Svi proizvodi Community Forum

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjusting layout.css.devPixelsPerPx, ui.textScaleFactor, and browser.display.os-zoom-behavior to recommended valus as well as above or below values. So far, no help. Please advise.

TB 115.14.0, Win 10 22H2, desktop PC, POP3 from gmail...

I select one of my gmail accounts in TB and click Get Messages. It downloads one or a few emails from gmail and then suddenly the Windows hourglass appears and the banner bar at top of screen which says: "Inbox - (email account)@gmail.com - Mozilla Thunderbird" shows (Not Responding). After ~10-15 sec, downloading resumes normally and all messages accessible.

Happens with all 3 of my gmail accounts and all use same settings: Server type: POP Mail Server Server Name: pop.gmail.com port 995 Connectivity Security: SSL/TLS Authentication: OAUTH2

No TB add-ons installed, Windows Scanning is disabled in TB, running Windows Defender. Lots of free disk space, 16 GB RAM...

Tried TB troubleshooting but nothing found. Have run various Windows checks (eg, DISM and sfc) with no errors and problem continues.

Suggestions?

Hi, Nearly all of the User Interface windows on Thunderbird are tiny. For example, if I open the "About Thunderbird" the window is tiny. Likewise, various windows with instructions that come up are tiny. I have been able to at least read messages and read the settings windows by cranking up the font size but this does not help in general. This feels like a display resolution issue but other programs are fine. So if I change the system display res, I expect other programs to be huge. I have seen some threads on this in the archive but for older versions. I am running TB 128.1esr (I think - difficult to read!) on an iMac running Sonoma 14.6.1. I just upgraded to a new iMac and my previous installation was on Mojave and ran a thing called Theme and Font Changer, which is now disabled (possibly some buried consequence of running that add-on is resonspible). Really would appreciate help!!! Thank you. Tobias

On startup, Thunderbird hangs up for about 2 to 3 minutes. Also hangs up sporadically there after making use of Thunderbird almost useless. This is a recent problem. Have been using Thurderbird for years without any trouble. How do I fix this problem.

I've hit the refresh button 1000s of times to get halfway through my emails I'm still a few months from current it downloads 1-3 emails most of the time when hitting refresh all. And most of the help I found for this stuff is very out of date.

A few weeks ago, I noticed that the contents of my inbox folder stopped displaying correctly. Initially, when I received new emails, they appeared normally in the inbox folder. However, after a few days, the contents of these messages started to disappear, leaving only blank emails. I have created subfolders within the main inbox folder, and those subfolders haven't been affected at all.

I tried repairing the inbox folder, but after doing so, the non-displayed messages completely disappeared from the inbox. I have two POP accounts (let's call them Account A and Account B), and only Account A's inbox folder has been affected.

I would greatly appreciate any assistance in resolving this issue. Thank you!

I am a 20-year (give or take) user of Thunderbird, and it is getting almost unusable.

I am hopeful someone can help.

A lot of context....

My principal account is at Comcast (POP3; normal password), but a consulting gig has caused me to add a Outlook account (POP3; OAuth2). And I think that (along with Thunderbird updates within the past year) are the cause of my issues. And the only circumvention I have found is restarting. And yes, I have a large, multi-decade collection of e-mails in about 100 local folders.

Issues that appear intermittently:

1) Pauses (for instance, while composing e-mails) lasting up to 15 seconds where Thunderbird is unresponsive to keystrokes or other UI gestures. 2) Sometimes there are permanent "(Not responding)" lockups. Also there are times where the address book is inaccessible until Thunderbird is closed and restarted. Restarting is also the frequent cure for the persistent authentication issues. 3) Inability to access address book implicitly or via menu item 4) On start-up, generally both accounts get authenticated, but I keep getting nags to enter the Outlook password - If I ignore the nag, it pops up every couple of minutes. If I enter the password incorrectly, it tells me, but if I enter it correctly the login screen goes away, but login screen reappears within a few minutes. 5) Likely in conjunction with (4) above, I intermittently cannot send e-mails outbound to the Comcast account, with Tbird complaining about authentication; reentering the Comcast password does not help until I restart. 6) If (5) above happens, when I restart Tbird, I have to reenter Comcast passwords, even though I always select "remember password" 7) nstmp folders keep getting created.

