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So I just went to open Firefox and got an error message that I was trying to open an old version. I thought it was odd, so I tried it again. Same result. It offered to update, so I updated. Now when I open up Firefox, ALL my Bookmarks and Passwords are from, I dunno, 2, 3 years ago? Anyone have any idea how to get my current Bookmarks and Passwords back? Tried to find a CS phone number, but I can't. Probably a good thing, because I'm pretty p'd off right now.

UPDATE: All is not lost, it's just COMBINED with OLD Bookmarks. Passwords, those are toast :-/

On Firefox for Windows the touch and pen logic is a mess. When I hover over something with the pen or scroll using touch, Firefox seems to make both elements hover and triggers even JavaScript related code at very high rate. These 2 elements are where the real mouse/cursor is on the screen and where the currently touching or hovering over element is. For example rest your mouse on the YouTube HTML5 player, then use a pen to hover over the browsers close button or even just something else on the web page like the like button. This will ramp up the CPU and make both the player and the like button your are hovering flicker between ::hover and ::normal. This will also call lot's of instances of these related events in the website's JavaScript. Another semi-related issue is when using the F12 developer tools in "Device Simulation" mode, It's impossible to for some reason because Firefox fakes real touch injections into the OS (and they show up as if I touched the screen by the OS) which cancels the precision touchpad input movement until I lift my finger from the touchpad. This is specifically a "Windows Precision Touchpad" issue, and There is no known fix to this apart from not using a such a touchpad... On old 10+ year old laptops with PS/2 or proprietary Touchpads that report themselves as a normal Mouse this issue won't occour but Firefox will still input system-wide touch input. As a developer myself this seems very silly because you own the source code and could solve this way more elegantly than asking the OS to input Touch events... Let me know if you need anything else, and point me out where the source for the input (specifically for touch and pen) live so I can take a look at it and make some improvements. Thanks

Hi, I tried to search to embed firefox browser in java swing application in version 1.8 of openjdk but could not find any working link. Could I get some help on this please. My use case is that I have a button called 'open link'. On click on this button, I want to open a URL in new popup or window of application and this window will be stcky, i.e., untill this window with the browser is closed, user will not be able to interact with the previous application window (main application window).

My Windows 10 system is very slow on startup. Applications are taking a long time to even respond to clicking icons, but eventually start. In Task Manager, I see that several instances of Firefox are running at startup, although it doesn't appear in the startup list. When I end these Firefox processes, the system immediately resumes normal operating speed, and things that are waiting to open appear (Speccy, CC, AV's, mail client,etc.). How do I stop Firefox from running in the background without permission at startup?

I don't think you can help at this point. I followed the prompt to update Firefox and got the message that the platform version '128.0' is not compatible with min version>=128.0 or max version<=128.0. After following the instructions to uninstall then re-install Firefox, and even with the aid of a tech, I now have lost 90% of my bookmarks. Disappointed and not happy with Firefox at this point. I guess it's a done deal now and I just start over. Fortunately, I didn't have super important things bookmarked.

Please help an old dummie? I have an existing FF install on a laptop. I would like to clone it (with bookmarks, settings tiles etc) onto a new PC. An article I read said open FF on the PC you want to sync. This is confusing! "Synchronising" is ambiguous, meaning 2-way. (but which way) "copy from" & "copy to" would be clear. I am worried I will synch(copy) from the new to the old....... effectively deleting/wiping out all my preferences in my original install. OR (preferably) Is there a way to just copy the whole installation from my original PC onto a USB stick & installing FF to the new PC from it? Many Thanks

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Error code: PR_CONNECT_RESET_ERROR

I've had Sync enabled for a while now, but I installed Firefox Containers today which required explicit sign-in to the Mozilla account to enable Sync. Didn't remember the password anymore so I reset it. After that the account got disconnected from Sync and asked me to sign in again (as expected). So I did and got redirected to the settings page on Mozilla account no problem, device supposedly connected.

However, the Sync notification in the app menu immediately changed to Account disconnected again and no matter how many times I click to sign in again it stays that way. Not to mention that each time I do click to sign in, the Mozilla account page wants me to jump through all the hoops again (password, email code, 2FA) instead of remembering the previous session (refreshing the page with F5 or Ctrl+Shift+R doesn't log me out nor indicate that the session had expired).

Hi,

Earlier in the evening of 8/5/24, Rumble, Duck Duck Go search engine and Truth Social were working properly. After dinner and my daughter and her family left, suddenly, without any changes being made on Firefox (which is up-to-date), videos on Rumble load but don't play, the search results don't populate on DDG, and Truth Social just shows a white page. All three of them work on FF on my phone. This is only happening on my desktop.

YouTube and all other sites/tabs work fine. I am at a complete loss as to what could have caused this or how to fix it.

I really hope you are able to help me or point me in the right direction. Thank you so much for your assistance. Dru

So recently on the latest Firefox version 128.0.3 (64-bit) I have seen blank pages very often. Be it me trying to search for something using google or opening results of such searches, my Firefox just displays a blank page. Sometimes it's the fifth tab, sometimes it's the second tab - but it has happened a lot within the last week. At first I thought I might be running out of RAM but that doesn't seem to be the case because next tab opens and plays nicely as seen in first screenshot. I'm running Windows 10 x64 and have no plans on going Windows 11 ever, but this is just silly.

Hi Starting this weekend I have been unable to purchase items online using Firefox browser on my Windows Desktop. On the weekend I tried to purchase an item from PolarPro, but when I clicked on the checkout button it was unresponsive. I thought it likely that there was a glitch in their website and made the purchase using my iPad. Then today I tried to buy an item from Bandcamp and again had the ssame problem. When I clicked to confirm the purchase my screen was unresponsive. I tried to send an email to you guys and clicking on the send button, same again - nothing happened. This is a new thing and quite frustrating. Let's see if this email gets through. Cheers Richard Wedekind

Roboform StartPage will not display as a Custom URL as used before last Firefox update. If Firefox default HomePage is used with shortcuts the Roboform startPage will display, but the pinned items will not link to the logins.