Svi proizvodi Support Forum

For the past couple of days when I watch videos on YouTube on my iMac it's VERY slow to start. Sometimes it takes minutes, at which point I have to refresh, and best case it takes about 1 minute to start.

I have cleared the startup cache, cleared cookies and restarted Firefox.

Also, YouTube works normally on both Safari and Chrome.

Not a super 'tech' guy so any basic steps I can take are appreciated.

Thank you!

D

I get the pop up that includes Add Security Exception

 You are about to override how Thunderbird identifies this site.

Legitimate banks, stores, and other public sites will not ask You to do this. Location:

This site attempts to identify itself with invalid Information. Unknown Identity The certificate is not trusted because it hasn’t been verified as issued by a trusted authority using a secure signature.

 Permanently store this exception

I am in Australia and Optus is my email provider. They have checked all is working at their end and suggest I contact Thunderbird which is why I am here.

Thanking you for trying to help

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

When I launched Thunderbird today, it would not connect to one mailserver: imap.mailfence.com. At the same time, Thunderbird said to restart to update to 115.2.2. After updating, it still refuses to connect. There is nothing wrong with Mailfence and I do not find anything wrong with the configuration settings in Thunderbird. I even tried to set up my Mailfence email account again but it failed because it could not connect. Ideas? Thank you.

Our small business has a handful of Zoho email addresses that we use via Thunderbird on MacOS computers in our office. The computer I am using only has some of the email addresses listed in Thunderbird, and I am trying to add the rest.

Once all requested data is entered in the "Set Up Your Existing Mail Address" screen, we receive the error message: "Unable to log in at server. Probably wrong configuration, user name, or password." All of the data is correct, and I have tried this process different weeks to see if the issue will clear on its own, but no. I've attached a screenshot of the error message.

I have tried this with several pre-existing email addresses and it's giving me the same message, although it did allow me to add one address recently. That newly added, previously existing address is now somewhat accessible via Thunderbird, but every time we open Thunderbird it says "Login to server imap.zoho.com with username shipping@jadeandpearl.com failed." I can access the inbox and other folders of this account in the Thunderbird desktop app, but it is not currently showing new email.

Thunderbird version: 115.12.1 (64bit) MacOS: Sonoma 14.5

"Sending of password for user joebernard@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later"

^^This message comes up every time I try to send an email. It can be received outside of Thunderbird and to other addresses.

Dear

Subject to the following mail addresses: gunter.peeters@scarlet.be

We keep getting the following message when sending emails. An error occurred while sending email. The mail server replied: ip 213.49.30.104 blocked for relaying spam http://www.scarlet.be/pm/?e=f53&s=r&p=213.49.30.104. Please check if your email address is set correctly in your account settings and try again.

We are able to receive emails.

Is it possible to check this out?

Thanks in advance!

Kind regards Gunter Peeters

Translated with DeepL.com (free version)

Firefox keeps automatically skipping ads on youtube, which would be fine but now when i try to play a video i get a split second of a buffering ad, which skips to the youtube "please disable adblock message" (never downloaded ad block for youtube) and then a blank player, I'm not sure if this is a firefox issue or a youtube issue.

I've been experiencing a problem in Firefox where, when I scroll, the incoming part of the page momentarily goes blank and then loads to normal. This issue becomes more pronounced on pages with a lot of elements. Also, this issue becomes more vivid in smaller screens compared to larger ones. It feels like the browser is taking time to paint the part of the page.

This issue only occurs in Firefox. I have tried this in Chrome and Safari.

Here's what I have already tried:

• Disabled hardware acceleration and WebGL.
• Disabled smooth scroll and auto-scroll.
• Opened Firefox in safe mode (troubleshoot mode).
• Confirmed that I have no extensions or add-ons installed.
• Reset Firefox.

Despite these attempts, the issue persists. This problem is affecting the usability of the website. How can I resolve this scrolling issue? Any help would be greatly appreciated.

So, this is going to be an incredibly weird question, but is anyone else having this issue? As of about two days ago, any time I try and load a video on youtube it will refuse to load for upwards of 30 seconds, however if I toggle the new stable volume option off/on it instantly loads. It will then play for about 2-3 minutes or more depending on video length (sometimes way more) before the buffer bar will stop entirely, take over two minutes to load the video again, then keep playing. More often than not doing this multiple times per singular video. Often times it won't even load anymore at all and I am forced to refresh the page and toggle the stable volume once again.

I've tried disabling every single extension I have, including ad blockers, restarting the entire browser, and using a different account, and it still happens no matter what. However it is not an issue that occurs on chrome or edge, so I'm at a complete loss of what is causing this. Looking up this issue comes up with next to no results, so is it possible this is a youtube issue or is something seriously wrong with my browser and I need to re-install it?

when my operating system is in dark mode, and i browse a website that supports darkmode. the dark mode setting is not changed in containing iframes.

so the following javascript does return different results: window.matchMedia('(prefers-color-scheme: dark)').matches false top.window.matchMedia('(prefers-color-scheme: dark)').matches true

Hi everyone, My Thunderbird yesterday - without doing any unusual chances that know of - went weird. Whenever I open the programme now it shows a completely different interface and I can't navigate back in any way to the usual calendar, email, contacts. It also seems to be frozen, because when I click settings it doesn't open any window. I have attached a screenshot of how it looks now.

Could anyone help me out on how to get back to regular Thunderbird? I am also a bit worried of losing all my contacts / calendar.

Let me know if there's more info I can give from my end. Any help very much appreciated.

A while ago I subscribed to an RSS, but all that happened was that two empty folders were created and they're impossible to delete. They just return. I run the latest Thunderbird on an updated Windows 11 PC.

I cannot send or receive messages on my Thunderbird a/c. I Believe I have to firstly update my email password from my supplier (Spark New Zealand) but to date I have been unable to do this. When I tried to do this on line Thunderbird indicated they did not recognize my email account at all. What should I do?

I am using Firefox 127 on Ubuntu.

When I press the Control key, I often lose focus in the window I am currently viewing. This is annoying as it prevents me from copy-pasting for example.

Sometimes the focus is back when I release Control, sometimes it is lost and I have to click again on the text field. It does not happen on all websites, for example support.mozilla.org works well, but it happens on duckduckgo or overleaf.

It does not seem to be the same as existing issues such as [the "show mouse when press Ctrl" of Ubuntu] (it is disabled) or an addon (the problem still happens in safe mode).

In case it is useful, when I press Control the tab bar background goes slightly darker, see attached images.

Thanks for your help :) Nicolas

Using the latest version of Firefox on Android mobile – Huawei / EMUI 12.0.0.149 Normal browsing, not using Private.

Several tabs are open, all specified to show Desktop view. But when I re-open the browser (while it's still running in the background, e.g. if I'd been using a different app or just hadn't looked at the page in a few mins), pages automatically refresh in Mobile view.

Additionally, the "Desktop site" toggle can get stuck: Shows Desktop being on, but the page is in Mobile view and if the button is tapped again, it just keeps refreshing in Mobile. The whole app has to be restarted to fix it.

Ideally, open tabs would stay in the specified view (Desktop) and not refresh automatically. Bonus, if there were also a master toggle to select the view you prefer all tabs to use.

Thunderbird 115.12.1 (64-bit) on Linux Debian 12, I have several accounts in a panel on the left. When the accounts are collapsed, they unexpectedly expand and make it difficult to know which account's email I'm reading on the right.

How do I control that behavior, please?