Prikaz označenih pitanja: Prikaži sva pitanja
  • Riješeno
  • Arhivirano

Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db fil… (pročitajte više)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Asked by LHien prije 1 godina

Answered by Dropa prije 1 godina

  • Arhivirano

Sync support without a seperate device

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone. Many Thanks, … (pročitajte više)

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone.

Many Thanks,

Asked by snowbellysurfer prije 1 godina

Last reply by James prije 1 godina

  • Arhivirano

Stopping forced scaled video stream.

Is there a way to turn off the scaled video stream permanently that is usually placed at the lower right of the web page. Is there a name for this. SFgate.com forces a sc… (pročitajte više)

Is there a way to turn off the scaled video stream permanently that is usually placed at the lower right of the web page. Is there a name for this. SFgate.com forces a scaled video stream when the main video stream is out of view. You can X out of the stream but it comes back eventually.

Asked by pauljg prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

NOT SECURE

SIR, My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety . so kindly slove m… (pročitajte više)

SIR,

    My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety .
             so kindly slove my problem . i want to secure and safety my website. i wish you slove ,my problem .
                                                                               thank you.

Asked by MAFIDUR RAHMAN prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

chase.com sign in

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can no… (pročitajte više)

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can not be fixed/addressed. If it continues I will be forced to delete Moz://a firefox after many years. Please address and supply personal support options like share screen to help fix issues such as this.

Asked by macechko prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

Firefox Sync question

How can I open all my tabs from an old laptop to a new one automatically? I tried to look for any buttons, but did not find any other than having to do it one at a time … (pročitajte više)

How can I open all my tabs from an old laptop to a new one automatically? I tried to look for any buttons, but did not find any other than having to do it one at a time

Asked by danick.barboza prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Firefox changed my password, but didn't save it!

Hey Firefox Team, Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggest… (pročitajte više)

Hey Firefox Team,

Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggested a secure password and I agreed; Firefox came up with a good one. The key icon in the URL bar showed a little message that said it had saved the passwords. Hooray.

It turns out, it didn't update my passwords at all and now I am locked out of my accounts. Firefox hasn't saved these new passwords it came up with and I'm stuck with my old ones which, obviously, don't work.

What can I do?

Asked by JTD prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Unable to sync passwords and logins after computer reset

Hi there! I recently had the misfortune of Windows crashing on me and my PC needing a repair shop to reboot it. In the process, I've been needing to download all my pro… (pročitajte više)

Hi there!

I recently had the misfortune of Windows crashing on me and my PC needing a repair shop to reboot it. In the process, I've been needing to download all my programs again, but thankfully I made a firefox account and was hopeful all my years of login info would be easy to boop back onto my PC.

However, when I attempt to access my logins, it bars me access and I can't sync it with my phone, an Android who has the firefox app. It keeps asking for a Primary Password, something I had before my PC was reset, but I only just put that back in and it won't allow me to input it or change it. I can't even transfer my information over from Chrome. It's really frustrating since while I know a variety of my logins, some of them I used firefox secure generated passwords on and I have to squint at my phone to tap them in.

Any help would be immensely appreciated, and I'm hoping if I reboot after my downloads are done that this might fix my issues. But if it doesn't, I wanted to type this up to be safe!

Asked by clapfizzbang prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during you… (pročitajte više)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

Broken search

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the a… (pročitajte više)

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the address bar, but it doesn't work, the google search bar doesn't work either, no matter what setting, your search ends up in the address bar, with all the updates, they don't fix crap on here, when someone makes a complaint, FIX THE CRAP, I don't need to ask 100 people why it wont work, just FIX IT!!