Thank you for any assistance you can offer.

Jonathan

Hi to all, after the latest update to 128.1.1esr (64-bit) the quick filter is very very slow and hangs the PC (WIN 11, 16 GB RAM and SSD) for 10-15 seconds. Thunderbird no longer responds and this happens all the time, also with different machines. The version before the update was just fine. Anyone with the same issue? Can you give me some hints/solutions? Thanks, Antonio

Hi, Why do I have to click twice in a row on a message in the trash that I want to delete? This is how I do it: The message is moved to the trash and should be deleted from there. I mark the message in the trash and then click once on Delete at the bottom right. A window appears asking if I really want to delete. I then click once on Delete and neither the window nor the message disappears. Only when I click on Delete a second time do the window and the message disappear from the trash. What could be the reason for this and how can I fix it? Thank you for a useful answer. I don't have much experience with IT and Thunderbird. Regards Manfred

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

I migrated to a new computer with Windows 11 and to the latest TB nebula. I copied the profile folders to the new system and it imported 20 years of email correctly. BUT every connections seems to hang and eventually times out. It almost looks like TB blocked by a firewall. Even checking for updates eventually times out. HOWEVER everything works fine in troubleshooting mode.

I have no add-ons installed. I have no VPNs or additional firewalls. Disabling Windows firewall entirely doesn't change anything. I tried "Make the changes and restart" with no success. I added thunderbird.exe to the exceptions to the windows firewall and even added a rule. I tried uninstalling and reinstalling.

Is there any setting related to the connection that would be different in troubleshoot mode? Apparently nobody has ever experienced this problem, I feel like I'm going insane.

Yesterday, after downloading my emails from the weekend and deleting all of the junk mail Thunderbird suggested I compact my Inbox. I went and emptied my trash folder and then compacted my inbox. After the compacting was complete I could not get any of my emails to load in the preview window or in a new window. I then went to properties and tried the "repair". After that I lost all of my emails back to 5-24-21. Is there anyway to recover my lost emails?

Every so often I get a security message when I try to send an e-mail. Regardless whether I confirm the secruity exeption or cancel it, my e-mail doesn't go through, and I have to send it again.

It is not a great problem, but annoying.

Anyone have any soloutions?

Hi! Looking for help with TB which has been crashing each time I open it - this has been happening for a week already. The programme freezes less than 5 seconds after I open it. Here is the latest crash ID: Crash ID: bp-31868ef2-3663-4050-b792-189f10240815 Any help is greatly appreciated! :)

I use RCN as my ISP. There is an email address I have been sending to successfully for years, but recently all my emails to it are rejected. The error message I get is

550 DKIM Sender Invalid - envelope rejected - https://community.mimecast.com/docs/DOC-1369#550 [fCBPAkhbPf-Iq3bdFn4emA.us643]

Can you help me get this fixed?

Thanks, Jim M

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Somebody better answer me as I am about to switch my default browser from Firefox to something else. I have already asked this question but never received any response. For a long time now I keep running across sites that do not work on Firefox. It can be a streaming site such as Paramount+ or it could be my phone service site Ting. In all of the cases and there have been quite a few I am always able to find another browser the sites will work on. 9 times out of 10 they will work on Chrome but I have found at least one that does not work there but will work on Edge. So, right now Edge is the prime candidate to switch to. I do not want to quit as it would be a pain in the ass as I have been a loyal user for at least 15 years and have stuck with you as I believe in what you are doing and represent but it is becoming to much of a pain to continue using you because I like the convenience of using only 1 browser 99% of the time. I hope to hear from somebody this time. If not I won't be here for much longer. Thanks, Bruce Hansen bjhansen53@yahoo.com