Thunderbird Community Forum

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

Hello, since the last update I can't read the Filter-Protokoll anymore. I only see the aktivated checkbox but no content. But I know that there a message about junk.

Login to server imap.mail.att.net with my user name failed a couple of weeks ago. I can't receive my emails but I can send them. What can I do?

I have a whole series of filters attached to my main inbox. After I added a filter to many, it won't process the filters and it won't let me move messages to the local folder it belongs in. This has been going on for a while and I was hoping updates would fix it, but it continues to screw up. Please let me know before I get to frustrated and try to convert over to Outlook for my business email.

Thank you to David & Toad-Hall who kindly worked to get my Thunderbird to download my messages from Juno in a series of support messages in mid-July.

I have worked with KW, a computer help person at my senior center. I have a follow up appointment with KW on Fri 8/16, 1 pm MDT. Last session KW succeeded in re-setting the STMP server port to 25 and the POP3 server to 110. See screen shots.

This did NOT enable Tbird to download my messages from JUNO. There was a' change, Tbird would no longer SEND messages via my Juno account, earlier it would send test messages. see 3rd screen shot

Like Toad-Hall, KW is suspicious that the last message Tbird downloaded from Juno 6/26 that directed me to reset my password in Juno was malicious. We reset my password and Juno & Tbird both open with the new password I set up directly from the Juno webpage.

KW suggests I ask you if it is possible to deinstall & reinstall Tbird, Might that restore Tbird to function? Would I lose the contents of my saved messages in folders?

Additional screen shots, maybe useful info.

I really love my Thunderbird! I like to work off-line, I like storing my files on my computer computer.

Dear Mozilla Support

I have updated to 128.1.0esr (64 bit) and now I can't see the content of many sent messages. The content does not appear neither in the message panel nor when I open the message in a new window. If I try to forward or reply to the message it's empty and has no recepients and no subject - like a new empty message.

Please can someone help. We have a chromebook which we use thunderbird to send and receive emails. We are having trouble finding attachments to attach when we send emails. Can someone tell me where to find them. We have them in our files on the chrome book when we type an email and then select attachments we then can't find them. we have tried everything, before we used to save them to linux then this would then show the attachment and we could then attach and send. For some reason this doesn't work anymore. Sure it's a setting issue somewhere, if you could point us in the right direction that would be great. Regards Graeme

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

Ever since I've been upgraded to Thunderbird 128, I've been experiencing constant hangs. I'm running the latest versions of Thunderbird and Windows 10. My antivirus software is Windows Security.

This issue seems to be most acute whenever Thunderbird checks for new messages. Thunderbird's CPU usage jumps to between 25 and 30%, and memory and disk usage also skyrocket. Thunderbird freezes completely, and everything other program that's running at the time is slowed to a crawl for several minutes minutes. Troubleshoot Mode doesn't help.

Any suggestions?

Thanks.

I haven't tried to print an email for some time. Tried today and just get an endless "preparing preview" message -see the attached screenshot. I can't find any setting to select a printer etc so I am stuck.

Any help appreciated

Last week suddenly hang during receiving new email, then i create a new profile to receive email. But some old email unable to read now or open. Please refer to the attachment and please advise.

i was able to see all of the emails for some accounts that no longer have a working login, but now they are all just empty with only 1 fake inbox folder, so where did it all go and how can i get them back? it even finds them via the main ctrl+k search, but dont show any in the inbox folder anymore (there are also no profiles under the hamburger help menu etc... and i probably just copied them into a new folder after renaming the 1st clean installation folder etc...)

I seem to have lost the ability to open live links sent to me in Thunderbird?

If someone sends me a link to a car for example on ebay I used to be able to clicl the link in thunderbird and Firefox would display the page on ebay, it now just wiggles the Firefox Icon and a notification comes up saying you can view it, you then have to click the firefox Icon as firerefox is there with the page from the linked email you clicked. If firefox is not running it will work as it previously did and open the link, but if firefox it running it just shakes the firefox icon and say available. Firefox won't bring the page to the fore like it did before the last update. Firefox is set as the default browser.

New feature ? or a setting I need to recheck and click ?

Hi there

the thunderbird im using on my pc wont open . it gives no errors but just says loading but never does . i was going to uninstall and reinstall but im worried about my pop/imap and smtp settings . it was a real mission in the beginning to get it to work . I guess my question is why has it just stopped opening and how can i fix it without losing current configirations on it

Hello! I have sorted e-mails by a star and choose the option to group them. Now I have two groups - with and without a star. When I open the app, the groups are hidden and I have to expand them manually to see the messages. Can I somehow change it, so the groups would be extended by default?

Assalamu Alaikum how are you sir how are you good sir i got your contact number from google and i am from pakistan i have to apply visit visa for bosnia for that i need invitation letter can you give me invitation letter

Thunderbird in the mail panel shows that the email has an attachment (jpg). When I click on the mail, the attachment icon disappears and instead the body of the mail shows the text content of the jpg file. That is, lots of lines of random characters :) How to fix this because it is impossible to pull the jpg file from the mail?

After getting help from you to delete all Thunderbird data on my old laptop (Many thanks David!) I successfully installed a new copy of the software. I copied all the information that my desktop p.c. uses to collect my emails but the new Thunderbird on my laptop will not accept the server and logon information. "Thunderbird failed to find the settings for your email account" They work without any problems with Thunderbird on my PC. There does not seem to be an option to manually set up the server information. I have tried both POP3 and IMAP but neither work. Any help welcome.