Thunderbird Community Forum

Hi, Recently Kaspersky antivirus (Premium) started picking up potential threats. It points to files in C: users\lther\appdata\roaming\thunderbird\profiles\tzldd93i.default\mail\pop3.iafrica.com\sent....

I have deleted the files in Thunderbird under sent files, but they still get picked up by Kaspersky. There is no option to delete them in Kaspersky, only to exclude or ignore. I do not want to manually delete all sent files, I cannot see the individual files in windows (win 10) anyway.

Is there a way to fix this. Kaspersky support have tried but no success.

Regards Leon

I'm using Discover to update Flatpak apps. A few days ago it updated to the latest 128 version of Thunderbird and I had subsequently made some changes to my profile and the details.

I wasn't paying attention this morning when updating via Discover and, once finished, found that Thunderbird had been downgraded to 115, leaving me unable to open it without the "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version." message.

I don't want to create a new profile, so what's the best way for me to switch back to 128 while maintaining the profile I had set up on it?

Hello, I have a question about the interaction between the import profile functionality and IMAP synchronization. I am currently in the process of transferring a domain, and during that process the existing emails on the IMAP server for that domain will be lost.

If I have all the emails for that server in a thunderbird backup, and I then transfer the domain and set up another IMAP server for the same addresses, then restore the thunderbird backup, will the emails from the backup then be added to the new IMAP server? If not, does anyone have a recommended way to achieve this?

Thank you

Hi,

I have six IMAP email accounts that will cease to exist in a few weeks when I don't renew the domain/hosting where they reside.

Most of these accounts include invoices for purchases, and serial numbers etc that I need to have access to after the accounts will die, so just being able to read them offline. Even down the track when I inevitably build a new PC, I'll still want to have access to theses messages offline.

What is best practice for archiving or backing up these so I can still read them in future? Is there a way to archive so that I can read them in other clients in future? or I can only archive in a way that will be Thunderbird only?

Also... how do I get Thunderbird to allow me to read the messages from these accounts, without checking for new messages on these accounts, which would give error popups every time?

I've never had to do this before, and when I've searched around the results seem super confusing.

Any help would be greatly appreciated.

In case its relevant, my current Thunderbird version is 115.12.1 and running latest update of Win 10.

After update Thunderbird to version 128.0esr-3 (Ubuntu, snap) RSS channels that require authentication are not downloaded. There is info about access denying.

In previous versions there was a pop-up asking for login and password (no need to write, just click button) after every restart od Thunderbird. Now there is no pop-up, only info about denied access.

Thunderbird 115.12.2 is generating an overlay over the body of an email message blocking the user from clicking on the login link when they move the mouse cursor close to the login button contained in the email body.

Hopefully the attached images adequately demonstrate what is happening.

What is this feature called and how do I disable it please?

Thanks

My "Write" screen has suddenly become useless. It will not show any toolbars, including the Composition bar. So no Send button, no sending. Even the formatting bar below the subject line is grayed out and inert. Looks like this is a longtime failing. I tried solutions offered in earlier threads and none helped. Pressing Alt on the keyboard does not produce a temporary Menu Bar. Help!

My replies used to go into the same folder as the message being replied to. Now they don't, and I can't find the configuration option that used to enable that. Where is it? Is it gone? Forever?

Cox just transferred all customers' email systems to Yahoo. After my e-mails were transferred to Yahoo, Yahoo tried to help me when I was getting error messages saying that log in to server smtp.mail.yahoo.com with my user name (my e-mail address) failed. The Yahoo rep told me that my problem is that "Whenever the generated app password from Yahoo is entered, sending emails works, but it only stays like that until the computer gets restarted. The app password is not saved." The rep told me that many Thunderbird users who had their email systems transferred to Yahoo are having the same problem. Has anyone had this problem and been able to resolve this problem? Thank you! Cyd

I recently created a new profile, changing from POP3 to IMAP in order to meet the new Microsoft security requirements. All went well until I went to change my address book backup copy routine to access my address book in the new profile.. I cannot find any .MAB nor .SQLITE files anywhere! My address book is out there somewhere, as I can bring it up in Thunderbird, but I cannot find the actual file. What's going on?

Running TB 115.12.2 (32-bit), Windows 10 10.0.19045 Build 19045

I have contacted you previously and tried all the suggestions to solve my problem. None of them seemed to work. The issue only arose after a recent update to Thunderbird. I was pointed in the direction of my service provider. They confirmed nothing had changed their end. I created an email account in Microsoft Outlook. I can send and receive emails via my service provided. I have to assume the problem I am having is with Thunderbird. Before I leave Thunderbird for pastures new, do you have any suggestions? Bill

I posted this the other day and have had no reply or I maybe cannot find the thread. Please help.

I cannot send messages from Thunderbird since it was last updated on my pc. Version 115.12.2 (32 bit). I have checked the server settings and they have not changed in years. I have been in touch with Virgin Media, my service provider, and I can send emails when logged on to my account and not involving Thunderbird. I can also send emails from my mobile phone using Gmail. The issue would seem to be with Thunderbird and this recent update. Please point me in the right direction, bearing in mind I am not particularly computer literate.

I cam getting constant and continuous multiple security exceptions for p53-caldav.icloud.com saying it's the wrong site. I have made not changes to the thunderbird setup except for normal updates. i've confirmed these multiple times but they still keep coming. Any help would be great

Today I changed my Google password, and now I can't login via Thunderbird to get email.

On startup, I am prompted with the Google login screen, which asks for my email or phone. I click Next, and get the message

   400. That’s an error.

   The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I'm using Thunderbird 115.10.1 (64-bit) on MacOS Sonoma 14.5.

Hi,

I am running Thunderbird 115.10.1 (Flatpak) on Ubuntu 20.04. (no extensions except birdtray) I have 4 email addresses added to my TB, and I like to see all of them together, therefore I am using Unified Folders. When I am accessing Unified Inbox, TB is very slow and basically frozen until it loads this folder (often a pop-up appears that 'TB is not responding'). it takes between 30-60 seconds to load my emails (either on start-up, or clicking on another folder, then going back to Unified Inbox). Every other folders open almost instantly. I have to admit I have a lot of emails in the Unified Inbox (~20K), however the inbox of my main email has 18K, and accessing that folder separately is instant. So any operation, other than opening Unified Inbox, is quite snappy.

This issue persists since I upgraded to v115, even when I did an OS reinstall (also tried installing apt (v115.11.0)).

I have seen this answer: https://support.mozilla.org/en-US/questions/1428374#question-reply however, nothing changed by resetting the folder.

Happy to see thunderbird is doing better and better recent years. I think it is now the time to add an option to allow it automatically startup in the background on system startup, which has been asked for several years. That is a really useful option, why not just implement it?

I think there are 2 ways: 1. Just automatically startup in the background on system startup and receive messages 2. Register a service in the background to receive e-mails and pop up notifications, and in this case, we don't need to add this option

The first solution may be easier to implement, but the second seems better? Anyway, thunderbird should have one of them

BTW, add an option to minimalize when click on 'close' button. I know there's an extension for this, so why not just integrate it :-)

Thanks!

hello i a just updated Thunderbird and did not know it would update to this 128.0esr 64 bit. I do not like this new one but if i try to go back it says i need to make a new profile i do not want to do it for fer of losing everything. Bu t my question on when i got to my in box and where it say correspondence I now see < the side ways arrow and it give the email how do i stop that what do i do to remove the < and the email next to it . i will send a screen shot as to what i mean I sure wish i could go back to115 or what ever i had before wit out losing everything and creating a whole new profile see image below