Asked by crapjunkmail prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

Hardware Acceleration "available by default" but not working

Hi. I have an older computer from 2007 with Windows 7 Ultimate 32-bit fully updated on it, as well as an Intel Pentium M 2.3 GHz, 2 GB RAM, and an ATI Mobility Radeon X60… (pročitajte više)

Hi. I have an older computer from 2007 with Windows 7 Ultimate 32-bit fully updated on it, as well as an Intel Pentium M 2.3 GHz, 2 GB RAM, and an ATI Mobility Radeon X600 with the most recent Windows Update driver, which is 8.561.0.0 from Dec 1st 2008. I also have "DirectX End-User Runtimes (June 2010)" installed (had it before, and just reinstalled it anyway). And as I said, it's fully updated, meaning it also has the DirectX 11.1 update installed.

I installed the newest Firefox on it, and going on `about:support`, Hardware Acceleration tells me it's available by default but it's not working anyway (either "unavailable by runtime" or "failed by runtime", saying either that WebRender failed initializing, or that it failed acquiring a D3D11 device, and no idea why, because I think I just reinstalled it with the Microsoft DX installed from their download pages(?).

What does that mean? How can I fix this and get it to work? I could really use HW acceleration on this old thing. I've already disabled disk cache, and now the only issue is the high CPU bottleneck on it if I watch a video or do other rather intensive thing (even though the video is at 360p). [By the way, congratulations, this is the fastest browser I've found, and disabling disk cache and changing memory cache capacity are really very useful options, so thank you so much].

Does it help if I saw dxdiag says there was a problem with DirectShow, even though if I ignore the error, DirectShow, Direct3D and APG textures are still "Activated"? (If I don't ignore the error, dxdiag crashes)

I can provide any other required information. Thank you.

Asked by Edw590 prije 1 godina

Last reply by Edw590 prije 1 godina

  • Arhivirano

Input languages

In the previous versions of Firefox, when selecting a language of input, all the other languages were unselected. This was a much better option than today's, where they r… (pročitajte više)

In the previous versions of Firefox, when selecting a language of input, all the other languages were unselected. This was a much better option than today's, where they remain selected, allowing to check in several languages simultaneously. The problem with that is that when a word exists in both languages with a small difference (accent, two letters reversed or something like that), if there is a spelling mistake, it may not appear. In the example below, "defense" should be with an accent: "défense".

Asked by Frenchy prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Video link playback

There was an issue with accessing the network for media playback. The sub-error code will contain what specific resource was unable to be accessed over the network. | NET… (pročitajte više)

There was an issue with accessing the network for media playback. The sub-error code will contain what specific resource was unable to be accessed over the network. | NETWORK_ERROR encountered, code: 1400

This is only happening on desktop Firefox. Mobile device works fine.

Asked by Ifxeyz prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

When I update my website they can't be seen by the public. When I press the update button I get a message saying it can't update as another website has embedded it. What can be done to rectify this problem please?

When I update my website, It is unable to make the update public as the message that comes up tells me another website has embedded mine. How do I rectify this problem pl… (pročitajte više)

When I update my website, It is unable to make the update public as the message that comes up tells me another website has embedded mine. How do I rectify this problem please?

Asked by benfleettheatreschool prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Reliable Tab Management extension for multiple devices?

Hello, all: I thought I could try posting here about finding a reliable tab management extension for Firefox or a program so I can sync the open pinned tabs I have on my… (pročitajte više)

Hello, all:

I thought I could try posting here about finding a reliable tab management extension for Firefox or a program so I can sync the open pinned tabs I have on my laptops and phone with each other so I can be sure to refer to certain tabs when I'm not home or something outside of trying different extensions to see if it'll be done. That way, I can know I can be able to refer to what I need to find rather than having to go home to look on my laptop if I'm not home or something. Thank you in advance if you reply to this.

Asked by Anduma22 prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Riješeno
  • Arhivirano

My malware app is reporting a Trojan.YZST.9002 loaded from Firefox executables

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREF… (pročitajte više)

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREFOX/UNINSTALL/HELPER.EXE C:/PROGRAMFILES/MOZILLA FIREFOX/MAINTENANCE SERVICES_UNINSTALL... I will use the delete process and remove them and watch for future loads.

Asked by Jim prije 1 godina

Answered by Jim prije 1 godina