would be very much appreciated!

It is supposed that all emails (received & sent) are saved locally in Thunderbrid. I moved my hosting account from one provider to the other provider, I setup same email address as i had with the previous provider and also using in the Thunderbrid. I could still see all the emails but Thunderbird asked me for a new password. Things were ok up to this point but when i entered the new password, all of a sudden all the emails of that account disappeared. Surprisingly when i try to search something using search toolbox, Thunderbird shows me result from all the emails that are disappeared.

I believe emails are still there but disappeared due to some glitch & that need to be fixed in the code. Can anyone please provide me a work around or development can fix this bug & release a new version ?

Thanks Farhan

I want to search a local folder and all its subfolders using eg "Match all of the following" but I could not find how to get a search containing these modes. After over half an hour I have found that the term I was looking for is "advanced search", available via a keyboard shortcut. I cannot possibly remember keyboard shortcuts, why do I have to log on to my Mozilla account just to find out how to do it? There should be a comprehensive user manual that I can download for looking up this sort of thing offline?

I changed the password for one of my gmail accounts and now Thunderbird can't access it. It kept asking for verification. When I realized the problem I changed out the '@' but I can't change the password in Thunderbird. New emails are accessible in Gmail and Outlook but Thunderbird doesn't show then and nothing happens when I use 'get messages'. I need to delete the problem account to re-enter it, when I try to add the email address as a new account Thunderbird just says it already exists and does nothing.

Hello Forum!

My GMail account is approaching the 15GB limit and so I will need to migrate my email from one Gmail account to another, specifying a date range. range (i.e., any email sent before June 2015). Can Thunderbird help me to do that? If so, what is the process I need to go through?

Thanks in advance to all who reply, Dan

Opened TB 115.11.0 (64 bit) this am A compact procedure started up. I am now left with a message whose subject is quite different from the content The next message has just come through - apparently no problem, but the original error remains. See screenshot. Not sure what to do next!

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

Please assist,I have 4 Email address with Thunderbird & regardsless of which email I use ti send a reply,it comes up with out going server SMTP error this all happened when I added a 4th Email address Thank you Darryl

First, I am supporting a family member, who has TB configured on two separate machines. Configuring for Comcast IMAP+SMTP, in the usual manner; nothing esoteric about that, all very routine.

Machine A seems to be working okay, no errors. TB up to date on this machine, connected over an ethernet wire, if that makes any difference.

Machine B, getting spam prompted over IMAP 1014 errors. No other information is provided than 1014.

I have tried dropping the account configuration hundred percent, restarting TB, re-adding the account configuration, to no avail. Still spam 1014 errors.

I did happen to notice TB needed an update, so I did that as well. Still 1014 errors.

I have also tried dropping that email saved password from the saved passwords, and responding to the subsequent re-enter password prompt. Also to no avail.

What if anything might have changed, and how can we contend with this? What is so corrupt, do we need to be mucking around in any AppData files, roaming files, etc?

We are not the only ones, apparently, to have bumped into this issue. Not sure if this is also Comcast specific, since a recent TB and/or IMAP specification change, i.e. maybe we try with a gmail account, for instance.

Wondering also, is it IMAP and/or Comcast somehow tieing Machine A to the IMAP and not releasing that association? Knowing a little bit about IMAP in this regard. And/or somehow now prohibiting Machine B+ from establishing a connection?